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Four Points by Sheraton Charleston

3.0 star property

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Photo gallery for Four Points by Sheraton Charleston

Exterior
Lobby
Indoor pool
Business center
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Free airport shuttle
  • Bar
  • Room service
$131
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
600 Kanawha Blvd E, Charleston, WV, 25301
  • Place, Charleston Town Center
    ‪5 min walk‬
  • Place, Charleston Coliseum & Convention Center
    ‪8 min walk‬
  • Place, Clay Center for the Arts and Sciences
    ‪10 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(46 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Room, 2 Double Beds

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

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Property amenity
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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,000 reviews
Courtyard by Marriott Charleston Downtown/Civic Center

About this property

Four Points by Sheraton Charleston

Hotel in Downtown Charleston
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Four Points by Sheraton Charleston offers 176 accommodations with complimentary newspapers and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Four Points by Sheraton Charleston features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a business center and 6 meeting rooms. Event facilities measuring 8719 square feet (810 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a garden. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge), along with a car charging station.

Four Points by Sheraton Charleston is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Recovery Sports Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle
  • Self parking on site (USD 12 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge
  • Recovery Sports Grill

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6 meeting rooms
  • 8,719 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Self parking fee: USD 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charleston Sheraton
Four Points Charleston
Four Points Sheraton Charleston
Four Points Sheraton Hotel Charleston
Sheraton Charleston
Four Points Sheraton Charleston Hotel
Four Points by Sheraton Charleston Hotel
Four Points by Sheraton Charleston Charleston
Four Points by Sheraton Charleston Hotel Charleston

Four Points by Sheraton Charleston Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 496 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Stayed 2 nights in Sep 2025

6/10 Okay

Alysia

Traveled with family
Disliked: Staff & service
Some of the front desk staff was extremely rude when handling a reservation issue. Instead of helping, they just repeatedly told the customer that they were wrong, even though they were not. The room smelled like garbage. The amenities were nice and the location was great.
Stayed 2 nights in Sep 2025

8/10 Good

Jeffrey

Stayed 1 night in Sep 2025

10/10 Excellent

Caren

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant view of the river. Nice restaurants.
Stayed 1 night in Sep 2025

8/10 Good

Gary, Wheeling

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

W. Keith

Traveled with family
Liked: Cleanliness, staff & service
The lack of coffee after breakfast hours. Cheap.
Stayed 1 night in Aug 2025

2/10 Terrible

kate

Disliked: Cleanliness, staff & service, property conditions & facilities
This is one of the worst hotels I’ve ever stayed in.
Stayed 1 night in Aug 2025

8/10 Good

MICHAEL, CINCINNATI

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristina

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the ideal spot for the multifest. Clean, courtesy.
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service

Charleston

I didnt think it was very clean, the carpet seems grosse.
Stayed 1 night in Aug 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities
The hotel was conveniently located in terms of walking distance to shops and restaurants. The facility was clean and quiet for the most part. The pool was a little cold and the water a bit cloudy. Since I booked through Expedia, I was unable to apply any of the discounts (AAA, AARP) that may have qualified. I know that is not the hotels policy but perhaps a discount on parking or meals could have been offered.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were very helpful and courteous. They made our stay more pleasant!
Stayed 1 night in Aug 2025

6/10 Okay

Cartell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great plus, crappy AC

It was nice and very convenient location, my only problem is the air conditioner in the room did not work. Our room stayed at 75° and the next morning when we grabbed our daughters duffle bag of clothes, it was soaked from the AC leaking
Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dafanie

Liked: Amenities
Close to the hospital
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff, easy parking, great location and clean hotel!
Stayed 3 nights in Aug 2025

8/10 Good

Jennifer Layne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet clean room. The bed could have been more comfortable- but the staff was very helpful and friendly!
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable Four Points by Sheraton Experience!

I had a great stay! My room had a great view, clean and the bed was comfortable! Had great drinks at the bar from a wonderful bartender. I definitely will stay at another Four Points when the oportunity arises!
Stayed 2 nights in Jul 2025

2/10 Terrible

Sam

Traveled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Phillip

Very nice staff and the room was very clean
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

Albert, Jefferson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bars and restaurants. Parking garage next door that fit my F150. Safe to walk. Friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, clean room, in the heart of downtown, really convenient on-site parking. No-fuss, no-frills. Enjoyed my night’s sleep!
Stayed 1 night in Jul 2025

8/10 Good

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for an event. This hotel was convenient and clean. I would stay there again.
Stayed 1 night in Mar 2025