6/10 Okay
Joshua
Traveled with partner
Aug 21, 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
So let me start by saying we communicated with this hotel a handful of times and it’s a little bit frustrating that there wasn’t anyone there to assist us upon check-in with our luggage. The hotel is in old town and so we had walk our large bags through the narrow streets and down and upstairs. Upon arriving to the hotel, they do not have an elevator and a small young lady working at the front desk so once again, being on the third floor, you have to walk your luggage up three flights of stairs to your room. Upon checking out, we asked if someone could help us in. They informed us that they only have one person that does that and they have six properties they manage so they did not know if he’d be able to help us bring our luggage down. obviously there’s nothing they can do about the rules in old town and not being able to have a car and that portion of it, but then to also not have an elevator and not have someone there to help people when they’re checking in to get their luggage in their rooms and upstairs is odd to me. They even have a winding staircase that makes it very difficult and to meet dangerous to be caring luggage up. We also did not realize how challenging it would be to find parking the hotel made it seem like it would be very easy. It was not. And once again, having to get your luggage from your vehicle to the hotel was also very challenging. I will say thatAC works extremely well though, and that was the absolute best part.
Joshua
Stayed 4 nights in Aug 2025
