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Country Inn & Suites by Radisson, Charleston South, WV

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Charleston South, WV

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Lobby sitting area
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
105 Alex Ln, Charleston, WV, 25304
  • University of Charleston
    ‪6 min drive‬
  • West Virginia State Capitol Building
    ‪6 min drive‬
  • Charleston Coliseum & Convention Center
    ‪9 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, Charleston South, WV

3-star Charleston hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Country Inn & Suites by Radisson, Charleston South, WV offers 64 accommodations with coffee/tea makers and hair dryers. 46-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Country Inn & Suites by Radisson, Charleston South, WV features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1163 square feet (108 square meters) include conference space. This business-friendly hotel also offers a library, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Country Inn & Suites by Radisson, Charleston South, WV is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,163 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 8:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Country Carlson Charleston-South
Country Inn Carlson Charleston-South
Country Inn Suites by Radisson Charleston South WV
Country Inn & Suites by Radisson, Charleston South, WV Hotel

Country Inn & Suites by Radisson, Charleston South, WV Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 431 out of 1136 reviews
Rating 8 - Good. 297 out of 1136 reviews
Rating 6 - Okay. 177 out of 1136 reviews
Rating 4 - Poor. 135 out of 1136 reviews
Rating 2 - Terrible. 96 out of 1136 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed, delicious breakfast with eggs, biscuits and gravy and waffles! Great stay!
Stayed 1 night in Dec 2024

4/10 Poor

Angeleigh

Traveled with pets, Traveled with family
I wasn’t pleased with my stay. It was just ok. The bed was uncomfortable. The walls were dirty. The toilet clogged. It sounded like an elephant was walking above us. The breakfast was limited. I had to wait 10 minutes to check in. The hall was always wet from people tracking pool water. Positives: staff was friendly, plenty of outlets.
Stayed 1 night in Dec 2024

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
We chose this property last minute based on traveling with our pets. Which they were very accommodating. Upon check in we met Susan, who was absolutely amazing. Even though there was a clear breakdown in communication between the housekeeping staff and the front desk! After walking into our 1st room it was clearly not turned over. So Susan quickly got us the next room on the list when we walked into this room it also was not cleaned! Went to the front desk to find that multiple others were having the same issues with their rooms. Susan offered to cleaned the room for us, however, my wife and I opted to collect new bedding, towels, disinfectant, soaps, and other cleaning supplies and we cleaned the room ourselves. Outside of making a good choice on your front desk attendant, the hotel is obviously mismanaged! Had it not been a long day of travel, Susan’s amazing ability to handle an obviously overwhelming situation, and having to find a place that accepted our three mini dachshunds, we would have left after the first room no questions asked!!
Stayed 1 night in Dec 2024

6/10 Okay

Cindy

Traveled with family
Liked: Staff & service, amenities
I booked a two queen bed room. It wasn’t ready and we checked in at 6:00 PM. We took the king pull out couch option. The pull out bed was super uncomfortable! There were no extra pillows or blankets in the room. It was noisy, we could hear people talking in the hallway. It was in a sketchy.
Stayed 2 nights in Dec 2024

6/10 Okay

Carol

Traveled with partner
Liked: Property conditions & facilities
Our room smelled like someone had been smoking in it. The hall floors never looked like they were vacuumed. You must need a new vacuum for the girls to use.
Stayed 2 nights in Dec 2024

2/10 Terrible

Andre

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good value
Room was filthy, clearly was not cleaned.. garbage was full , there was food on the floor, their was cigarette ash on sink and night stand ( this was a non smoking room, and it stank of smoke) . There was no shower curtain in the room. There was finger nail clippings all over the rug.. food in the morning was cold, mostly empty and the worker was rude when asked if he was going to tend the food issues he was too busy playing on their cell phone
Stayed 1 night in Dec 2024

6/10 Okay

Diane

Did not like the location. Did not feel safe. Staff unprofessional
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Traveled with pets, Traveled with family
Disliked: Property conditions & facilities
N/A
Stayed 1 night in Dec 2024

8/10 Good

Bobby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Karen

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Not the cleanest of hotels, that’s for sure. The bathroom floor was sticky. And breakfast was not ready until about 45 minutes after it was supposed to start.
Stayed 1 night in Dec 2024

4/10 Poor

Julie

Disliked: Cleanliness
Not clean
Had requested a top floor room because i am a light sleeper, Given a middle floor room stating that there weren't any cleaned rooms. Our room was not cleaned properly nightstand, desk and credenza were dirty, sticky with dried food on them. Microwave was dirty inside. Carpets was not vacuumed. Bathroom had long black haiirs on the floor. Someone's bar soap was on the tub. The elevator floor was dirty. No cookies.. the bed was comfortable. Choice hotels had contacted me after we checked in. They asked if we needed anything. I told then the issues. They apologized and said a front desk agent would be contacting us. Nobody came or called to the room. .
Stayed 1 night in Dec 2024

2/10 Terrible

mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience of my life.
Awful. 1st room given the door was unlocked and the room unclean, beds stripped. 2nd room the beds looked like someone had just left, both beds unmade. 3rd room at least appeared clean but the temperature was sweltering and couldn’t be regulated. Ended up just leaving. No offer of a refund or credit (yes, it was booked as non-refundable, but this should have still been refunded. The whole place is run down.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Ok hotel
The clerk told us right off the bat, took them awhile to find a clean room that was available, they did have a heated pool and it was quiet, staff was also friendly but breakfast was scarce, they ran out of plates, utensils and most of the food. Also, poor lighting out front
Stayed 1 night in Dec 2024

4/10 Poor

Julie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I’ve stayed at many Country Inn and Suites and had good experiences, but this hotel is not well-maintained. The floors and common areas are dirty. Our room only had one hanger, and the employee at the front desk could only find me one more. The breakfast area was out of bowls for the entirety of our 3 night stay. People were improvising and having cereal in coffee cups. We asked for more batteries for our tv remote, and they didn’t have any. (It ended up not being the batteries. I had to reprogram the remote to work with the tv.) The tv would turn on in the middle of the night. The only way to get it to turn off was to unplug it. The windows in the pool area are broken. Our keys stopped working multiple times per day and had to be reprogrammed by the front desk. The breakfast food was not kept well stocked. Our room didn’t have a box of tissues, so I had to go get one from the front desk. We registered 4 guests, but there were only 3 bath towels in the room. Also, the hotel is so close to the interstate that it was really loud and the room actually vibrated when big trucks drove by.
Stayed 3 nights in Dec 2024

8/10 Good

Holly

Liked: Staff & service
Disliked: Property conditions & facilities
Little old price right staff was amazing
The staff was amazing and super helpful. The hotel is old and in need of some updates and fixes. Pet friendly $30 each pet. For the price it was fine.
Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Good breakfast, but property in need of upgrades
Stayed 1 night in Dec 2024

10/10 Excellent

sarah

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, Breakfast and all the staff were wonderful
Stayed 1 night in Dec 2024

10/10 Excellent

douglas, chesapeake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and its located right off of the interstate.
Stayed 1 night in Dec 2024

6/10 Okay

Jane

Traveled with pets, Traveled with family
Liked: Staff & service
Okay place to get a good nights sleep while in the road.
Stayed 1 night in Dec 2024

8/10 Good

Fernanda, North Chesterfield

Good place
Stayed 1 night in Oct 2024

8/10 Good

Sriram

Can be maintained well.
Stayed 1 night in Dec 2024

4/10 Poor

Jim

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The room door was broken. The room hadn't been cleaned or made up. The agent at the desk did not seem to be able to deal with any process outside of a simple straight forward check-in. The next room she went to check for us herself and it was occupied. Meanwhile the line at the desk grew with people whose keys didnt work and another check in whose room wasnt made up. Then our room we finally got into (the third) was set at 59 degrees and it was a cold winter night - we were looking forward to warmth. We travel this route monthly and usually stay at Country Inn & Suites but this discourages us from future stays.
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
I rarely give a hotel such a low rating, I try to find the silver lining in everything. However, this Country Inn is in extremely poor condition. The best way I can describe it is to imagine a roadside motel that has been abandoned for about 6 months. That's really exactly what it feel like. To be frank I'm stunned by the number of 10/10 ratings. I've stayed in a lot of hotels in my life and this one is one of the worst. I don't fault the staff who were busy but fine to interact with. The whole entire hotel is desperately in need of a floor to ceiling remodel. I can't even pick one thing as the worst thing. I guess maybe the drains that don't drain? Or maybe the tiles that are falling off? Or the mattress that was positively coated with stains? Take you pick, there are more. Gross carpet, smells that are competing to see which can be most offensive. Etc. It's pretty bad.
Stayed 1 night in Nov 2024

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024