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Holiday Inn Express Charleston-Civic Center by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Charleston-Civic Center by IHG

A buffet with various food items, including omelets and cheese.
A modern lobby with a reception desk, seating area, and a colorful wall decoration.
A modern gym with treadmills, elliptical machines, and free weights.
A river with boats, a bridge, and buildings along the riverbank.
A hotel room with a bed, a desk, a chair, a TV, and a window with a view.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services
The current price is $110
includes taxes & fees
Sep 6 - Sep 7

Explore the area

View in a map
100 Civic Center Drive, Charleston, WV, 25301
  • Place, Charleston Coliseum & Convention Center
    ‪2 min walk‬
  • Place, Haddad Riverfront Park
    ‪8 min walk‬
  • Place, Charleston Town Center
    ‪8 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ground Floor

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Standard Room, 1 King Bed, Ground Floor

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Standard Room

9.0 out of 10
Wonderful
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a flat-screen TV, a window with a city view, and a wall-mounted heater.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(121 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Standard Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Ground Floor

A hotel room with two beds, a desk, a chair, a TV, a window with a city view, and a lamp.

Standard Room, 2 Queen Beds, Ground Floor

8.8 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About this property

Holiday Inn Express Charleston-Civic Center by IHG

Hotel in Downtown Charleston
This smoke-free hotel features a fitness center, a business center, and conference space. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available on request.
Holiday Inn Express Charleston-Civic Center by IHG offers 196 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and laundry facilities. Onsite parking is available (surcharge).

Holiday Inn Express Charleston-Civic Center by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Civic Center
Holiday Inn Express Civic Center Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Charleston
Hotel Holiday Inn Express Civic Center Charleston
Charleston Holiday Inn Express Civic Center Hotel
Hotel Holiday Inn Express Civic Center
Holiday Express Civic Center

Holiday Inn Express Charleston-Civic Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 679 out of 1195 reviews
Rating 8 - Good. 291 out of 1195 reviews
Rating 6 - Okay. 123 out of 1195 reviews
Rating 4 - Poor. 58 out of 1195 reviews
Rating 2 - Terrible. 44 out of 1195 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and easy access for stopping off point.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit, was in town for my son tournaments
Stayed 1 night in Apr 2026
Verified review

8/10 Good

John

Liked: Cleanliness
The stay was fine, but the breakfast is always good.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities
Staff was very nice, breakfast was excellent, and the room was really clean!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been to many "Breakfast Included" hotels, and often the food is lackluster, but the food at this Holiday Inn Express was exceptional. The cinnamon rolls were delicious, and the other items were tasty and fresh.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay overall. Convenient location, comfortable and clean room, breakfast options were good.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was great, dinning area clean, the air conditioner kept the room at a constant temp very comfortable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the breakfast was good.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Natali

Liked: Staff & service
For the price it was a nice stay with a good breakfast
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding breakfast nice room Easy walk to downtown
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Delia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel! Easy check-in with friendly staff!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Great clean room, front desk staff welcoming and good breakfast Thanks
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great breakfast!
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Alan

Disliked: Property conditions & facilities
Eh. It’s a place to sleep. Breakfast was ok.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Jorge

Clean
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable will stay here again on my next visit
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
It was clean and staff friendly
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, curious staff, despite a significant amount of check-ins due to an event in town.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Maribeth

Liked: Amenities
Friendly staff, very clean and neat hotel
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Cynthia

Clean facility. Staff was helpful and attentive.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, comfortable bed, and excellent price.
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

ALAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room and breakfast. No issues. As with most hotels, we would like more light - LEDs don't use that much electricity - don't be so cheap.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

JoAnn

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quite.,,staff were nice. Easy in, easy out. Good location to interstates. Room amenities were nice
Stayed 2 nights in Feb 2026