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Candlewood Suites I-26 at Northwoods Mall, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites I-26 at Northwoods Mall, an IHG Hotel

Exterior
Point of interest
Property amenity
Point of interest
Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
2177 Northwoods Blvd, North Charleston, SC, 29406-4005
  • Northwoods Mall
    3 min walk
  • Hooters
    1 min walk
  • Charleston Station
    14 min drive
  • Charleston, SC (CHS-Charleston Intl.)
    16 min drive

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Accessible Tub)

  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Accessible Tub)

  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 Queen Bed, Accessible (Roll-In Shower)

  • 419 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

  • 419 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Accessible Tub)

  • 474 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Studio Suite, 1 Queen Bed

  • 419 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

  • 475 sq ft
  • Sleeps 4
  • 1 Queen Bed

Studio Suite

  • 419 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Studio Suite, 2 Double Beds

  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Candlewood Suites I-26 at Northwoods Mall, an IHG Hotel

North Charleston hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has a business center and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and barbecue grills. Weekly housekeeping is available.
Candlewood Suites I-26 at Northwoods Mall, an IHG Hotel offers 125 accommodations with DVD players and safes. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This North Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Onsite self parking is complimentary. A total renovation of this property was completed in November 2021.

Candlewood Suites I-26 at Northwoods Mall, an IHG Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per stay
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites I-26 Northwoods Mall
Candlewood Suites I-26 Northwoods Mall Hotel
Candlewood Suites I-26 Northwoods Mall Hotel North Charleston
Candlewood Suites I-26 Northwoods Mall North Charleston
Candlewood Suites I 26 at Northwoods Mall
Candlewood Suites I26 woods M
Candlewood Suites I 26 at Northwoods Mall
Candlewood Suites I 26 at Northwoods Mall an IHG Hotel
"Candlewood Suites I 26 at Northwoods Mall an IHG Hotel"
Candlewood Suites I-26 at Northwoods Mall, an IHG Hotel Hotel

Candlewood Suites I-26 at Northwoods Mall, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 218 out of 523 reviews" "
Rating 8 - Good. 132 out of 523 reviews" "
Rating 6 - Okay. 78 out of 523 reviews" "
Rating 4 - Poor. 50 out of 523 reviews" "
Rating 2 - Terrible. 45 out of 523 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

CARSON

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Sep 2024

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay was quite , clean and friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Has to be one of our worst stays
Our room had a weird smell, it was dated and it wasn’t very clean. I had to purchase room spray from Burlingtons next door. There were roaches, hallways didn’t feel really safe, dark & dirty, outside smells of weed on multiple days. Day 3 there was a fire in one of the rooms. Overall we felt dirty and unsafe, my family unfortunately had to stay bc we didn’t have additional funds to purchase another location while waiting for $1000 refund. We were shocked to find out that we had to pay $50 a night ($350) for our 2lb ESA . I do think that they ended up refunding a portion of the date of the fire craze , we had to quickly evacuate, my poor children were so shaken up. Also, there weren’t extra linens available, our 4yr old had an accident and we needed to change out bedding. There are apparently only enough in the hotel for each room to have the one set per bed… We ended up purchasing our own at Burlington and washing the hotel’s set on our own. The bathroom shower curtain was dirty, kitchen floor had visible crumbs, dusty shelves in bathroom, no new toiletries at check in. A random crying kid came into our room that was left by a parent , we had to escort the 2-5yr old to the front desk . My family is waiting for our home to be finished and have stayed in multiple hotels in the last 30days, unfortunately We would not recommend or stay here again.
Stayed 7 nights in Jul 2024

10/10 Excellent

Leroy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful the service was great
Stayed 2 nights in Jul 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice, my room was cleaned by Jennifer upon arrival and she did a fantastic job. The rooms were spacious and roomy it was very comfortable. I would stay there again.
Stayed 8 nights in Jul 2024

10/10 Excellent

Pennyleila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

8/10 Good

Anna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen in handicap room. Handicap room on third floor ? Kinda weird. Elevator, but what if need to get out fast, cant do stairs fast.
Stayed 7 nights in Jun 2024

8/10 Good

Phillip

Traveled with family
I felt safe and secure. The room was clean, the bed was comfortable and the staff was extremely friendly.
Stayed 1 night in Jun 2024

8/10 Good

Tyquavis

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

Anya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

6/10 Okay

Ryan

Stayed 12 nights in May 2024

6/10 Okay

Michael

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
*Desk clerk seemed inexperienced. *Had to go to the desk to fix my key to room 3 out of 4 days. *Room was great except for ring in toilet. *A ton of stores but area looks on the decline.
Stayed 4 nights in May 2024

4/10 Poor

William

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was fair Room needed to be cleaned better. Was charged for a king room and given a queen room
Stayed 2 nights in May 2024

10/10 Excellent

Daniel

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Staff was great, nice place for an extended stay.
Stayed 7 nights in Apr 2024

4/10 Poor

Michael

Business traveler
Liked: Cleanliness
When I arrived at 10:15 pm I had to wait 10-15 minutes for the front desk to make sure the room was ready. Aren’t rooms readied after checkouts? Once I got to the room, there was no tv remote. The phone didn’t work, so I had to go downstairs to tell them. When I came back upstairs, I washed my face, but there were no towels. I had to go back downstairs again. I was given towels and once washed and in bed the refrigerator kept making periodic rumbling noise like it was making ice. I had already turned the icemaking switch off earlier, but I kept getting awakened by the unpredictable and unsettling noise. Thank God I had earplugs.
Stayed 2 nights in May 2024

6/10 Okay

Kayode

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very disappointing to my husband and I. We checked in, got to our room and no body wash and the microwave was damaged inside, so i was afriad to use it. I tried calling the front desk and the phone didnt work. My husband had to go to the front desk so that we could get some body wash. Then the bill we received was different from the charges on the credit card, so in the morning we had to ask why the difference in amounts. The lady Tiffany was very helpful in explaining the difference in charges. I even showed her pictures of the microwave.We then told her about the issues with our room and she said she was going to give us a discount. However, we have not received a discount and I will be contacting a manager. When leaving the hotel a different lady was at the desk and another customer was complaining about issues she was having with the service. The lady was eating yogurt and never put her food down to fully acknowledged the customer. I felt that was very rude and she could have atleast put her food to the side for a minute and address the situation. I will not be staying at this hotel again. I don't recommend this hotel. A suggestion is better management, and training so that customers will have a good stay whether its one night or one week.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for an extended period of time.
Stayed 7 nights in Apr 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a long stay, here on a extended business trip.
Stayed 7 nights in Apr 2024

6/10 Okay

ALLEN

Liked: Staff & service
Disliked: Property conditions & facilities
Liked the people and no bugs. Didn't like phone not working,alarm clock not working, ice maker not working and not enough coffee for in the room.
Stayed 7 nights in Apr 2024

10/10 Excellent

Baby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, and awesome emmentities.
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, only thing bad was fire alarm went off twice at 1030 at night when had to be up at 3am, other than that was great will stay again.
Stayed 7 nights in Apr 2024

10/10 Excellent

Catherine

Stayed 7 nights in Apr 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, staff is great, got a little load in the halls and outside at times but overall my stay was good and I most likely will be back because the price was good.
Stayed 7 nights in Mar 2024