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Giannoulis Santa Marina Plaza - Adults Only

4.0 star property

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December 2024
January 2025

Photo gallery for Giannoulis Santa Marina Plaza - Adults Only

Outdoor pool, pool umbrellas, sun loungers
View from property
Double Room, Beachfront | View from room
Junior Suite, Beachfront | Premium bedding, down comforters, pillowtop beds, minibar
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast included
  • Gym
  • Laundry

Explore the area

Map
Agia Marina, Chania, Crete, 73014
  • Stalos Beach
    2 min walk
  • Agia Marina Beach
    9 min walk
  • Platanias Square
    2 min drive
  • Chania (CHQ-Ioannis Daskalogiannis)
    33 min drive

Room options

View all photos for Double Room, Sea View

Double Room, Sea View | Premium bedding, down comforters, pillowtop beds, minibar

Double Room, Sea View

  • 237 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Beachfront

Junior Suite, Beachfront | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, Beachfront

  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Double Room, Beachfront

Double Room, Beachfront | Premium bedding, down comforters, pillowtop beds, minibar

Double Room, Beachfront

  • 237 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Double or Twin Room, Pool View

Double or Twin Room, Pool View | Premium bedding, down comforters, pillowtop beds, minibar

Double or Twin Room, Pool View

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Economy Room (Basement)

Economy Room (Basement) | Premium bedding, down comforters, pillowtop beds, minibar

Economy Room (Basement)

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

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About this property

Giannoulis Santa Marina Plaza - Adults Only

4-star Chania hotel connected to a shopping center, walkable to Agia Marina Beach
At Giannoulis Santa Marina Plaza - Adults Only, hit the private white sand beach, dine onsite at Main Restaurant, or enjoy a drink at one of the hotel's 2 bars/lounges.
Giannoulis Santa Marina Plaza - Adults Only offers 51 accommodations, which are accessible via exterior corridors and feature minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 21-inch plasma televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, designer toiletries, and complimentary toiletries. This Chania hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Feel the sun on your face and the sand in your toes on the private white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Giannoulis Santa Marina Plaza - Adults Only like an outdoor pool and a fitness center.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers a garden and a terrace. Guests can use the health club at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis.

Giannoulis Santa Marina Plaza - Adults Only is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM. A complimentary manager's reception is offered each day.
Main Restaurant - This poolside buffet restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
A La Carte restaurant - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch only. Guests can enjoy drinks at the bar. Happy hour is offered.
Beach A La Carte - This beach diner specializes in Italian cuisine and serves dinner only. Reservations are required.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • A La Carte restaurant
  • Beach A La Carte
  • Main Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center (1,615 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2004
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 21-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed during January, February, November, December, and March.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 1042Κ014A0006601

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 16 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Santa Hotel Marina Plaza
Giannoulis Santa Marina Plaza-Adults Hotel Chania
Santa Marina Plaza Hotel
Giannoulis Santa Marina Plaza-Adults Hotel
Giannoulis Santa Marina Plaza-Adults Chania
Giannoulis Santa Marina Plaza-Adults
Giannoulis ta ina PlazaAdults

Giannoulis Santa Marina Plaza - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 143 reviews" "
Rating 8 - Good. 53 out of 143 reviews" "
Rating 6 - Okay. 10 out of 143 reviews" "
Rating 4 - Poor. 1 out of 143 reviews" "
Rating 2 - Terrible. 3 out of 143 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rawand

Stayed 3 nights in Aug 2024

8/10 Good

PANAYIOTA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very conveniently placed right by the sandy beach. The room was very clean and generally the hotel areas are clean. The staff are very friendly and service was excellent. Could do with outside toilets and changing rooms, so guests wouldn't have to go back to their room after a swim.
Stayed 7 nights in Jul 2024

10/10 Excellent

elizabeth, Park City

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so helpful and friendly! We enjoyed our stay very much. They assisted with every aspect of our stay.
Stayed 3 nights in Apr 2023

8/10 Good

Anshuman

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Old style hotel, great staff and location
Property is a bit old style. Very friendly and helpful staff. Very good breakfast and in general, food is good Location and s good and got its private beach and sunbeds etc. But its mainly for certain age group, mostly above 60 or so. Location is a good to go to Platanias as well as Chania, short cab or bus drive to both those places for bars, restaurants and night life.
Stayed 5 nights in Sep 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I chanced upon this property as we looked for a beach hotel. Our first impression was met with a very warm welcome. During our stay we were so impressed we requested to extend our stay. Katerina was a wonderful host and this request was painless. Nothing is too much for her to make sure you are happy and comfortable and walks in and out of reception to the pool checking her guests needs are met. Excellent customer Service. The pool is clean and sparkling. Breakfast service impeccable. We are so impressed with this small private but comfortable hotel. Gold stars!
Stayed 2 nights in Sep 2022

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome smaller hotel with fun staff!
Amazing hotel with great ocean views and awesome food! They change up the breakfast and dinner every day so you never get bored of the same food! The staff is also very friendly and nice.
Stayed 3 nights in Sep 2021

10/10 Excellent

gregori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great week
Amazing hotel Great food for lunch Less for breakfast though
Stayed 7 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
We stayed in the hotel for 2 nights and it was a last minute decision to book there. The position of the hotel is excellent - straight on the beach, with private beach of the hotel, and that’s exactly what we’ve booked this hotel for, together with the wish of having some fresh breeze and sound of the waves entering our room. For this we’ve originally booked a beachfront double, but managed to change for a suite, which had a large terrace overlooking the sea and the beach. As fantastic as it sounded, we could hardly keep the door to our terrace open, as our suite turned out to be just above/next to a kitchen, so instead of fresh air we’ve had smell of kitchen and some grill all the time. The hotel overall seemed to be something of an assembly line, in which there were so many guests, that, either because were not enough hands or time to clean the rooms thoroughly, the room didn’t give us an idea of freshness. The breakfast in the hotel is probably ticking all the boxes in terms of items to choose from in the breakfast buffet, but was very basic and didn’t impress us with the great quality. Then there was some language barrier, too, as a chef at the egg station didn’t manage to understand what “fried eggs” was. That said, the reception staff was friendly and the beach bar was fairly good. To sum up, great location, but only OK hotel.
Stayed 2 nights in Aug 2021

10/10 Excellent

Terence

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Loved my stay! The staff was super friendly and incredibly helpful. The bed was very comfortable and a good variety of breakfast
Stayed 2 nights in Aug 2021

8/10 Good

Giovana

Liked: Staff & service, room comfort
Great just for the location and friendly staff
Great location and amazing private beach. Hotel staff is extremely helpful and friendly. The hotel per se however is outdated. The pool area is not appealing and breakfast could have been better. The bedroom was old, but decent size. Balcony of our room was dirty and with a broken chair, and the bathroom was a little dirty.
Stayed 4 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is nice and staff very careful. Unfortunately the first room we had was directly on the very noisy street in front of the hotel and we couldn't sleep at all because of the noise. We asked if we could have an other room and the one we were given had its air conditionning broken...and it was 40 degrees outside. The room didn t get cooler then 30... when we informed the reception they said the technician came and said the air conditionning was working properly and the room was cool but not at all. So at the end, we didn t sleep for 3 days and all we got was a fan! I was so disapointed and it occulted all the friendly staff's effort to make our stay enjoyable.
Stayed 3 nights in Aug 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service
The hotel was closed, but they didn't inform us
We made a reservation and received a confirmation from Hotels.com few weeks in advance, and our credit card was charged. Called the hotel the day before arrival just to ask a few informative questions. Someone answered the phone and told me that the hotel is closed for the season. Few hours after that, I received an email from the hotel that they are indeed closed and proposed to move me to an affiliated hotel (which did not meet our needs). So few hours before the flight, we had to find another place to stay and change our trip plans and itinerary. COULDN'T YOU TELL US THAT WHEN YOU RECEIVED THE RESERVATION? Called Hotels.com - they were not aware of the fact that the hotel is closed - in their view we had to pay the entire amount because they thought we checked in. Eventually, this was resolved, but that's certainly not the type of service you would expect
Stayed 5 nights in Sep 2020

10/10 Excellent

Grigory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Very nice hotel. Make sure to make reservation on second floor sea view.
Stayed 4 nights in Oct 2019

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Lovely hotel, beautiful comfortable rooms, excellent service. Local area very touristy.
Stayed 1 night in Oct 2019

10/10 Excellent

Haley, Fruita, Colorado

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful nice beach zen atmosphere very relaxing. Great location easy to get around with excellent restaurants and shopping all around
Stayed 9 nights in Sep 2019

8/10 Good

PKS, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only drawback of this hotel was that during breakfast and dinner, there was very limited selection of vegetarian food.
Stayed 6 nights in Apr 2019

10/10 Excellent

RitaMoore, Middlesex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and level of cleanliness plus location to beach
Stayed 8 nights in Sep 2018

10/10 Excellent

Autumn, Medford, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We truly enjoyed our 5 night stay here. The hotel staff went above and beyond to make sure our stay exceeded our expectations. The breakfast buffet was the best we've ever had with ample choices and variety. The grounds were beautiful and the views breathtaking. Literally steps from a beautiful, private beach. The rooms were cozy - we stayed in room 115 which is basement level. We were pleasantly surprised that even the basement rooms have a private terrace. The beds were very firm, but overall comfortable room. If you're looking for a quiet place to relax, this is the place. Very pleased with our stay. Thank you!!!
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, friendly people , breakfast very good
Stayed 6 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
We stayed for our honeymoon, and loved it! Nice hotel, wonderful staff, good food, and beachfront location.
Stayed 12 nights in Sep 2017

6/10 Okay

Verified traveler

Disliked: Room comfort
Not overally impressed
Based off the rating and name I thought it would be a much nicer hotel than what it was.
Stayed 4 nights in Sep 2017

2/10 Terrible

Christiana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER AGAIN IN THIS HOTEL
We booked the room and didn't notice that in the paragraph it said basement. Nowhere else was written this. The day we were flying there we noticed that it said basement and contacted the hotel for an upgrade and to pay the difference. The hotel said that they were fully booked and all the other hotels in the group had no available room. They refused to refund us and we checked in the UNDERGROUND room. It was like being in a HOLE, you COULD'NT RELAX OR SLEEP because all the hotel's engines and fans were at the room next to us. One day we informed the hotel that if they do not change us room or refund us we would call the police due to the TERRIBLE NOISE next to our room. Magically a room was available at another group hotel and we moved there. Very unfriendly staff, terrible staying. Only one man at the reception was very friendly. NEVER AGAIN IN THIS HOTEL. STAY AWAY.
Stayed 6 nights in Jul 2017

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017

10/10 Excellent

Blue Eyes, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel made by friendliest staff ever
Great location as a base for the whole area and really nice hotel with staff who couldn't be more friendly or helpful especislly the reception and breakfast crew. Hotel almost had a boutique feel about it as it felt that personal. Great restaurants nearby the staff recommended and would definitely go there again. Only minor things I would improve would be more fresh fruit at breakfast but that may be a Greek thing and a bed that could handle a passionate night! We both loved it
Stayed 7 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities