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The Inn at Charles Town - Hollywood Casino

3.0 star property

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Photo gallery for The Inn at Charles Town - Hollywood Casino

Restaurant
Lobby sitting area
Lobby
View from room
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Gym
  • Laundry
$156
includes taxes & fees
Aug 25 - Aug 26

Explore the area

View in a map
100 Hollywood Dr, Charles Town, WV, 25414
  • Hollywood Casino at Charles Town Races
    ‪13 min walk‬
  • Jefferson County Courthouse
    ‪17 min walk‬
  • Harpers Ferry National Historical Park
    ‪11 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪53 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Smoking

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Smoking

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Smoking

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury 2 Queen, Trackside View

1 bedroom, in-room safe, desk, blackout drapes

Luxury 2 Queen, Trackside View

9.4 out of 10
Exceptional
(3 reviews)
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury King, Trackside View

1 bedroom, in-room safe, desk, blackout drapes

Luxury King, Trackside View

8.6 out of 10
Excellent
(12 reviews)
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(30 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Inn at Charles Town - Hollywood Casino

3-star Charles Town hotel close to Hollywood Casino at Charles Town Races
Along with 4 restaurants, this hotel has a casino and 4 bars/lounges. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Inn at Charles Town - Hollywood Casino offers 153 air-conditioned accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies.

Bathrooms include showers and hair dryers. This Charles Town hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center. This business-friendly hotel also offers a casino, a fitness center, and a vending machine. Complimentary uncovered self parking is available on site.

The Inn at Charles Town - Hollywood Casino has designated areas for smoking.

Guests are offered a complimentary continental breakfast each morning.
The Inn at Charles Town - Hollywood Casino has 4 restaurants on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 1,300 slot machines
  • 74 gaming tables
  • Casino (184,000 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Gym
  • Sportsbook
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 10.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

The Inn at Charles Town
The Inn at Charles Town - Hollywood Casino Hotel
The Inn at Charles Town - Hollywood Casino Charles Town
The Inn at Charles Town - Hollywood Casino Hotel Charles Town

The Inn at Charles Town - Hollywood Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 280 out of 484 reviews
Rating 8 - Good. 105 out of 484 reviews
Rating 6 - Okay. 49 out of 484 reviews
Rating 4 - Poor. 30 out of 484 reviews
Rating 2 - Terrible. 20 out of 484 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Margaret

Traveled with group
Liked: Cleanliness, property conditions & facilities

Would not return!

First off, we had to wait past 4 pm for our second room we reserved months ago. Then both the fitted sheet and the duvet cover were stained. Stained linens should be retired. The complimentary breakfast was subpar. Worst hotel breakfast I’ve EVER had! My one and only compliment… Our rooms overlooked the horse track and we watched the horses be exercised when we woke up! That was great!
Stayed 1 night in May 2025

4/10 Poor

john

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude check in, no eating, drinking on property
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Zelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was broken down, needs to be replaced. Still slept ok.
Stayed 1 night in May 2025

2/10 Terrible

Carlton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was the worst I have ever had at a hotel that I paid this much money for. Would not recommend it to anyone!
Stayed 1 night in May 2025

8/10 Good

Darla

Stayed 1 night in May 2025

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Devin

Traveled with partner
Liked: Amenities
I could not comment on breakfast since we didnt eat. Great stay and was very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

TIFFANY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was welcoming upon my entry
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

4/10 Poor

susan

Dated, uncomfortable mattress
Stayed 1 night in Apr 2025

8/10 Good

Tonya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel smelled pleasant upon entry. Room was pleasant floors could’ve been vacuumed better. Love the shuttle service. Morning staff and night staff were AWESOME! Evening shift staff seemed ok just rushed guests checking and provided no information about shuttles breakfast etc overall would stay again if price was right. But there are cheaper options in the circle providing same services.
Stayed 1 night in Apr 2025

10/10 Excellent

latanja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No microwaves in rooms... Big inconvenience
Stayed 2 nights in Mar 2025

8/10 Good

MICHAEL

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The hotel staff was very accommodating to all our needs..the place was very clean..the staff very friendly..and I liked that they offered shuttle service back and forth from the casino..
Stayed 1 night in Mar 2025

6/10 Okay

Mark

Liked: Staff & service

An okay stay

Overall ok facility, overwhelming commercial glue or other smell pervasive. Water temperature is tepid, don’t put garbage bags in cans and Direct Tv spotty. Staff was absolutely wonderful! Mostly filled with construction workers as guests. Price was very reasonable
Stayed 1 night in Mar 2025

10/10 Excellent

robert

Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend get-a-way

Snuck away for a girls weekend. Saw Dean Z perform at Charlestown Casino & it was awesome! 3rd time here to see him. The room was great! Clean & comfortable. The only thing was the bathroom did nothave an exhaust fan & the room was very dry. Other than that it was great!
Stayed 1 night in Feb 2025

10/10 Excellent

Dorothea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
it was great loved it
Stayed 1 night in Feb 2025

6/10 Okay

William

Stayed 2 nights in Jan 2025

10/10 Excellent

KRISTY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Pamela, White Sulpher Springs

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Stayed 1 night in Jan 2025