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Leptos Panorama Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Leptos Panorama Hotel

Seasonal outdoor pool, pool umbrellas, sun loungers
Exterior
Lobby sitting area
Sundeck
Deluxe Room, 1 Bedroom, Pool Access | Down comforters, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

Map
Kato Galatas, Chania, Crete Island, 73100
  • Stalos Beach
    10 min walk
  • Kalamaki Beach
    10 min walk
  • Agioi Apostoloi Beach
    11 min walk
  • Chania (CHQ-Ioannis Daskalogiannis)
    29 min drive

Room options

View all photos for Deluxe Room, 1 Bedroom, Pool Access

Deluxe Room, 1 Bedroom, Pool Access | Down comforters, in-room safe, desk, laptop workspace

Deluxe Room, 1 Bedroom, Pool Access

  • 280 sq ft
  • Sea view
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Executive Room, 1 Bedroom, Sea View

Executive Room, 1 Bedroom, Sea View | Down comforters, in-room safe, desk, laptop workspace

Executive Room, 1 Bedroom, Sea View

  • 248 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View | Down comforters, in-room safe, desk, laptop workspace

Superior Room, Sea View

  • 248 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Studio

Standard Studio | Down comforters, in-room safe, desk, laptop workspace

Standard Studio

  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Bedroom, Partial Sea View

Standard Room, 1 Bedroom, Partial Sea View | Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 Bedroom, Partial Sea View

  • 258 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room, Mountain View

Standard Room, Mountain View | Down comforters, in-room safe, desk, laptop workspace

Standard Room, Mountain View

  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment

Apartment | Down comforters, in-room safe, desk, laptop workspace

Apartment

  • 452 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About this property

Leptos Panorama Hotel

5-star Chania hotel with restaurant
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Leptos Panorama Hotel offers 190 accommodations with safes and complimentary bottled water. Beds feature down comforters. 50-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms and outdoor treatment areas. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
Some rates at Leptos Panorama Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Leptos Panorama Hotel features an outdoor tennis court and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and a meeting room. Event facilities measuring 3875 square feet (360 square meters) include a conference center. This Mediterranean hotel also offers a children's pool, a seasonal outdoor pool, and a fitness center. Onsite self parking is complimentary.

Leptos Panorama Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Symposium - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available.
Almyra Pool Bar/Restauran - This poolside bar serves light fare only. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Leptos Panorama Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Tennis

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Almyra Pool Bar/Restauran
  • Symposium

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (3,875 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a security system
Property Registration Number 1042Κ015A0141300

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Panorama Hotel Khania
Panorama Khania
Panorama Hotel Chania
Panorama All Inclusive Chania
Panorama Chania
Panorama Hotel All Inclusive Chania
Panorama All-inclusive property Chania
Panorama Chania
All-inclusive property Panorama Chania
Chania Panorama All-inclusive property
All-inclusive property Panorama
Panorama Hotel All Inclusive
Panorama Hotel
Panorama All Inclusive Chania
Panorama All-inclusive property Chania
Panorama Chania
All-inclusive property Panorama Chania
Chania Panorama All-inclusive property
Panorama All-inclusive property
Panorama Hotel All Inclusive
Panorama Hotel
All-inclusive property Panorama
Panorama All Inclusive Chania

Leptos Panorama Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 124 out of 297 reviews" "
Rating 8 - Good. 114 out of 297 reviews" "
Rating 6 - Okay. 42 out of 297 reviews" "
Rating 4 - Poor. 11 out of 297 reviews" "
Rating 2 - Terrible. 6 out of 297 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Tyler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall decent hotel. 3 stars based on: 1. Food is abundant but low quality. I wouldn’t stay again but if I did, I’d just do breakfast at the hotel and eat out the remainder. 2. Front desk is sometimes friendly and sometimes not. Depends on which person you come across. I ordered a couple taxis directly since the taxi drivers give you a card and the staff looked disgusted. 3. There are many cats roaming the food hall during all hours. I actually think this was great until we were bit and scratched by one. I completely thought the hotel would monitor the cat situation to ensure they are vaccinated and healthy but turns out they turn a blind eye to it. We had to go to the hospital and pharmacy for antibiotics. So it ruined about 8 hours of our time one day and the side effects from shot / antibiotics gave fever symptoms the rest of the trip. All in all, surprised the staff doesn’t take this situation more seriously since it puts the hotel at whole at risk. Overall, I wouldn’t stay again based on each of these criteria. Food alone, staff alone, and the cat situation alone, I’d rather pay up and get some place better.
Stayed 5 nights in Aug 2024

10/10 Excellent

Tanzim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every bit of this hotel. They accommodated for my honeymoon very well. Would stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Monika

Traveled with partner
Liked: Cleanliness, staff & service
Pieknie polozony hotel. Urozmaicone, przepyszne jedzenie w bufecie. Przemila , bardzo pomocna obsluga hotelowa, kelnerzy w bufecie i barmani. To wszystko bylo na 5 ! Jednak pokoje hotelowe , lazienki nie odpowiadaja standardom 5* hotelu. Dzienny i wieczorny entertainment wymaga udoskonalenia.
Stayed 7 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Good hotel - strong 4 star
Really good hotel. Stayed in the executive rooms which were nice with a great view. Staff bring taster pastries to the rooms most days which was nice. All inclusive food was good with a range for everyone. Service was fine, however nothing to shout about apart from executive bar - Betty really stood out and is an asset to this hotel! The walk to the Beach (hotel path) should be paved. It is half paved and not sure why it’s not fully paved to the bridge area. Overall, I would rate this hotel as a strong 4 star, but not 5 star as the facilities that would make it a 5 star (e.g., gym, staff, pools, games room etc.) were either broken (gym equipment) or dirty.
Stayed 7 nights in Aug 2024

10/10 Excellent

Darren Chi Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Nilufar

Stayed 3 nights in Jul 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good for someone who did not rent a car. Easily walkable to beaches and food (if not eating at the hotel). Staff went above and beyond and the stay was great!
Stayed 4 nights in Jul 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Sarah

Liked: Staff & service
Amazing and helpful front desk staff. Nice view from the room- I just wish I was told that there’d be nightly entertainment until late meaning I couldn’t sleep until it was finished. Also - they should stick to traditional Cretan cuisine as their dinner option nightly because it was the best! Didn’t like Asian. Also - pool bar staff (particularly the older woman with dark hair) refused to make freddo espresso multiple mornings in a row when the staff were all drinking them at the same time despite me willing to pay extra. She was rude and actually swore at me in Greek (obviously not knowing I could understand). Didn’t think it was that hard a request seeing as it’s literally some blended coffee over ice. She needs to not be customer facing with her attitude. Front desk staff were all amazing though.
Stayed 3 nights in Jul 2024

6/10 Okay

DANIEL

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is not a 5 star hotel. Facilities are very old, however, the staff is truly 5 star. So if you don’t mind being away from the city and also don’t mind not having the most up to date facilities, this place isn’t bad. The grounds are pretty and pool area is nice. Gym has broken equipment and also old gear, but it got the job done to help me stay fit. Only 4 sets of dumbbells, highest weight being 30 lbs. breakfast was fantastic.
Stayed 2 nights in Jul 2024

8/10 Good

Tanya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel rooms could do with a refurbished pool is excellent location is also good
Stayed 4 nights in Jun 2024

4/10 Poor

Angelique

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property advertises as a 5 star and it is far from it, it is a 3 star at best nor is it an all inclusive, it is a SEMI-INCLUSIVE. There is a list of drinks you can choose from and anything beyond that is an extra charge. we couldnt even get a bottle of Radler. Not an all inclusive. We felt we were mislead as people who stay in 5 star properties, we were very dissapointed that this property could get away with labeling itself 5 stars. The photos are misleading, the property is OLD, built in the 70's and very much in need of a makeover. The pool space was very much indicative of this with very dirty crates surrounding the pools and filthy stained beach loungers. It only has the one dining option and the food was very inconsistent. The food service staff we experienced were not pleasant and I had to ask 3 people for a beer to which they all deferred me to someone else, even the manager was dismissive. I asked him if I could have a bottle of beer and he said it wasnt included in my "all-inclusive" and I would have to pay then he never came back with my beer and I saw him doing something else 20 minutes later. The positives were that the view is beautiful, the beds are very new and comfortable and we met a lovely staff member who ended up giving us amazing local recommendations and because of that I wish I could give a better review but the hotel ittself is of poorer quality than 5 star and travelers need to know to manage their expectations.
Stayed 4 nights in Jun 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Darcie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bus to Chania was perfect and staff was extremely helpful and accommodating. Room was a little out dated in the bathroom but everything else was perfect. Comfortable bed and spacious
Stayed 4 nights in Oct 2023

8/10 Good

Millie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

8/10 Good

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The service is outstanding. All the staff amke an effort to ensure your stay is of the higest standard. The food is exceptional - uncredible quality and variety. The hotel is strating to look tired. Panorama Blue rooms bathrooms are not of the standatd you'd epect - old baths with old fixtures. Old sunsbdes with different mattresses is another example of lack of investment.
Stayed 14 nights in Sep 2023

10/10 Excellent

Jillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Staff, rooms and food all amazing. We never return to hotels, but this is one we all agreed we would go back to we loved it that much! Our family of 5 (3A, 2C) booked 2 pool rooms. My husband and I were upgraded to the Executive Wing of the hotel upon check in. Lovely and quiet, but we felt we could not make the most of this as we had to go down to our children's room pool or the main pool to spend time with them. If you are a couple or a family with adult children it would definitely be worth paying the extra for the 'Blue rooms' and as a couple would go back. Rooms and common areas absolutely spotless, cleaning staff so lovely and hard working, as were most of the staff that take pride in the hotel. The food quality was fantastic, credit to the kitchen staff; kiddy corner, show cooking, a daily roast, loads of different salads and of course chocolate fountain at dinner. Thankfully the chips 'were amazing' for our fussy 12 year old. Alcohol, soft drinks and cocktails included were great, no complaints. It would great if melon is also put out at breakfast, and dish allergy cards are completed people with food intolerances or allergies could be unwell. Had to ask staff frequently what a dish contained to be safe. We found that the towel rule, although advertised, was not enforced by staff and we found it impossible to find sunbeds at the main pool in the morning, however by afternoon there are plenty. Book it, you will not be disappointed! We will be back :)
Stayed 6 nights in Aug 2023

10/10 Excellent

Becky

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with very friendly and accommodating staff. Good facilities and excellent food / service. We had a great stay :)

8/10 Good

Diana

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022

8/10 Good

Aron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really friendly and the food offering was better than expected. Cocktails were slightly over-priced and the entertainment was disappointing
Stayed 7 nights in Sep 2022

4/10 Poor

Anna

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
We choose this hotel 5 star to get the best in Crete as from the website looks fabulous but once you are there you will realise that for what you pay is to expensive that what you receive !!!! Very poor service at the pool bar , and the main bar, very poor an cheap spirits , wine and drink are “free” for who got the all inclusive , also the cocktail were disgusting!!!! Bartender with no knowledge! Couple of times in the pool bar I ask for a cocktail and the guy didn’t even washed the shaker and he use the melted ice from the previous cocktail to make mine, tasting not right and I had to ask for something else, another time we ask for the coffee from the proper machine (cause the good coffee you had to PAY otherwise you got the disgusting coffee from a machine that trust me not even in the worse bar ever they will serve that !!! ) and the guy took in front of me a dirty cup and he washed under the water without any soap , that’s really unacceptable!!!!!! Health and safety dosent exists!!!! Regarding the food the restaurant that you can go 1 a week is really good but no option for the wine you only can choose the house , during the day you have big buffet which is ok no so amazing … meat is good vegetables and fruits are good but, fish plates are not that good , very dry and not tasty at all !!!! About the entertainment for the morning you have acqua gym, and we like it , but then in the evening you got some live music that only if you are age 75 you can like .
Stayed 11 nights in Sep 2022

10/10 Excellent

pierre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service
Stayed 2 nights in Aug 2022

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Not worthy of its 5-star class rating
I’m surprised with the 5-star class rating of this hotel. This is a 2-star or 3-star hotel at best. Service people are neither friendly nor accommodating. Check-in was a hassle wherein the guest has to input their details themselves (I’ve never had a 5-star hotel do this). Amenities and furniture needs updating too — everything feels old and cheap. The tables, the hot water boiler, the hangers, the railings… even the pool had pieces of tiles missing. The whole place feels neglected. The elevator was also super slow and ‘ancient’ that you’ll see a lot of people using the stairs instead. It’s definitely not worth the price! The only acceptable thing is the breakfast which was decent enough to have with various selections.
Stayed 2 nights in Jul 2022

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 4 nights in Jun 2022