4/10 Poor
Bob
Dec 13, 2024
Disliked: Staff & service, amenities, property conditions & facilities
I made the reservation because I was looking for a hotel that had a swimming pool and free breakfast. I arrived early for my check in and went to see the pool. The gate was locked with a box for a pool heater sitting in front of it. I went to the front desk and they said the pool will not be open for two weeks. The next morning when I went downstairs ready to eat my waffles to find out that there was something wrong with the waffle machine. The person that worked there then went to turn on the television, but of course it did not work too. I went to the front desk to ask for a wake up call, since the clock in the room was off by an hour, but he was sound asleep. If the pool is not working or the waffle machine is not, they should not be advertising that they have a pool or a free breakfast. I had to pay for what they did not provide.
Bob
Stayed 1 night in Dec 2024