Charleston Marriott Town Center

3.5 star property

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Bar (on property)
Bar (on property)
Bar (on property)
Exterior
Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
200 Lee St E, Charleston, WV, 25301
  • Charleston Coliseum & Convention Center
    ‪1 min walk‬
  • Charleston Town Center
    ‪6 min walk‬
  • Haddad Riverfront Park
    ‪9 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪7 min drive‬

Room options

Deluxe Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Hearing Accessible)

  • 264 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

  • 264 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 264 sq ft
  • Sleeps 4
  • 2 Double Beds

Concierge Room, Room, 1 King Bed

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Charleston Marriott Town Center

Charleston hotel steps from Charleston Coliseum & Convention Center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. An airport shuttle is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Change of towels is available on request.
Charleston Marriott Town Center offers 352 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Charleston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a 24-hour business center and 16 meeting rooms.

Event facilities measuring 700 square feet (65 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available on request). Parking is available onsite for a surcharge.

Charleston Marriott Town Center is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7 AM and 11 AM.
Brick Salt Bar+Kitchen - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Self parking on site (USD 15 per day)
  • Extended parking on site (USD 15 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 to 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Brick Salt Bar+Kitchen

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff

Business services

  • 16 meeting rooms
  • 24-hour business center
  • 700 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1982
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle service from 6 AM-11 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 to 18.95 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 15.00 per day
  • Extended parking fee: USD 15.00 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charleston Town Center Marriott
Marriott Charleston Town Center
Marriott Hotel Charleston Town Center
Charleston Marriott Town Center Hotel
Marriott Charleston Town Hotel Charleston
Charleston Marriott Town Center Hotel
Marriott Town Center Hotel
Charleston Marriott Town Center
Marriott Town Center
Charleston Marriott Town Center Charleston
Charleston Marriott Town Center Hotel Charleston

Charleston Marriott Town Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 478 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

John

Stayed 1 night in Nov 2024

6/10 Okay

Nicholas

Didn’t have smart TV in the room
Stayed 1 night in Nov 2024

4/10 Poor

Dan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is in need of a refresh. The rooms look ok, beds are worn, and the general condition of the facility is poor. The day staff was friendly but the evening staff - not really.
Stayed 1 night in Nov 2024

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay here ! Very nice and close to everything in Charleston ! We’ll come back !
Stayed 2 nights in Nov 2024

4/10 Poor

Hobart, Bridgeport

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel seems very rundown. I have spent about ten trips with other chains most of which supposedly lower grade. They were all much nicer than this hotel. Bed was worn and saggy. Pillows were horrible. Dirt and stains on room walls. Hair in bathrooms and in bed. Carpet in halls was wrong, dirty, and humped. Overall looked worn. Parking was charged but not controlled. So during a concert the garage was full of freeloaders with no space available. Outside looked like potential construction, but I think barriers have been there and nothing done for a while. A shame what was a solid hotel is now a no-go. No person in our conference will stay there again they said.
Stayed 3 nights in Oct 2024

8/10 Good

Daniel

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Not as fancy as the pics seem
I stayed here because of the location.I attended a concert at the coliseum next door. Besides that and how comfortable the ned n pillows were? The hotel was plain.Advertisement claims rooftop bar- never saw one and then on friday night the bar they did have closed as the concert was ending. At 1045. Staff was not ride but they wasnr friendly as should be. My room was on top 16th floor and had balcony with sliding doors but they had the balconys to where the slding door was not able to open but like 4 inches .hotel is aging and is suppose to be top notch simce its a marriot .it was clean but it could use air freshners or aomething smelly good.
Stayed 1 night in Nov 2024

8/10 Good

Joseph

Stayed 3 nights in Oct 2024

6/10 Okay

Carrie

Traveled with family
Disliked: Staff & service, property conditions & facilities
Not worth the price. Just say no to this Marriott.
Extremely close to the Charleston Coliseum. Carpet on 4th floor is a trip/fall hazard due to area that appear loose. Shower got warm but not hot enough to use. Low level noise from light bulbs created a sensory issue for daughter. Paid $16 per person for the breakfast buffet was a under whelming with wet scrambled eggs and extremley limited selection of cheap conental breakfast foods. Check in/out employees were short and dismissive. On check out I was not asked about my stay and had to request my receipt twice to have it printed. However, the service in the dining area was exceptional! Room was very clean and comfortable. Bottom line, I will not stay here again. I will be staying one street over where parking and large beffett breakfast are free, more convenient, and exceptional service at the Holiday Inn.
Stayed 1 night in Nov 2024

8/10 Good

David, Shinnston

Traveled with family
Liked: Staff & service, property conditions & facilities
Construction in the parking garage (which I payed $15 a day for). The room was dated and our room was not clean. Especially the bathroom.
Stayed 1 night in Nov 2024

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Directly across the street from the Convention Center!
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jon

Traveled with family
Disliked: Staff & service, property conditions & facilities
It’s not the Marriott of old.
Stayed 1 night in Oct 2024

4/10 Poor

Jeffry

Disliked: Property conditions & facilities
No one offered to take luggage to room. Staff gave conflicting information about room service. Tv had huge discoloration where someone grabbed the screen previously. Remote confusing and no instructions on use. Channel guide out of date. No menu in room. No minibar. No advance movies. Shuttle drivers Wes and Pascal were outstanding.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough, on the old side, air vent in room was noisy and could have been cleaner
Stayed 1 night in Oct 2024

10/10 Excellent

Marylou, Centerville

Stayed 1 night in Jul 2024

6/10 Okay

Tyler

Business traveler
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

YONG

Stayed 2 nights in Sep 2024

10/10 Excellent

Beth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Stephanie

Traveled with family and small children, Business traveler, Traveled with family
Liked: Staff & service
The linens were not properly cleaned and smelled of mildew. There was no fridge nor microwave in the room as would have been expected at this price and type of hotel. But the staff were friendly!
Stayed 1 night in Sep 2024

8/10 Good

Susan

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Overnight stay: Room clean and comfortable. Convenient location!
Stayed 1 night in Aug 2024

6/10 Okay

JIM

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024