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Country Inn & Suites by Radisson, Charleston South, WV

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Charleston South, WV

Exterior
Lobby
Indoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
105 Alex Ln, Charleston, WV, 25304
  • University of Charleston
    ‪6 min drive‬
  • West Virginia State Capitol Building
    ‪6 min drive‬
  • Charleston Coliseum & Convention Center
    ‪9 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, Charleston South, WV

3-star Charleston hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Country Inn & Suites by Radisson, Charleston South, WV offers 64 accommodations with coffee/tea makers and hair dryers. 46-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Country Inn & Suites by Radisson, Charleston South, WV features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1163 square feet (108 square meters) include conference space. This business-friendly hotel also offers a library, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Country Inn & Suites by Radisson, Charleston South, WV is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,163 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 8:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Country Carlson Charleston-South
Country Inn Carlson Charleston-South
Country Inn Suites by Radisson Charleston South WV
Country Inn & Suites by Radisson, Charleston South, WV Hotel

Country Inn & Suites by Radisson, Charleston South, WV Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 359 out of 1003 reviews
Rating 8 - Good. 260 out of 1003 reviews
Rating 6 - Okay. 163 out of 1003 reviews
Rating 4 - Poor. 128 out of 1003 reviews
Rating 2 - Terrible. 93 out of 1003 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Sriram

Can be maintained well.
Stayed 1 night in Dec 2024

4/10 Poor

Jim

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The room door was broken. The room hadn't been cleaned or made up. The agent at the desk did not seem to be able to deal with any process outside of a simple straight forward check-in. The next room she went to check for us herself and it was occupied. Meanwhile the line at the desk grew with people whose keys didnt work and another check in whose room wasnt made up. Then our room we finally got into (the third) was set at 59 degrees and it was a cold winter night - we were looking forward to warmth. We travel this route monthly and usually stay at Country Inn & Suites but this discourages us from future stays.
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
I rarely give a hotel such a low rating, I try to find the silver lining in everything. However, this Country Inn is in extremely poor condition. The best way I can describe it is to imagine a roadside motel that has been abandoned for about 6 months. That's really exactly what it feel like. To be frank I'm stunned by the number of 10/10 ratings. I've stayed in a lot of hotels in my life and this one is one of the worst. I don't fault the staff who were busy but fine to interact with. The whole entire hotel is desperately in need of a floor to ceiling remodel. I can't even pick one thing as the worst thing. I guess maybe the drains that don't drain? Or maybe the tiles that are falling off? Or the mattress that was positively coated with stains? Take you pick, there are more. Gross carpet, smells that are competing to see which can be most offensive. Etc. It's pretty bad.
Stayed 1 night in Nov 2024

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Colleen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was dirty. There were no more 2 queen rooms so had to switch to a king with couch.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great The parking lot and access road were in poor shape
Stayed 1 night in Dec 2024

6/10 Okay

Wendy

Traveled with family
Liked: Cleanliness, room comfort
Okay for an overnight
Susan was amazing at the front desk BUT she def needed help - Friday night, day after thxgiving, snow. We were third in line to check in but took 25 min in the chilly lobby (by the main door). Breakfast was really not okay this time - hot food was not hot; microwave worked only 1 second at a time no matter what setting; styrofoam plates; flimsy plastic ware that broke when trying to get it out of the individual packaging.
Stayed 1 night in Nov 2024

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Room
Stayed 1 night in Nov 2024

6/10 Okay

Larissa

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness
I checked in here as a last resort when my previous booking had bedbugs. The hotel staff was incredibly kind and accommodating. However, my room was a fair bit dusty and had cob webs. The bed was clean as was the bathroom. It was decent for the evening. Breakfast was lacking and they had a lot of cereal but no milk. I wish they would enforce a shoe rule in the dining area. Several guests were barefoot in the lobby and dining area, making for a gross breakfast experience.
Stayed 1 night in Nov 2024

6/10 Okay

Joy

Business traveler
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

2/10 Terrible

Cynthia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches!!!!
Roaches!!! Getting ready for bed.....look up and roaches came out of the headboard! We immediately packed our bags and left. The entire place is dirty and in disrepair. Cracked walls, dirty torn drapes, even the lamp finish was worn off from people turning it on. I have pictures of the roaches and curtains, lamp, and roaches, but the app wont let.me upload.
Stayed 1 night in Nov 2024

10/10 Excellent

Stewart

Stayed 1 night in Oct 2024

10/10 Excellent

keith

Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Okay for an overnight.
Susan offered a lovely welcome at check in. She made our process smooth, efficient, & pleasant. Overall good repair & well maintained. Good gravy at breakfast. Loud location - highway, trucks, people, Beds were unfriendly to aging backs. Bathroom cleanliness could’ve used more care.
Stayed 1 night in Nov 2024

8/10 Good

Lori, Durham

Traveled with pets
Liked: Staff & service, property conditions & facilities
Happy to locate a pet friendly hotel on my travels. Front desk staff were friendly and helpful. Good breakfast choices though had some technical issues during my stay. All in all, decent option for my quick stay
Stayed 1 night in Nov 2024

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will Stay there again on my return trip
Stayed 1 night in Nov 2024

8/10 Good

Wendy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Jaclyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
We have stayed here a little over 2 years ago and everything then was wonderful. This time horrible. Hot tub is no longer available even though it states it is available. Permanently closed. Pool is suppose to be heated not the case. It was so cold grandkids would not get in. Sink and tub wouldn't drain. No shampoo or anything in the shower but containers there. Ironing board broken, iron leaked water. Mind you these are clothing for wedding. Breakfast so cold you had to microwave it. Nothing in the cooler like yogurt fruit very disappointing. We stayed 2 nights. We were told after talking to front desk the first night maintenence would come fix the non draining sink and tub.Nobody came. I could say more.
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Susan, Sandusky

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Employee was FaceTiming someone and chatting with her while checking us in so check in was slow. I chose this hotel chain because other stays I have always found hotel and room very clean and comfortable. Bathroom wasn’t clean. Sick and counter were obviously not cleaned from previous guest. A used bar of soap was stuck to tub so the tub/shower hadn’t been cleaned. Duvet cover on bed had dirty stains. Was really gross. We used blankets we had in our car because we didn’t trust if we asked for clean blankets that we would get clean laundered ones. We reserved for 3 people but there was no bedding for the pull out sofa bed. We shouldn’t have to go to the front desk and get bedding. It did appear to be clean. Breakfast was good. I will think long and hard before I stay in another Country Inn again especially for the rate I was charged for a dirty room.
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Stayed 1 night in Oct 2024

6/10 Okay

Robert

Liked: Staff & service
Area around hotel was very poorly maintained.
Stayed 1 night in Oct 2024