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Deluxe Double Room (Superior)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Suite, Jetted Tub (Master)

Bed Count 2 King Beds Maximum Occupancy 2 Max

Deluxe Room, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Apartment, Connecting Rooms

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and 4 meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and an arcade/game room. Onsite parking is available (surcharge).

Hotel Bertaso has designated areas for smoking.

  • Daily
  • Coffee/tea in common areas
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Free self-serve breakfast
  • 24-hour front desk
  • Free breakfast
  • Business center
  • Billiards or pool table
  • Free WiFi
  • Valet parking (surcharge)
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Number of meeting rooms - 4
  • Free reception
  • Terrace
  • Luggage storage
  • Number of restaurants - 1
  • Concierge services
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 106
  • 24-hour fitness facilities
  • Arcade/game room
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Room Amenities

Hotel Bertaso offers 106 air-conditioned accommodations with minibars and bathrobes. Flat-screen televisions come with cable channels. Bathrooms include slippers, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Air conditioning
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Local maps
  • Electrical adapters/chargers
  • Restaurant dining guide
  • Braille signage
  • Raised toilet seat
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Toothbrush and toothpaste not available

Parking

Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary self-serve breakfast is served each morning between 5:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.

Hotel Bertaso has a restaurant on site.

Late night fare is available from 24-hour room service.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Payment types

Fees

Optional extras

  • Valet parking fee: BRL 15.00 per day
  • Pet fee: BRL 80 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: BRL 70.0 per day
  • Rollaway bed fee: BRL 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at noon

Check-in time starts at 1:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Pets allowed in specific rooms only

Security system

Debit cards not accepted

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Carbon monoxide detector

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 5

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 48 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 70.0 per day.
  • Cribs (infant beds) are available for BRL 70.0 per day.

Pet Policy

  • Pets allowed for an extra charge of BRL 80 per pet, per night
  • Dogs and cats only
  • 1 total (up to 22 lbs per pet)
  • Pets cannot be left unattended
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Hotel Names

  • Hotel Bertaso Hotel
  • Hotel Bertaso Chapeco
  • Hotel Bertaso Hotel Chapeco

Hotel Reviews

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