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The Inn at Charles Town - Hollywood Casino

3.0 star property

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Photo gallery for The Inn at Charles Town - Hollywood Casino

Restaurant
View from room
Lobby sitting area
Lobby
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Gym
  • Laundry
$118
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
100 Hollywood Dr, Charles Town, WV, 25414
  • Place, Hollywood Casino at Charles Town Races
    ‪13 min walk‬
  • Place, Charles Town Library
    ‪16 min walk‬
  • Place, Jefferson County Courthouse
    ‪17 min walk‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪45 min drive‬

Room options

View all photos for Luxury King, Trackside View

In-room safe, desk, blackout drapes, iron/ironing board

Luxury King, Trackside View

8.6 out of 10
Excellent
(14 reviews)
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Smoking

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(30 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury 2 Queen, Trackside View

In-room safe, desk, blackout drapes, iron/ironing board

Luxury 2 Queen, Trackside View

9.4 out of 10
Exceptional
(3 reviews)
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Inn at Charles Town - Hollywood Casino

3-star Charles Town hotel close to Hollywood Casino at Charles Town Races
Along with 4 restaurants, this hotel has a casino and 4 bars/lounges. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Inn at Charles Town - Hollywood Casino offers 153 air-conditioned accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies.

Bathrooms include showers and hair dryers. This Charles Town hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center. This business-friendly hotel also offers a casino, a fitness center, and a vending machine. Complimentary uncovered self parking is available on site.

The Inn at Charles Town - Hollywood Casino has designated areas for smoking.

Guests are offered a complimentary continental breakfast each morning.
The Inn at Charles Town - Hollywood Casino has 4 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 1,300 slot machines
  • 74 gaming tables
  • Casino (184,000 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Gym
  • Sportsbook
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 10.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

The Inn at Charles Town
The Inn at Charles Town - Hollywood Casino Hotel
The Inn at Charles Town - Hollywood Casino Charles Town
The Inn at Charles Town - Hollywood Casino Hotel Charles Town

The Inn at Charles Town - Hollywood Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 300 out of 518 reviews
Rating 8 - Good. 115 out of 518 reviews
Rating 6 - Okay. 51 out of 518 reviews
Rating 4 - Poor. 30 out of 518 reviews
Rating 2 - Terrible. 22 out of 518 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient to the casino and racetrack. The continental breakfast was average at best. For a tremendous breakfast try the Charlestown Family Diner across the street from this property.
Stayed 1 night in Aug 2025

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds are not that comfortable to firm for me but I would definitely stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Robert P.

Stayed 4 nights in Aug 2025

8/10 Good

Mechelle

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Aug 2025

10/10 Excellent

kathleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the shuttle to the casino. I thought there was a pool but is none
Stayed 3 nights in Aug 2025

10/10 Excellent

Angel J

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

cynthia

No comfort whatsoever. I acquired bed bugs and am in the process of legal action to settle before my attorney and I pursue legal action. I am very disappointed at this point.
Bed bug bites
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very enjoyable.

Very quiet. Free shuttle to casino ran frequently. Very limited free breakfast- no hot food. Bagels, muffins, hard boiled eggs, cereal, fruit and yogurt. But that’s enough to fill you up. Would stay again if we were in that area.
Stayed 1 night in Jul 2025

10/10 Excellent

Vaughn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to, close to casino. Dining options nearby. Staff is friendly, especially the ladies that handle breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great place to stay to go to the casino
Stayed 1 night in Jul 2025

8/10 Good

RALPH, Troutville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very liked most everything.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Stayed 4 nights in Jul 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Bruce

Stayed 1 night in Jun 2025

6/10 Okay

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice but it states free breakfast and all it was were cold items no hot food at all which was what I expected for the price of the room
Stayed 1 night in Jun 2025

10/10 Excellent

Emma

Traveled with family
Liked: Amenities, property conditions & facilities
Loved it all, ecxellent beautiful room, extremely clean, front desk was very friendly. Checkin was perfect. Nice selection in their breakfast menu. Would definitely stay tnere again.
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Having the trackside room is great. Looks right over the backside of the track. Quick shuttle ride over to the casino and track.
Stayed 1 night in Jun 2025

6/10 Okay

SHERRI, YORK

Traveled with partner
Liked: Staff & service, amenities
The staff were very friendly and helpful. Very nice people! Continental breakfast was good and plentiful. There was a $10/day fee that wasn't disclosed anywhere! The staff allowed homeless people to come in and take items from the breakfast room!! Our 1st room had a non working refrigerator. We moved rooms and the lampshades were dirty and broken and the curtain didn't close completely or correctly. For $150/night, this is unacceptable.
Stayed 3 nights in Jun 2025