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Holiday Inn Express Charleston-Civic Center, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Charleston-Civic Center, an IHG Hotel

Reception
Exterior
Premium bedding, desk, laptop workspace, blackout drapes
Free daily buffet breakfast
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
100 Civic Center Drive, Charleston, WV, 25301
  • Charleston Coliseum & Convention Center
    2 min walk
  • Haddad Riverfront Park
    8 min walk
  • Charleston Town Center
    9 min walk
  • Charleston, WV (CRW-Yeager)
    8 min drive

Room options

View all photos for Standard Room, 1 King Bed, Ground Floor

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Ground Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Eco-friendly toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Ground Floor

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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includes taxes & fees
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About this property

Holiday Inn Express Charleston-Civic Center, an IHG Hotel

Charleston hotel steps from Charleston Coliseum & Convention Center
This smoke-free hotel features a fitness center, a business center, and conference space. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Holiday Inn Express Charleston-Civic Center, an IHG Hotel offers 195 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express Charleston-Civic Center, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Civic Center
Holiday Inn Express Civic Center Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Charleston
Hotel Holiday Inn Express Civic Center Charleston
Charleston Holiday Inn Express Civic Center Hotel
Hotel Holiday Inn Express Civic Center
Holiday Express Civic Center

Holiday Inn Express Charleston-Civic Center, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 658 out of 1056 reviews" "
Rating 8 - Good. 226 out of 1056 reviews" "
Rating 6 - Okay. 87 out of 1056 reviews" "
Rating 4 - Poor. 43 out of 1056 reviews" "
Rating 2 - Terrible. 42 out of 1056 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mary

Stayed 1 night in Aug 2024

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this 5 star hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea, Apple Valley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a concert and would definitely stay again!
Stayed 1 night in Jul 2024

8/10 Good

Amanda

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Location was what we needed. Area was shady
Stayed 1 night in Aug 2024

10/10 Excellent

Lyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charleston, West Virginia, trip
We stayed 8/14-15 Nice stay, good Breakfast, nice room and safe area
Stayed 1 night in Aug 2024

8/10 Good

Rebecca, Palm Coast

Traveled with partner
Liked: Cleanliness, staff & service
Hotel staff are extremely friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rebecca, Palm Coast

Traveled with partner
Liked: Cleanliness, staff & service
Hotel staff are extremely friendly and helpful.
Stayed 3 nights in Aug 2024

6/10 Okay

Darlene

Traveled with family
Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

YOKO

Stayed 1 night in Aug 2024

8/10 Good

GORDON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. I especially like the room has plenty outlets for lots of devices.
Stayed 1 night in Aug 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Was there for a one night visit. A/C in the room was rather loud compared to other hotels and carpet looked rather dingy. But the place was clean and conveniently accessible to and from the highway.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Dion

Traveled with family and small children
Liked: Staff & service
Problems with door lock. Had to move rooms. 4th floor dirty. 5th floor much better.
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Property conditions & facilities
Clean rooms and comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Loved the comfort of the room and how clean it was. Only thing i would suggest is when cleaning the rooms make cleaning the vents in the bathroom be a part of the cleaning routine. This is the only hotwl i will stay at when im in charleston.
Stayed 2 nights in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only complaints is there was hair on the ceiling of the bathroom of my room as well as small holes where the bathroom light had been replaced with a new one. Everything else was excellent.
Stayed 1 night in Aug 2024

4/10 Poor

Jenny Lynn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
My room had an unpleasant smell and the shower was dirty.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra, Marion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean, beds were comfy. Dove products in bathroom. Breakfast was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Alvin Downing

Liked: Cleanliness, property conditions & facilities
Room was clean and accommodating. Quick check-in and delicious breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle, North Olmsted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Zacharia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Not a bad place.
The hotel is old. It is in need of renovation. The paint was peeling from the ceiling and there were stains on the wall. The room itself was clean. Staff were efficient and polite. There. Are a lot of restaurants in a walkable distance, as well as the river walk.
Stayed 1 night in Aug 2024

8/10 Good

Carlettia

Traveled with family
Liked: Cleanliness, amenities
It very nice property, the staff was polite and friendly. I did notice that my room microwave was not working properly as the glass tray was missing
Stayed 1 night in Aug 2024