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Embassy Suites Charleston

3.5 star property

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Photo gallery for Embassy Suites Charleston

Lobby
Presidential Suite, 1 King Bed | Living area | 32-inch LCD TV with cable channels, TV, video-game console
Exterior
Presidential Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
300 Court St, Charleston, WV, 25301
  • Charleston Town Center
    ‪3 min walk‬
  • Charleston Coliseum & Convention Center
    ‪8 min walk‬
  • Clay Center for the Arts and Sciences
    ‪9 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Standard Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(56 reviews)
  • 505 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

32-inch LCD TV with cable channels, TV, video-game console

Suite, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 518 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

8.8 out of 10
Excellent
(56 reviews)
  • 505 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

8.8 out of 10
Excellent
(16 reviews)
  • 613 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed (Wellness)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Suite, 1 King Bed (Wellness)

9.0 out of 10
Wonderful
(2 reviews)
  • 630 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Corner

32-inch LCD TV with cable channels, TV, video-game console

Premium Suite, 2 Double Beds, Non Smoking, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 630 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking, Corner

  • 630 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 32-inch LCD TV with cable channels, TV, video-game console

Presidential Suite, 1 King Bed

  • 630 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed

  • 518 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Suite, 2 Double Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 630 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Double Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 518 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 518 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

  • 518 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

32-inch LCD TV with cable channels, TV, video-game console

Suite, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(13 reviews)
  • 518 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

32-inch LCD TV with cable channels, TV, video-game console

Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(18 reviews)
  • 518 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Suite, 1 King Bed with Sofa bed, Corner

7.8 out of 10
Good
(14 reviews)
  • 613 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Embassy Suites Charleston

3.5-star hotel in Downtown Charleston
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, self parking, and a business center are onsite.
Embassy Suites Charleston offers 253 air-conditioned accommodations with laptop-compatible safes and video-game consoles. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Embassy Suites Charleston features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast and manager's reception are offered (may not be available daily). Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. For a surcharge, an airport shuttle during limited hours is offered to guests. Onsite parking is available (surcharge).

Embassy Suites Charleston is a smoke-free property.

Guests are offered a complimentary continental breakfast. A complimentary manager's reception is offered each day.
Embassy Suites Charleston has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Self parking on site (USD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Airport shuttle fee: USD 5.00 per person (one-way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 10 years old)
  • Self parking fee: USD 12 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charleston Embassy Suites
Embassy Suites Charleston
Embassy Suites Hotel Charleston
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Charleston Hotel
Embassy Suites Charleston Hotel
Embassy Suites Charleston Charleston
Embassy Suites Charleston Hotel Charleston

Embassy Suites Charleston Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 698 out of 1221 reviews
Rating 8 - Good. 252 out of 1221 reviews
Rating 6 - Okay. 116 out of 1221 reviews
Rating 4 - Poor. 73 out of 1221 reviews
Rating 2 - Terrible. 82 out of 1221 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and location! Great staff and amenities.
Stayed 1 night in Apr 2025

4/10 Poor

Andrew

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled from previous water damage and not clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities

Valet needs reoganizing

The Valet service needs work. It is too congested. People trying to check in and those trying to get their car or park their car was cumbersome. The Valet service needs to be moved to the side. Let the front be for checking in. Then when you need your car go to the side where the other sliding doors are. Unless you like elavator noise don't get on the top floor outside the elavotors. You can here them in the back going up and down. Otherwise, it was a nice stay. Staff are very friendly.
Stayed 3 nights in Apr 2025

6/10 Okay

Lynne

Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Corner room super quiet! Parking is inconvenient. Bathroom is old and needs full gut.
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

James

Stayed 1 night in Apr 2025

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service
The area around the property looked industrial. Self parking was a city block away in a parking garage and cost $15/night. About a brisk 3 minute walk. Valet was $24/night. Slow drain in the sink and lights out around the mirror were fixed when reported. The hamburger in their restaurant was very good, but you could not charge that to your room.
Stayed 2 nights in Apr 2025

8/10 Good

Brian

Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Great breakfast--omelet station and the rest of the included breakfast was terrific. Parking was a bit pricey. Elevators were not reliable (2 of the 3 were down at various points) making the trek up and down the stairs to the top floor frustrating.
Stayed 2 nights in Apr 2025

4/10 Poor

FRANKLIN, Princeton

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms and lobby were ok. Two out of three elevators were not working leaving long waits. Poor parking situation. Breakfast was ok
Stayed 1 night in Apr 2025

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn’t ready at stated check in time. First room had dirty showers and stuff all over the wall. Second room wasn’t any better. Staff was uncaring. Site it run down. Stay at an airB&B or VRBO - not this place
Stayed 1 night in Apr 2025

10/10 Excellent

Darnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly staff - Shuttle driver Peter was excellent. Good breakfast. Stay there every year on return trip from Myrtle Beach.
Stayed 1 night in Mar 2025

8/10 Good

BRONN, Fort Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Christian, Bridgeport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Worth the Expense

Hotel lobby wasn't clean, our room had broken potatoes chips in the floor. Check-in lines were long, not enough front staff. Shower door was installed so that to reach the facet to turn it on you got soaked with cold water. Only had one elevator operating at peak times, long lines to get on the elevator.
Stayed 1 night in Mar 2025

2/10 Terrible

Kathleen M

Disliked: Amenities
Dirty room and bathtub full of rust! Elevators were out of order every single day. If they worked, it was for only a few hours. Crazy! Waiting for the one elevator 20 plus minutes each time. If using stairs, you couldn’t go all the way up…it was roped off. Total fire hazard! Cut electrical wires were left in front of my room door. Seriously? The worst hotel stay ever! The diner waitress was great. The parking valet people were fantastic, front desk meh! Very, very disappointing.
Stayed 3 nights in Mar 2025

8/10 Good

Corlis

Great hotel

The hotel was very nice. Quiet, clean, comfortable. Love the 2 rooms concept. Pool and exercise room were nice. The only problem was that the 3 elevators they have only one or two would work at a time. Very annoying and wait times were up to 10 minutes before you were able to get on an elevator. The perks were nice. Breakfast included and an evening snack and drink time. Overall I would recommend especially if you are going to a concert at the civic center as it’s an easy walk away.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay!

It was great the only thing that would have made it better is if all the elevators would have been working instead of just one.
Stayed 1 night in Mar 2025

8/10 Good

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the free pickup and return airport shuttle was convenient and free local area shuttle usage, great hot buffet breakfast
Stayed 2 nights in Mar 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness

Okay, but had some major deductions

The elevator was broken. The Wi-Fi would never work. The staff wasn’t the most friendliest. You had to pay for parking. Someone in the elevator had said that they stayed there the week before and it was perfect, but this time it was not very good.
Stayed 1 night in Mar 2025

6/10 Okay

Karen

Stayed 1 night in Mar 2025