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The Chania Hotel

5.0 star property

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Photo gallery for The Chania Hotel

Breakfast buffet
View from property
Cozy Room | Minibar, in-room safe, desk, soundproofing
Lobby
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
Pl. 1866, 16, Chania, 73136
  • Chania Central Market
    ‪4 min walk‬
  • Old Venetian Harbor
    ‪5 min walk‬
  • Nea Chora Beach
    ‪15 min walk‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪26 min drive‬

Room options

View all photos for Cozy Room

Cozy Room | Minibar, in-room safe, desk, soundproofing

Cozy Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, soundproofing

Premium Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | Minibar, in-room safe, desk, soundproofing

Deluxe Junior Suite

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

The Chania Hotel

5-star hotel in Chania Town
This hotel features an indoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness center, a sauna, and self parking.
The Chania Hotel offers 39 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, The Chania Hotel provides a sauna and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center. This luxury hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Chania Hotel has designated areas for smoking.

The Chania Hotel has a restaurant on site.

Languages

English, French, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Limited onsite parking

Food and drink

  • 2 bars/lounges
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • Elevator (39 inch wide door)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 1279393

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

The Chania Hotel Hotel
The Chania Hotel Chania
The Chania Hotel Hotel Chania

The Chania Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 64 out of 79 reviews
Rating 8 - Good. 11 out of 79 reviews
Rating 6 - Okay. 1 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 1 out of 79 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Romualdo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were awesome, the room was v modern and looked v nice
Stayed 1 night in Nov 2024

10/10 Excellent

Ferhun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly
Stayed 2 nights in Nov 2024

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was an extremely lucky find! Their rates are great, it's a new build and the design is very modern. the smart features in the room are a great touch and work flawlessly. the internet is great. one of the best things is that hotels always suck with room lighting. this place definetly does not. I loved the relax lighting options as well. my bed was also pretty awesome :) firmness varies from person to person but for me it was just right, and the sheet quality was awesome. I think above all the staff is helpful and kind and that really made me happy. As others have said the location is also very convenient.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Perfume smell was overwhelming and lights in room not nice. Convenient location.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, fantastic stay!
Stayed 1 night in Oct 2024

10/10 Excellent

sevrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bathrooms and good customer service
Stayed 4 nights in Sep 2024

10/10 Excellent

Vikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was delicious. Beautiful room. It wasn’t a “city view” as advertised though.
Stayed 6 nights in Sep 2024

10/10 Excellent

KRM KATARZYNA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
This was a fabulous hotel, as promised. Can't wait to return.
Stayed 6 nights in Sep 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking and easy access to the old town.
Stayed 9 nights in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice and clean. The people are very welcoming and the service is excellent. The breakfast that’s included is second to none. Don’t go for the pool is small and in the restaurant, kind of a running joke amongst guests. The hotel is the heart Chania and you can easily walk anywhere in the city. We rented a car to explore the waterfalls and beaches and it was worth it. We will definitely stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Wallace

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to be for your first time in Crete .Very nice place and the staff are fantastic. The night market is right across the street from the hotel and the park out front. Would like to have another stay at this hotel again.
Stayed 1 night in Sep 2024

10/10 Excellent

Tyrchra

Liked: Cleanliness, staff & service, property conditions & facilities
It was exceptionally clean and the staff was fantastic
Stayed 2 nights in Aug 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel close to everything. The staff is super helpful and resourceful! Marina from the front desk gave me many restaurants and beach suggestions in Crete to discover. Polite and always smiling all of the staff deserve more than 5 stars! The location makes it so easy to walk to the old port of Chania! The rooms are very clean and well designed. Would recommend to anyone. Thanks Chania Hotel!
Stayed 6 nights in Aug 2024

10/10 Excellent

Jennifer, Great Falls

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 3 night stay at the Chania hotel. I would definitely stay again. It is in such a fantastic location, walkable to so many shops and restaurants. The staff were always helpful and friendly and the breakfast was amazing. I really appreciated that they give you towels to use if you want to go to the beach. Many other hotels in Greece do not do this. We also enjoyed happy hour at the upstairs pool/bar most afternoons. The Chania Hotel is so quiet and comfortable. It was one of our favorite places we stayed on our trip.
Stayed 3 nights in Jun 2024

10/10 Excellent

Tavaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Katy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel has the potential to be excellent but it is let down by the manager and the reservations team who failed to address their mistake. Some of the team fear their seniors, resulting in them not making the guests happy but making sure they do not get in trouble. On the plus side, most of the staff are lovely and the hotel itself is in a great location. The breakfast is great and it’s good to have a la carte options rather than buffet. The pool is much smaller than the photos - more like a large jacuzzi. I wish I could recommend this hotel but unfortunately I can’t and I shall never return.
Stayed 2 nights in Jul 2024

10/10 Excellent

stephany

Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Stayed 3 nights in Jul 2024

8/10 Good

Norman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel in a great location in Chania. The only thing I missed was an outdoors pool. Breakfast was superb in a great setting on the 4th floor.
Stayed 3 nights in Jul 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay in Chania was fabulous. The hotel staff was incredibly friendly and helpful. I loved the location of the hotel as well as the option for parking. My only suggestion is that the hotel team let the guests know that after 11pm there is no one available to park your car. So beware of this if you plan on returning to the hotel past 11:00pm. You will need to find parking on your own. Other than that, the entire experience was very desirable. A warm mention to the lovely staff at breakfast who greeted us daily with a smile and Cretan hospitality.
Stayed 6 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but issues with staff
The hotel is really good but it’s not a 5 star hotel. The rooms are great and clean, but you can hear people on the hallway so they could improve sound isolation. Female ladies at reception and restaurant are very friendly as well as valet staff but one male at reception was very rude to us. My husband wanted to use the laundry service so we brought our clothes to the reception on saturday end of day and the guy was like “it’s saturday of course it doesn’t work today. Tomorrow is sunday, isn’t it obvious?” No, it’s not obvious, you claim to be a 5 star hotel, we never had this issue before in hotels. Secondly, HE CALLED US AT NEARLY 11PM to ask if we had returned the pool towels, which we had done in the afternoon. My husband complained about him calling us so late and he said “it’s only 10:40PM”. This is really not acceptable. Finally, while ladies at reception were nice and understood our frustration, the manager came to talk to me and I felt extremely gaslighted. And then said “ok sorry but you understand this is an isolated incident right?”, while I do understand that I would love him to tell us that he will speak to his rude staff and better train him to avoid other people going through similar situations. Finally they gave us a candle as a gift. Overall a disappointing stay in a good hotel. Positives: location, female staff being friendly, cleanness and breakfast.
Stayed 4 nights in Jun 2024

10/10 Excellent

julian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Honestly one of the best hotels I have stayed at by far. Very convenient location which makes for a very walkable experience. It was a great feeling being able to shop and then drop my purchases off within minutes or heading home from "The Strip" of bars. The staff is very kind and Maximo and Anna were very kind. If you have the pleasure of meeting Andre as your bartender try the old fashion his are great and not your typical old fashion. Rooms are very clean well put together. Bed is bit firm (I prefer this) the bedding itself is quite soft. and if there is anything the last person before you damaged it is made know so you do not experience any unpleasant surprises. Cons: Honestly none. Retrospect: The only possible one is if you are a health nut and want to bench 600lbs or something along those lines. There is a treadmill, rowing machine ;please be aware that the straps are bit worn and tough to use so your feet will slide since the holders are a bit worn. Free weights: range up to about 15lbs but are of a sand bagged variety . There are towels for yourself but not to wipe down the equipment (Staff takes care of his ). there is also a bike and i recall a bosu ball and blocks If you want to use the sauna advise the staff 20 mins ahead as it takes time to warm and is not on indefinitely.
Stayed 1 night in Jun 2024