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The Inn at Charles Town

3.0 star property

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Photo gallery for The Inn at Charles Town

Exterior
Business center
View from room
In-room safe, desk, blackout drapes, iron/ironing board
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

Map
100 Hollywood Dr, Charles Town, WV, 25414
  • Charles Town Library
    ‪16 min walk‬
  • Jefferson County Courthouse
    ‪17 min walk‬
  • Old Opera House
    ‪19 min walk‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪45 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury 2 Queen, Trackside View

In-room safe, desk, blackout drapes, iron/ironing board

Luxury 2 Queen, Trackside View

  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury King, Trackside View

In-room safe, desk, blackout drapes, iron/ironing board

Luxury King, Trackside View

  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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Rooftop terrace

Holiday Inn Express Charles Town by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1000)
The price is $109
per night
$123 total
includes taxes & fees
Mar 8 - Mar 9
Holiday Inn Express Charles Town by IHG

About this property

The Inn at Charles Town

3-star Charles Town hotel close to Hollywood Casino at Charles Town Races
Along with 4 restaurants, this hotel has a casino and 4 bars/lounges. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Inn at Charles Town offers 153 air-conditioned accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies.

Bathrooms include showers and hair dryers. This Charles Town hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center. This business-friendly hotel also offers a casino, a fitness center, and a vending machine. Complimentary uncovered self parking is available on site.

The Inn at Charles Town has designated areas for smoking.

Guests are offered a complimentary continental breakfast each morning.
The Inn at Charles Town has 4 restaurants on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 1,300 slot machines
  • 74 gaming tables
  • Casino (184,000 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Gym
  • Sportsbook
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 10.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

The Inn at Charles Town Hotel
The Inn at Charles Town Charles Town
The Inn at Charles Town Hotel Charles Town

The Inn at Charles Town Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 252 out of 438 reviews
Rating 8 - Good. 96 out of 438 reviews
Rating 6 - Okay. 44 out of 438 reviews
Rating 4 - Poor. 28 out of 438 reviews
Rating 2 - Terrible. 18 out of 438 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made this experience fantastic! They were so nice!
Stayed 3 nights in Nov 2024

10/10 Excellent

Roberta

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel!!!
Stayed 1 night in Nov 2024

2/10 Terrible

Eileen

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We got there and they said our room wasn't ready....guy was being super weird about it and not very nice..then when we got in the room there was a cigarette still lit in the ashtray and food all over the table and the bed look freshly "used"..we spent 30 min trying to clean it...it was really gross .and the guy at the desk could care less and was rude
Stayed 1 night in Nov 2024

6/10 Okay

Angela

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Adequate accommodations. However, there were missing cups and stirrers for the coffee in the room. When I called for them, was advised that I had to come down to the front desk for them. Must be short of staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. I would definitely stay here again!
Stayed 2 nights in Nov 2024

10/10 Excellent

willard

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent - especially the bed.
Stayed 2 nights in Nov 2024

10/10 Excellent

albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Stayed 3 nights in Oct 2024

8/10 Good

Noreen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Patricia

Traveled with partner
Was charged by Expedia and the hotel at check in. Hotel says not paid by expedia. Who and when will I get a refund on funds from my bank account.
Stayed 3 nights in Oct 2024

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Could have been better
Check in wasn't all that good. Check in at 3, the first clerk said rooms are not ready til 4. I understand that. Went back at 3:50 ask 2 clerk was rooms ready. She ask for ID and then she put my ID and keys in my face. That didn;t go well at all. She didn't tell me about breakfast, the hours,where it was located. She said nothing except make a right and the room is down there. Check out wasn't any better. I have stayed here many times and always had grat service til now. Don't like dealing with the public get a different job
Stayed 1 night in Oct 2024

8/10 Good

Jamie

Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen M

Dry towels are a must!
The room was clean but no cleaning or fresh towels until you check out. We had to ask for clean towels at the front desk. You don’t have to clean my room every night but please leave fresh towels!! Breakfast was strictly continental.
Stayed 2 nights in Oct 2024

8/10 Good

Mary Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine, clean rooms
Stayed 1 night in Oct 2024

6/10 Okay

Sharon

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I was not happy when got there at 330 There was at least 20 people there trying to check in the lady at desk said check in was 400 everyone could check in then. The next day people were allowed to check in at 200. The water in shower was so bad that you had to stand under shower head to get wet. I'll stay somewhere else next time.
Stayed 2 nights in Oct 2024

10/10 Excellent

Siriluk

Stayed 2 nights in Sep 2024

10/10 Excellent

maureen

Liked: Amenities
Clean and convenient.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are so nice, accommodating and always smiling. We really enjoyed our stay.
Stayed 1 night in Sep 2024

8/10 Good

VINCENT

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean quiet and nice
Stayed 1 night in Sep 2024

10/10 Excellent

Harold

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Beds I have ever encountered in a Hotel Stay.....5 Stars.....My only complaint?.....The Continental Breakfast could have included either Sausage or Bacon (and maybe potatoes) with the Boiled Eggs.....Kick that Breakfast up a notch and this is a Destination Location!
Stayed 1 night in Sep 2024

6/10 Okay

nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is average. Shuttle is great
Stayed 1 night in Sep 2024