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The St. Regis Changsha

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The St. Regis Changsha

Lobby
Exterior detail
Exterior
4 restaurants, breakfast, lunch, dinner served; Chinese cuisine
4 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Air conditioning
  • Parking included
  • Gym

Explore the area

Map
Yunda Central Plaza, No. 289, Shawan Road, Yuhua District, Changsha, 410000
  • Wanjiali International Shopping Plaza
    6 min drive
  • Changsha International Convention and Exhibition Center
    7 min drive
  • Helong Stadium
    9 min drive
  • Changsha (CSX-Huanghua Intl.)
    17 min drive

Room options

View all photos for Skyline View Twin Room

Skyline View Twin Room | Minibar, in-room safe, desk, laptop workspace

Skyline View Twin Room

  • 592 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Skyline View King Room

Skyline View King Room | Minibar, in-room safe, desk, laptop workspace

Skyline View King Room

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom, View | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, View

  • 969 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, City View

  • 969 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for St Regis Twin Room

St Regis Twin Room | Minibar, in-room safe, desk, laptop workspace

St Regis Twin Room

  • 592 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for St Regis King Room

St Regis King Room | Minibar, in-room safe, desk, laptop workspace

St Regis King Room

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

JW Marriott Hotel Changsha

Pool
Spa
Parking included
Free WiFi
5.0 out of 5, Exceptional, (14)
The price is $117
per night
$137 total
includes taxes & fees
Dec 12 - Dec 13
JW Marriott Hotel Changsha

About this property

The St. Regis Changsha

5-star hotel in Yuhua District
This hotel features 4 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Housekeeping is available on request.
The St. Regis Changsha offers 188 accommodations, which are accessible via exterior corridors and feature minibars and safes. LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
In addition to an indoor pool, The St. Regis Changsha provides a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a business center, 8 meeting rooms, and limo/town car service. Event facilities measuring 21528 square feet (2000 square meters) include a conference center. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides a train station pick-up service and a train station drop-off service. Onsite self parking is complimentary.

The St. Regis Changsha has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
The Drawing Room - Onsite café.
Yan Ting - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Social - This buffet restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Un - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
St. Regis Bar - Onsite bar. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 288 for adults and CNY 144 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Social
  • St. Regis Bar
  • The Drawing Room
  • Un
  • Yan Ting

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Conference center (21,528 square feet of space)

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 63 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 400.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 288 for adults and CNY 144 for children
  • Rollaway bed fee: CNY 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

St Regis Changsha Hotel
St Regis Changsha
St. Regis Changsha Hotel
St. Regis Changsha
The St Regis Changsha
The St. Regis Changsha Hotel
The St. Regis Changsha Changsha
The St. Regis Changsha Hotel Changsha

The St. Regis Changsha Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 23 reviews" "
Rating 8 - Good. 3 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Xinwei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place！
Stayed 5 nights in Jun 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The butler service is really great! Staff are friendly and helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Joy

Stayed 1 night in Jun 2024

10/10 Excellent

Christina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was fantastic! Amenities and rooms beautiful and well maintained.
Stayed 1 night in May 2024

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Tai Rui

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staffs Need Training
Elegant and new hotel. However, most of the staffs were either very cold or very awkward in the way they attend their services. They appear in need of training to work in a classy hotel such as St Regis.
Stayed 4 nights in Oct 2017

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
No room upon arrival at 12:45pm, and the reception told us to wait for 40 mins so we went out to have a quick lunch. We ended up waiting for 2 hours to get into the room. Also butler services didn't help at all. No replies/ very slow replies from wechat, and eventually we had to go downstairs to pick up our own food delivery. We waited for 40 minutes for the butler to reply.
Stayed 1 night in May 2024

10/10 Excellent

TAEHWAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
또 방문하고 싶은 호텔
방상태도 좋고 깨끗하고 버틀러 서비스로 지내는동안 편하게 지냈습니다. 시설도 좋고 조식도 훌륭합니다. 시내 관광목적이 아니라면 위치도 밀리지 않는 곳에 있어서 좋습니다.
Stayed 5 nights in Jan 2024

10/10 Excellent

WAH LOK CORA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 3 nights in Apr 2023

10/10 Excellent

Sik Lung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間寬躺，清潔，很舒服！員工有禮，管家服務很方便、細心和回覆快！
Stayed 2 nights in Mar 2023

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
完美体验
非常完美的体验，不愧是瑞吉，当之无愧的最佳！酒店的工作人员亲切友好，服务体贴入微，环境雍容大气，房间硬件设施也是一流，风景把长沙城尽收眼底，绝对值得推荐给大家。
Stayed 1 night in Jun 2022

10/10 Excellent

LIFANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Hau Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The highest hotel in Changsha
The highest hotel in Changsha, service is great, the only mistake is missing cleaning my room.
Stayed 3 nights in Feb 2019

10/10 Excellent

ka him

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

HSU FEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

XUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店有托運行李去機場的服務,房間空間都幾大,早餐亦唔錯,店員亦有禮貌和很幫手******************************************************************************************************************************************************************************************************************************************************************************************************
Stayed 2 nights in Sep 2017