Courtyard by Marriott Charleston Downtown/Civic Center

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Charleston Downtown/Civic Center

Exterior
Lobby
View from property
Indoor pool
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
100 Kanawha Boulevard East, Charleston, WV, 25301
  • Charleston Coliseum & Convention Center
    5 min walk
  • Shoney's
    1 min walk
  • Charleston Station
    18 min walk
  • Charleston, WV (CRW-Yeager)
    8 min drive

Room options

Room, Multiple Beds, City View

  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, City View

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Charleston Downtown/Civic Center

3-star Charleston hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and a business center. Housekeeping is available on request.
Courtyard by Marriott Charleston Downtown/Civic Center offers 110 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch Smart televisions come with premium cable channels, first-run movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Courtyard by Marriott Charleston Downtown/Civic Center features an indoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

A business center is on site at this 3-star property. This business-friendly hotel also offers a garden, complimentary newspapers in the lobby, and laundry facilities. Onsite uncovered self parking is complimentary.

Courtyard by Marriott Charleston Downtown/Civic Center is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: USD 5 to 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • First-run movies
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:30 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Charleston Hotel
Courtyard by Marriott Charleston Downtown/Civic Center Hotel

Courtyard by Marriott Charleston Downtown/Civic Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 900 reviews" "
Rating 8 - Good. 219 out of 900 reviews" "
Rating 6 - Okay. 64 out of 900 reviews" "
Rating 4 - Poor. 24 out of 900 reviews" "
Rating 2 - Terrible. 12 out of 900 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel inside and out!! The only thing bad was the pool was to be heated and it was 74 degrees. It was cold!!
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Janine, El Dorado

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in, clean rooms and nice lobby
Stayed 1 night in Sep 2024

10/10 Excellent

steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Charleston. Staff is great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stacey

Stayed 2 nights in Sep 2024

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was perfect. From check in/out
Stayed 3 nights in Aug 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service
It is a new or recently remodeled hotel, only stayed one night but everything seemed good. No complaints
Stayed 1 night in Aug 2024

10/10 Excellent

James, boulder

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Aug 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa, Mechanicsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 1 night in Aug 2024

10/10 Excellent

Bernard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is immaculate. Rooms are a good size and modern. Gym, pool and laundry available 24-hours. I personally enjoyed the business center and convenient parking. Staff were great, will definitely staff again.
Stayed 1 night in Aug 2024

8/10 Good

Katherine

Stayed 1 night in Aug 2024

10/10 Excellent

Christiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Samaal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
review
Nice stay..friendly smiling staff..I'd book a room @ a another Marriott IF it was staffed the same..
Stayed 1 night in Jul 2024

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 7 is really generous
There were lots of families enjoying the pool, but unfortunately my family stopped because our baby was fussy after a long day's drive and we just needed to stop so we weren't there because we really wanted to be. The staff were helpful. Unfortunately, the first room we got was so dirty we didn't feel comfortable staying there and the suite we ordered didn't have a door (which we needed to put our baby to bed in the bedroom). They were able to move us to a second room but the second room smelled like cat urine and dog. My husband is allergic to cats and I appreciate having to travel with pets but it just smelled really bad.. One of the beds had a dirty coverlet and a carpet was disgusting. I chose not to let my baby crawl around on it even though we had a long day of driving the day before and had another one the day after. For some this hotel might be just fine. But we paid $50 more for a hotel in Charleston a different time and it was 10 times cleaner and nicer. This was rated as a seven on hotels.com but I can't believe it even made past five.
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, comfortable and clean!
The general manager greeted us upon check in. The hotel is clean, great beds, and has friendly, helpful staff at an affordable rate. We’ll stay again!
Stayed 1 night in Jun 2024

10/10 Excellent

Steve

Stayed 1 night in Jul 2024

8/10 Good

Josh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Chantelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful river view; close to riverfront festival we travelled for. Quiet, clean.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel Great location!
Stayed 1 night in Jul 2024

10/10 Excellent

Monique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Check in was smooth. Front desk staff member was pleasant and took care of us. She provides insight about local activities and things for families to do. Location is in walking distance to restaurants and city festivities near the waterfront.
Stayed 1 night in Jul 2024