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Sheraton Changzhou Xinbei Hotel

4.5 star property

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Photo gallery for Sheraton Changzhou Xinbei Hotel

View from property
Lounge
Lobby
Presidential Suite, 1 Double Bed, City View | Minibar, in-room safe, individually decorated, desk
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Laundry
  • Gym

Explore the area

Map
#88-1 Tong Jiang Zhong Rd, Xinbei Distr, Changzhou, Jiangsu, 213022
  • Lushu Park of Changzhou
    ‪15 min walk‬
  • Former Residence of Zhao Yi
    ‪3 min drive‬
  • Tianning Temple
    ‪4 min drive‬
  • Changzhou (CZX)
    ‪31 min drive‬

Room options

View all photos for Premier Twin Room, 2 Double Beds, City View

Premier Twin Room, 2 Double Beds, City View | Minibar, in-room safe, individually decorated, desk

Premier Twin Room, 2 Double Beds, City View

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Twin Room, 1 Double Bed

Lounge

Executive Twin Room, 1 Double Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Lounge

Executive Room, 1 Double Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed, City View

Minibar, in-room safe, individually decorated, desk

Deluxe Suite, 1 King Bed, City View

  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, individually decorated, desk

Deluxe Room, 1 King Bed, City View

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Double Beds, City View

Minibar, in-room safe, individually decorated, desk

Deluxe Twin Room, 2 Double Beds, City View

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View | Minibar, in-room safe, individually decorated, desk

Premier Room, 1 King Bed, City View

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed, City View

Presidential Suite, 1 Double Bed, City View | Minibar, in-room safe, individually decorated, desk

Presidential Suite, 1 Double Bed, City View

  • 3875 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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$96 total
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Feb 28 - Mar 1
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About this property

Sheraton Changzhou Xinbei Hotel

4.5-star Changzhou hotel, connected to a shopping center in Zhonglou District
This hotel features 2 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Changzhou Xinbei Hotel offers 247 accommodations with minibars and safes. Each accommodation is individually decorated. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Changzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of bedsheets.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Sheraton Changzhou Xinbei Hotel features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center and 3 meeting rooms. This luxury hotel also offers multilingual staff, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sheraton Changzhou Xinbei Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
大堂吧 - Onsite bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (CNY 40 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 148 for adults and CNY 74 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 大堂吧

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 148 for adults and CNY 74 for children
  • Airport shuttle fee: CNY 2000 per vehicle (one-way, maximum occupancy 1)
  • Extended parking fee: CNY 40 per day
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Changzhou Sheraton
Changzhou Sheraton Hotel
Sheraton Changzhou
Sheraton Changzhou Xinbei
Sheraton Changzhou Xinbei Hotel
Sheraton Hotel Changzhou
Sheraton Xinbei
Sheraton Xinbei Changzhou
Sheraton Xinbei Hotel
Xinbei
Sheraton Changzhou Xinbei
Sheraton Changzhou Xinbei Hotel Hotel
Sheraton Changzhou Xinbei Hotel Changzhou
Sheraton Changzhou Xinbei Hotel Hotel Changzhou

Sheraton Changzhou Xinbei Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 94 reviews
Rating 8 - Good. 30 out of 94 reviews
Rating 6 - Okay. 7 out of 94 reviews
Rating 4 - Poor. 4 out of 94 reviews
Rating 2 - Terrible. 2 out of 94 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sammy

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Great staff
I enjoy the staff and location of this hotel. The staff is always ready to assist and the hotel is conveniently located by the Wanda Plaza.
Stayed 7 nights in Jan 2024

10/10 Excellent

Siming

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 5 nights in Jul 2023

10/10 Excellent

Sammy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!!
Great hotel with a friendly staff. Great breakfast buffet and room service available. Very nice hotel. Always greeted with a smile and staff that is willing to help with all your needs
Stayed 2 nights in Jul 2023

10/10 Excellent

Sammy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
This was my second stay at this hotel during my trip. Once again I was greeted with smiling faces and a friendly staff. I will definitely recommend and visit again in the near future
Stayed 5 nights in Jul 2023

8/10 Good

xiufang

Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked a couple of nights at the Sheraton as a small staycation due to being unable to leave the city thanks to pandemic lockdowns. As far as changzhou goes this is a good location a couple of good western restaurants nearby, Istanbul (Turkish) and Koala (Australian Bar) right next to a big shopping mall although these are everywhere in china so nothing special. The room was comfortable, big SOFT bed (important to check in China) and clean, my only complaint would be the ac didn’t work particularly well and it did get fairly warm in the room, not unbearable by any stretch but I personally like being cool. I do know a lot of hotels have ac restrictions because of covid which might be the issue. One night I decided to have dinner in the restaurant which was a disappointment, the food wasn’t necessarily bad but there were limited options, I have eaten in the restaurant previously through work when their seemed to be more choice so perhaps it depends on whether they’re holding events. Definitely a nice hotel overall if you’re staying in Changzhou
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2019

10/10 Excellent

Choo Wai

Business traveler
Liked: Cleanliness, staff & service, room comfort
Nice hotel in a good location.
Wifi speed is slow and sometimes gets disconnected. Sauna room and swimming pool shower rooms not so cleaned and well maintained. Other than that, everything else is good.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 3 nights in Aug 2019

10/10 Excellent

Jianpeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I asked for a change of room and got an upgraded room without special request. The room had a washing and dryer machine which was useful, and an electric bidet toilet seat - nice! I really liked that room and thank the staff for upgrading..
Stayed 7 nights in Mar 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Good value for money
The hotel is comfortable, staff is friendly, breakfast is good and plenty of choice. The room is spacious and comfortable. Location is also good - plenty of restaurants, malls and shops around
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
as usual a good stay
Everything OK; Only problem, which is generally in China: the heating is set to one million degrees and cannot be reduced.
Stayed 2 nights in Jan 2019

10/10 Excellent

Dan, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Received great help and good service from Miranda and Joanna (Front Desk). also teh Room Service was good too.
Stayed 1 night in Nov 2018

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Business type hotel
In general hotel stay was satisfied. Good for a business purpose.
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied stay in Sheraton
Good hotel Nice people Good service Delicious breakfast with many choices Very near to my meeting place

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great service. They don't speak very well English but they tried very hard and everything we need it they made sure to get it for us.
Stayed 6 nights in Jul 2017

10/10 Excellent

Ming Nang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Pedro M, Jacksonville, Fl

Liked: Staff & service
Beatiful hotel but need to improve cleaning
Nice hotel but internet was so slow. Bathroom cleaness need to improve.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel in changzhou
good location, very comfortable stay

4/10 Poor

Qiang, China

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor Service
While my stay itself was pleasant - it is in a great location, rooms conditions are good, I am very unhappy with the service, particularly after one incident. I noticed I was overcharged for my stay because they used an incorrect RMB-USD exchange rate. Even though I brought this to their attention and they recognized the incorrect charge but they did nothing to correct it because they said I had to let them know on the day of transaction, which I didn't. I would've rated 5 if this matter was properly resolved but I was disappointed.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Although stayed only one night, I had a good experience with Sheraton. Staff is very friendly and self-active.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel really suckssss!!!
The representative said "I don't speak Chinese, only English." She was also being rude and unrespecful. What a shame to this hotel.