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Crowne Plaza Charleston Airport - Conv Ctr by IHG

3.5 star property

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Photo gallery for Crowne Plaza Charleston Airport - Conv Ctr by IHG

Property amenity
Outdoor pool, pool umbrellas, sun loungers
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • Bar

Explore the area

Map
4831 Tanger Outlet Blvd, North Charleston, SC, 29418
  • Charleston Tanger Outlets
    ‪3 min walk‬
  • Charleston Area Convention Center
    ‪20 min walk‬
  • North Charleston Coliseum and Performing Arts Center
    ‪20 min walk‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Hearing Accessible

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Hearing Accessible

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Charleston Airport - Conv Ctr by IHG

3.5-star North Charleston hotel close to North Charleston Coliseum and Performing Arts Center
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Charleston Airport - Conv Ctr by IHG offers 166 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Crowne Plaza Charleston Airport - Conv Ctr by IHG features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 6320 square feet (569 square meters) include a conference center. This business-friendly hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests. Complimentary self parking is available on site.

Crowne Plaza Charleston Airport - Conv Ctr by IHG has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Sweetgrass Restaurant - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner.
Sweetgrass Bar and Lounge - This bar serves dinner only. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 4 to 22 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sweetgrass Bar and Lounge
  • Sweetgrass Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (6,320 square feet of space)
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Grab bar in shower (31 inches high)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4.00 to 22.00 for adults, and USD 0 to 0 for children
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Charleston Airport Conv Ctr
Crowne Plaza Conv Hotel Charleston Airport Ctr
Crowne Plaza Charleston Airport Conv Ctr Hotel
Crowne Plaza Conv Ctr Hotel
Crowne Plaza Conv Ctr
Crowne Plaza Charleston Airport Conv Ctr
Crowne Plaza Charleston Airport Conv Ctr an IHG Hotel
Crowne Plaza Charleston Airport - Conv Ctr by IHG Hotel
"Crowne Plaza Charleston Airport Conv Ctr an IHG Hotel"

Crowne Plaza Charleston Airport - Conv Ctr by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1009 reviews
Rating 8 - Good. 253 out of 1009 reviews
Rating 6 - Okay. 100 out of 1009 reviews
Rating 4 - Poor. 58 out of 1009 reviews
Rating 2 - Terrible. 42 out of 1009 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Avery

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Geovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay. Thank you so much Brandon at the front desk for helping us find great food places and thing’s to do in the area.
Stayed 2 nights in Dec 2024

10/10 Excellent

dale

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall,a nice placed. Needs a little TLC in certain areas but nothing terrible.
Stayed 1 night in Dec 2024

2/10 Terrible

Michelle

Stayed 3 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, great location, room was very comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Dennis

Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Johnnie

Traveled with family
Liked: Staff & service, amenities
Hotel needs some updating and attention to detail. Bathroom ceiling tiles broken. Room lighting was poor. Electrical power on one side of the room actually went out for a short period.
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Stayed 2 nights in Oct 2024

8/10 Good

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and inviting. Main elevator was out of order, had to use service elevator
Stayed 1 night in Dec 2024

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, staff & service, amenities
All staff were friendly!
Stayed 3 nights in Dec 2024

8/10 Good

Anthonette

Stayed 3 nights in Nov 2024

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 3 nights in Oct 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, room comfort
Need a little tic.
Love this hotel and the location. Staff is friendly. Hotel is clean, but need a little update or tic. Can see a lot of discoloration and a little water damage.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, property conditions & facilities
Great for airport
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They picked us up from airport. Can take you any place with in a 3 mile radius. They also took us to Local restaurant for thanksgiving dinner and picked us back up afterwards. Everyone was so nice and it made for a pleasant stay both times we stayed before and after our cruise.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian, Cantonment

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and will definitely stay again if we visit the area again. Awesome staff!
Stayed 2 nights in Nov 2024

4/10 Poor

Bre'Anah, North Charleston

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is okay. Quiet and clean. Beds are comfortable but outside of basic slumber and shower, property is in desperate of an upgrade. You have to pay for breakfast which is over priced because the options are limited and the food is simply not good. It is buffet style and ive had more/better options at lower end hotels. Luke warm, sausage was rubbery and cold. No pancake or waffles options, barely any pastries. Or main breakfast items. Save your money. Even the oj was served warm. Entertainment/TV The tv in the rooms wont connect to the internet when trying to use devices such as a fire stick or roku which again is very disappointing when all they offer is basic cable channels which if we are being honest, no one watches anymore. So there should definitely be a way to offer streaming services to your customers. But they dont. Again that was a major disappointment especially if traveling for leasure. Overall okay place to stay if your just looking for a good nights rest and shower. Nothing more.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Elevator smells bad
Stayed 2 nights in Nov 2024

10/10 Excellent

Nancy, Winston Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicole went out of her way to make us feel welcomed !
Stayed 3 nights in Nov 2024

10/10 Excellent

DARIUS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in Nov 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Sunny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Michelle

Liked: Staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Nicholas

Disliked: Staff & service, amenities, property conditions & facilities
Mixed Experience with Service and Amenities My recent stay at this hotel left much to be desired, though there were some positives. At the restaurant, I waited 40 minutes to be seated despite being the only person there. I was told I hadn’t been seen, even though it was the same staff member who eventually sat me down. While I received a small discount for the meal, the overall experience was frustrating. After dining, I had to wait for my bill, which was mistakenly brought to me twice. Additionally, when a glass of water and ice fell to the floor, it took 15 minutes to clean it up, which felt unnecessarily delayed. Throughout my visit, I noticed wait staff using their phones and front desk workers eating in front of customers—both unprofessional and distracting. On a positive note, Brandon and Minnett provided exceptional service, going out of their way to ensure a better experience. The shuttle driver also deserves recognition for quickly stepping in to take me to the airport after an issue with my appointment not being documented. The room was clean and comfortable, but the layout lacked convenience due to the absence of a full-size mirror, which would have been helpful. Overall, while the hotel had some bright spots, the lack of professionalism, communication, and attention to detail in the restaurant detracted significantly from my stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
I always enjoy the property in Charleston SC at Yanher Outlet
Stayed 1 night in Nov 2024