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Domes Zeen Chania, a Luxury Collection Resort, Crete

5.0 star property

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Photo gallery for Domes Zeen Chania, a Luxury Collection Resort, Crete

2 outdoor pools, pool umbrellas, sun loungers
Villa, 1 Bedroom, Sea View | Living area | 43-inch TV with satellite channels
Family Room, 2 Bedrooms, Private Pool, Sea View (Family Villa Private Pool Sea View) | View from room
Children's play area - indoor
View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Bar
  • Gym
  • Breakfast included
  • Parking included

Explore the area

Map
Makrys Tichos, Chania
  • Nea Chora Beach
    ‪17 min walk‬
  • Golden Beach
    ‪18 min walk‬
  • Iguana beach
    ‪9 min drive‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed, Sea View (Sapphire Pavilion Private Pool)

Premium bedding, minibar, in-room safe, laptop workspace

Superior Room, 1 King Bed with Sofa bed, Sea View (Sapphire Pavilion Private Pool)

  • 495 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Terrace, Pool View (Tropical Open Plan Suite Shared Pool)

Premium bedding, minibar, in-room safe, laptop workspace

Suite, 1 King Bed, Terrace, Pool View (Tropical Open Plan Suite Shared Pool)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed (Sapphire Family Pavilion Private Pool)

Premium bedding, minibar, in-room safe, laptop workspace

Family Room, 1 King Bed with Sofa bed (Sapphire Family Pavilion Private Pool)

  • 506 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed with Sofa bed, Terrace (Tropical Family Room Shared Pool)

Premium bedding, minibar, in-room safe, laptop workspace

Family Room, 1 King Bed with Sofa bed, Terrace (Tropical Family Room Shared Pool)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Tropical Pavilion Private Pool

Premium bedding, minibar, in-room safe, laptop workspace

Tropical Pavilion Private Pool

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, 1 King Bed, Balcony, Sea View (Sapphire Bungalow Sea View)

Double Room, 1 King Bed, Balcony, Sea View (Sapphire Bungalow Sea View) | View from room

Double Room, 1 King Bed, Balcony, Sea View (Sapphire Bungalow Sea View)

  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical Family Grand Pavilion Private Pool

Tropical Family Grand Pavilion Private Pool | View from room

Tropical Family Grand Pavilion Private Pool

  • 753 sq ft
  • Sleeps 6
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Terrace, Garden View (Tropical Bungalow)

Premium bedding, minibar, in-room safe, laptop workspace

Standard Room, 1 King Bed, Terrace, Garden View (Tropical Bungalow)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Private Pool, Sea View (Family Villa Private Pool Sea View)

Family Room, 2 Bedrooms, Private Pool, Sea View (Family Villa Private Pool Sea View) | View from room

Family Room, 2 Bedrooms, Private Pool, Sea View (Family Villa Private Pool Sea View)

  • 700 sq ft
  • Sea view
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Room, 1 King Bed with Sofa bed (Tropical Family Pavilion Private Pool)

Premium bedding, minibar, in-room safe, laptop workspace

Family Room, 1 King Bed with Sofa bed (Tropical Family Pavilion Private Pool)

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed, Terrace, Garden View (Tropical Family Bungalow)

View from room

Family Room, 1 King Bed, Terrace, Garden View (Tropical Family Bungalow)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Sea View

Villa, 1 Bedroom, Sea View | View from room

Villa, 1 Bedroom, Sea View

  • 700 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Domes Zeen Chania, a Luxury Collection Resort, Crete

5-star Chania hotel close to Nea Chora Beach
2 restaurants, 2 outdoor pools, and 2 bars/lounges are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a fitness center, a poolside bar, and 24-hour room service. Housekeeping is available on request.
Domes Zeen Chania, a Luxury Collection Resort, Crete offers 65 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Chania hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and irons/ironing boards. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Domes Zeen Chania, a Luxury Collection Resort, Crete features 2 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

Domes Zeen Chania, a Luxury Collection Resort, Crete is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 11 AM.
Beach House Restaurant - This poolside family restaurant specializes in Greek cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Gallina Restaurant - This poolside fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Beach House Bar - This cocktail bar is located by the pool. Open daily.
Ef Zeen Bar - This cocktail bar is located by the pool. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Beach House Bar
  • Beach House Restaurant
  • Ef Zeen Bar
  • Gallina Restaurant

Things to do

  • 2 outdoor pools
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Gym
  • Pilates classes
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • No elevator
  • Tile flooring in room
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 1 and March 31.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 45 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 7918/18

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Casa Cook Chania Hotel
Casa Cook Hotel
Casa Cook Chania
Domes Zeen Chania
Domes Zeen a Luxury Collection Resort Chania
Domes Zeen Chania, a Luxury Collection Resort, Crete Hotel
Domes Zeen Chania, a Luxury Collection Resort, Crete Chania

Domes Zeen Chania, a Luxury Collection Resort, Crete Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 119 out of 151 reviews
Rating 8 - Good. 24 out of 151 reviews
Rating 6 - Okay. 8 out of 151 reviews
Rating 4 - Poor. 0 out of 151 reviews
Rating 2 - Terrible. 0 out of 151 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Petrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb service
Superb service and friendly staff. Hotel Manager gave us a later than normal check out which made a big difference to our experience (thank you). Great way to end the trip. Our room was so lovely with a large private pool area. Loved it.
Stayed 10 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Hilary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Oct 2024

10/10 Excellent

theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms nice toiletries Beautiful gardens Excellent food great staff nothing to complain about at all
Stayed 7 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros: Lovely property; the staff were very attentive and the breakfast spread was very good! Lots of children around and it is very family friendly which worked well for us. There were no disturbances (noise or otherwise) with all the children around. The snack bar that remains open throughout was a great hit with our 3 year old! Cons: The pools aren't heated. In October when there are colder days, the pools are essentially unusable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Miriam

Stayed 7 nights in Oct 2024

10/10 Excellent

Marc

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Domes Zeen Chania is hands down my favourite hotel to date! From the moment we arrived, we were welcomed with warm hospitality and genuine smiles from the staff, setting the tone for an unforgettable stay. The attention to detail at this luxurious retreat is nothing short of spectacular. The rooms are beautifully designed, blending modern elegance with earthy tones and natural textures that perfectly complement the stunning surroundings. Each space feels like a private oasis, with breathtaking views of the sea and gardens that provide a sense of peace and tranquility. The food at Domes Zeen is an absolute highlight! The restaurants offer a diverse and delectable array of dishes, all made with fresh, local ingredients. Every meal is a culinary journey, with flavors that reflect both the richness of Cretan cuisine and international influences. Breakfasts are a dream, offering a variety of options from fresh fruits, pastries, to made-to-order omelets. Dinner is a gourmet experience, with each dish artfully prepared and bursting with flavor. What truly makes Domes Zeen exceptional is the staff. They went above and beyond to make my 40th bday special, and attentive for my guests. Whether it’s offering recommendations for local experiences, providing thoughtful touches like complimentary treats, or simply remembering your preferences, their level of service is unmatched. You feel truly cared for in every interaction. Already booking my trip back to this slice of paradise!
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Allan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort
Excellent caring service
Stayed 5 nights in Sep 2024

10/10 Excellent

Franziska

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Violet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Wonderful vacation.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ioana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel, with amazing staff. Domes Zeen has exceeded all expectations- the room was perfect with a wonderful outside area and a plunge pool, the breakfast has all every option for every taste and the staff always went above and beyond. We didn’t spend much time at the pool because the beach was amazing and we had our own plunge pool, but be warned that the pool is a highlight for young children so it might get busy, but it’s not too loud so can still enjoy your time. The gym was well equipped and it never got too busy in the morning. Chania is about 40 minutes walk, we did that once and then resorted to taxis or hotel transfers - it was a lot easier.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff Amazing property Amazing hospitality and good location Beach and pool were great
Stayed 4 nights in Aug 2024

10/10 Excellent

shelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Domes Zeen is a beautiful tranquil hotel - the staff are beyond friendly and helpful and the location is a short cab ride from the lovely old town of Chania. The food at the hotel was delicious and the pool with our villa was magical. We are already talking about next year.
Stayed 5 nights in Aug 2024

6/10 Okay

Amar

Stayed 5 nights in Aug 2024

8/10 Good

Carl, Plymouth Meeting

Traveled with family and small children, Traveled with group
Liked: Cleanliness
I have a fish allergy and communicated to the hotel prior to and at check-in. The restaurant was never informed properly and not prepared for me. The Michelin Star restaurant, Gallina, was terrible. It took 25 minutes to get still and sparkling water. Service was subpar and not trained to the expectations one would expect at a Michelin Star restaurant. The wine steward spilled as he poured the wine, didn't wipe the bottle and red wine drops were all over the table. We had 2 children that were promised a special menu, but by the time we were served, they told us there was no food for the kids, SO WE LEFT! MY ADVICE: go to a local taverna. We did and it saved the trip.
Stayed 3 nights in Jul 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not perfect
Needed to call front desk several time for refill of water, coffee and soap ( after housekeeping was in the room)
Stayed 3 nights in Jul 2024

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 7 nights in Jul 2024

10/10 Excellent

Jason

Stayed 5 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2024

10/10 Excellent

Jonathan

Stayed 6 nights in Jul 2024

10/10 Excellent

Chris

Stayed 7 nights in Jun 2024