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Charleston Tower Hotel

2.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Air conditioning
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
1000 Washington St E, Charleston, WV, 25301
  • Clay Center for the Arts and Sciences
    3 min walk
  • GoMart Ballpark
    7 min walk
  • CAMC General Hospital
    8 min walk
  • Charleston, WV (CRW-Yeager)
    7 min drive

Room options

Similar properties

Exterior

Quality Inn & Suites

Breakfast included
Parking included
Free WiFi
Air conditioning
3.3 out of 5, (890)
The price is $84
per night
$95 total
includes taxes & fees
Jan 20 - Jan 21
Quality Inn & Suites

About this property

Charleston Tower Hotel

Charleston hotel steps from Clay Center for the Arts and Sciences
Along with a fitness center, this smoke-free hotel has a seasonal outdoor pool and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a front-desk safe, and a banquet hall are onsite.
Charleston Tower Hotel offers 136 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Charleston Tower Hotel features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, a front-desk safe, and an elevator. Onsite self parking is complimentary.

Charleston Tower Hotel is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay (for stays between 31 December - 01 January)

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Capitol Charleston
Charleston Capitol
Charleston Capitol Hotel
Best Western Charleston
Charleston Capitol Hotel
Charleston Tower Hotel Hotel
Ramada by Wyndham Charleston
Charleston Tower Hotel Charleston
Charleston Tower Hotel Hotel Charleston

Charleston Tower Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 206 out of 967 reviews" "
Rating 8 - Good. 252 out of 967 reviews" "
Rating 6 - Okay. 189 out of 967 reviews" "
Rating 4 - Poor. 168 out of 967 reviews" "
Rating 2 - Terrible. 152 out of 967 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything was excellent except the parking lot which had dead trees, weeds in walkways and uncut grass. For very little money, you make a much better first impression.
Stayed 1 night in Sep 2024

10/10 Excellent

Chang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Teresa

Traveled with family
Liked: Staff & service
Outside area a little questionable especially at night but safe. Only 1 working elevator due to construction. Room nice and comfortable while traveling with 16 yr old. Breakfast bar good.
Stayed 1 night in Jul 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was not properly functioning and clean
Stayed 1 night in Aug 2024

4/10 Poor

pauline

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Go stay somewhere else.
If you are looking to stay in downtown Charleston, just pay the extra $50 to stay in a nicer hotel. While the staff was incredibly helpful and friendly, the sheets and towels were bright and clean, the actually infrastructure of the hotel is less than desirable. The pool is incredibly small and there was only one working elevator when I was there and it felt like it was going to break at any moment. Cheers to the staff who make it work, but Best Western really needs to invest in the inside of the hotels.
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Stayed 1 night in Jul 2024

10/10 Excellent

Cedric

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So totally swag
Stayed 1 night in Jul 2024

6/10 Okay

Dustin

Traveled with family and small children, Traveled with partner
Disliked: Property conditions & facilities
Broken down elevators… if they were renovating, the did a poor job of making it known… poorly constructed and or in need of repairs all over
Stayed 1 night in Jul 2024

8/10 Good

Tod

Traveled with family
Liked: Cleanliness, staff & service, room comfort
A quick overnight stop
A very good room as far as space and comfort. Service was excellent and the breakfast was good but typical. Elevators look a bit run down including one that was out of order
Stayed 1 night in Jul 2024

8/10 Good

Lawrence

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It’s an older hotel, but the rooms are comfortable and the staff was helpful.
Stayed 1 night in Jul 2024

2/10 Terrible

Jamicka

Stayed 1 night in Jul 2024

8/10 Good

Patricia, pasadena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot breakfast was a plus. Our room and the loby was clean.They had plenty of free parking. Not so good they only had one working elevator.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jerry

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Perry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Lady working the front desk was great and very helpful. The only negative I have would be the elevators need repaired. Only one elevator was operational and it was overworked.
Stayed 1 night in Jul 2024

8/10 Good

Cassandra

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Laura L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Matthew

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room flooded, they transferred us to 2 different flooded rooms, than a bug infested room and then another bug infested room. The next day our room key wouldn't work and they wouldn't let us in our room... because they said "it wasn't our room." Worst hotel experience I've ever had.
Stayed 2 nights in Jun 2024

6/10 Okay

Ulf

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

4/10 Poor

Charlene

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had baby ants all over my bedroom, weren’t any other rooms to move us too and they wanted to spray the room even though we still had to stay in the room. Only 1 ice machine for all 9 floors.
Stayed 4 nights in Jun 2024

2/10 Terrible

Katie

Stayed 1 night in Jun 2024

6/10 Okay

Susie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only 1 of 3 elevators worked. Run down lobby, parking, entrance. Public areas shabby, need paint and repair. The rooms were fine - perhaps they’ve been updated. The rest of the property needs maintenance attention.
Stayed 1 night in Jun 2024

4/10 Poor

Penny

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean but hotel itself needs major upgrades. Only 1 working elevator. Staff was courteous and pleasant.
Stayed 1 night in Jun 2024

6/10 Okay

Alfred

Liked: Room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kelly

Stayed 1 night in Jun 2024