Four Points by Sheraton Charleston

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Charleston

Exterior
Lobby
Desk, iron/ironing board, free cribs/infant beds, free rollaway beds
Room, 2 Double Beds | Desk, iron/ironing board, free cribs/infant beds, free rollaway beds
Indoor pool

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Free airport shuttle
  • Breakfast available
  • Pool

Explore the area

Map
600 Kanawha Blvd E, Charleston, WV, 25301
  • Haddad Riverfront Park
    1 min walk
  • Charleston Town Center
    6 min walk
  • Charleston Coliseum & Convention Center
    9 min walk
  • Charleston, WV (CRW-Yeager)
    7 min drive

Room options

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 5
  • 2 Double Beds

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • Sleeps 5
  • 2 Double Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Four Points by Sheraton Charleston

Charleston hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Four Points by Sheraton Charleston offers 176 accommodations with complimentary newspapers and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Four Points by Sheraton Charleston features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a business center and 6 meeting rooms. Event facilities measuring 8719 square feet (810 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a garden. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge), along with a car charging station.

Four Points by Sheraton Charleston is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Recovery Sports Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle
  • Self parking on site (USD 12 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge
  • Recovery Sports Grill

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6 meeting rooms
  • 8,719 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Self parking fee: USD 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charleston Sheraton
Four Points Charleston
Four Points Sheraton Charleston
Four Points Sheraton Hotel Charleston
Sheraton Charleston
Four Points Sheraton Charleston Hotel
Four Points by Sheraton Charleston Hotel
Four Points by Sheraton Charleston Charleston
Four Points by Sheraton Charleston Hotel Charleston

Four Points by Sheraton Charleston Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 480 out of 1002 reviews" "
Rating 8 - Good. 297 out of 1002 reviews" "
Rating 6 - Okay. 116 out of 1002 reviews" "
Rating 4 - Poor. 61 out of 1002 reviews" "
Rating 2 - Terrible. 48 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

John

Brad was not comfortable
Stayed 2 nights in Sep 2024

4/10 Poor

Paul

Business traveler
Overpriced, nickel-and-dime costs
The rooms are fine, nothing exceptional and nothing to complain about. What you'd expect for oh, $140/night-ish. Clean and serviceable. However it's not $140 a night, it's $180 a night. Go downstairs for coffee and a Danish for breakfast? Nope. Pay "restaurant", which is a few tables and some high tops tucked away off the lobby. How about parking? Yep, they charge you to park in their parking garage. Bottom line, I don't have a problem with paying for parking if it's NYC or some very crowded location as space is a premium. This is Charleston, West Virginia. Give me a break. This place would be reasonable priced at $135/night, maybe $160 during peak/desirable dates such as downtown festivals with free parking and continental breakfast included. $180 and and all the extra costs? Not worth it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great. Pretty noisy outside, but I guess they were taking down an event so can’t do much about that.
Stayed 1 night in Sep 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Shelly

Liked: Room comfort
Ok
Looked pretty clean. Kitchen staff very nice and food was very good.Room seems overpriced with toilet not working too well and the bathtub faucet not good.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location
Stayed 1 night in Sep 2024

4/10 Poor

George

Traveled with partner
Disliked: Property conditions & facilities
The water was completely turned off to the building for the first 3-4 hrs after checkin. When water was restored it was muddy making it unable to bathe or brush teeth. When asked if we could get a refund and just leave we were told no since we booked thru Expedia. Will have to rethink using Expedia in the future. It also did not help that there was a Harley Davidson convention in this hotel that was rather loud very late into the night and then the loud motorcycles started up before dawn the next morning.
Stayed 1 night in Aug 2024

2/10 Terrible

Angela

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick stop
Great hotel, clean Only complaint was we could not adjust the air conditioner or fan. We were very warm sleeping overnight Good coffee out early in the morning!
Stayed 1 night in Aug 2024

8/10 Good

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mike at the front desk was awesome. The town has a cute area on Fife. We felt safe walking around and enjoyed the riverfront.
Stayed 1 night in Aug 2024

4/10 Poor

Daniel, Camby

Traveled with partner
Disliked: Staff & service
The lobby was filthy during the entire stay. Trash cans were overflowing. A street festival was in progress making for a very noisy evening. The streets were closed and had insufficient signage to indicate that it was still possible to make it to the parking garages. The parking garages were not adequately identified as belonging to Four Point Sheraton.
Stayed 1 night in Aug 2024

8/10 Good

Chas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, great location to riverfront and downtown
Stayed 1 night in Aug 2024

10/10 Excellent

Shawn

Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tub was stopped up. A wall by the bed was dirty. Door was dragging badly. No fans in rooms. Free coffee but no free breakfast. Good be much better with little effort!
Stayed 1 night in Jul 2024

10/10 Excellent

Lynette

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Vince

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service
Bathroom and shower need upgrade.
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Raymond at the front desk 10/10 stars. Charleston is VERY quiet. Hotel was clean , seemed to have no one in it which was nice. I thought it had a pool but I never saw it. Good for a show at the coliseum.
Stayed 2 nights in Jul 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful room. Wish we could have stayed longer.
Stayed 1 night in Jun 2024

10/10 Excellent

Erin

Stayed 1 night in May 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Great Charleston location. Dining and shopping are easy to walk to.
Stayed 1 night in Jun 2024