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Holiday Inn Express Suites Charleston, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Suites Charleston, an IHG Hotel

Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool
Terrace/patio
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
95 Rhl Blvd, Charleston, WV, 25309
  • Memorial Ice Arena
    12 min walk
  • Southridge Center
    16 min walk
  • Thomas Health System
    6 min drive
  • Charleston, WV (CRW-Yeager)
    15 min drive

Room options

View all photos for Suite, 1 King Bed, Kitchenette

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Kitchenette

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Access Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible (Mobility, Access Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Holiday Inn Express Charleston-Civic Center, an IHG Hotel

Breakfast included
Parking included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (1027)
The price is $109
per night
$123 total
includes taxes & fees
Jan 8 - Jan 9
Holiday Inn Express Charleston-Civic Center, an IHG Hotel

About this property

Holiday Inn Express Suites Charleston, an IHG Hotel

Charleston hotel with indoor pool
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Suites Charleston, an IHG Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Suites Charleston, an IHG Hotel features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express Suites Charleston, an IHG Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations from April 18 2024 to December 31 2024 (completion date subject to change).
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 37.10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 37.10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Suites Charleston
Holiday Inn Express Suites Hotel Charleston
Holiday Inn Express Suites Charleston Hotel

Holiday Inn Express Suites Charleston, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 126 out of 323 reviews" "
Rating 8 - Good. 76 out of 323 reviews" "
Rating 6 - Okay. 48 out of 323 reviews" "
Rating 4 - Poor. 42 out of 323 reviews" "
Rating 2 - Terrible. 31 out of 323 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good! Everything was clean. The remodeling did not hurt our stay at all. Actually, it was away from where we were. Didn’t know it was going on.
Stayed 1 night in Sep 2024

2/10 Terrible

Ryan

Business traveler
Needs a lot of improvement
Remodeled room that had a filthy shower rust stains on the walls. Toilet lid was filthy underneath it. Doors slammed shut in hallway. Key card hardly worked had to pull the handle hard just for the key to work. I use holiday inn 3 times a wk this is by far my worst experience
Stayed 1 night in Sep 2024

2/10 Terrible

Yalishi

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is under major reconstruction/renovation. That should have been disclosed and discounted. Went for relaxation and got none due to continuous banging and pounding of workers renovating right next to us. My dog barked constantly because of the banging noises. Definitely no rest. The remote didn’t work, the extremely high bed my elderly mother had a hard time getting in and out of, the toilet was extremely low, there was something sticky all over the bathroom sink which could not be removed! Not a good weekend getaway, paid extra for the dog and just terrible experience!
Stayed 2 nights in Sep 2024

10/10 Excellent

Shawna

Traveled with family
Liked: Amenities
Excellent service and the breakfast was great! Even with the remodel I had a pleasant stay….great job guys!
Stayed 1 night in Aug 2024

10/10 Excellent

Mjolinar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foresight was kind sight
Stayed 2 nights in Aug 2024

6/10 Okay

Cynthia

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff was very friendly opened the pool early for my granddaughter. First room we had wouldn't open correctly and got me in another room in 5 minutes. Under construction right now so it will improve.
Stayed 1 night in Aug 2024

8/10 Good

Ziyue

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Samuel

Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around great!
Our whole family agreed it was one of the best hotel stays we’ve had. The staff was SO nice and helpful and accommodating. The kids loved the pool and the parents relaxed in the courtyard. Our room was clean and comfortable and we were pleasantly surprised we had a mini fridge/microwave/coffee maker in the room. There are plenty of restaurants in the vicinity. The breakfast was great and the staff person in charge of breakfast was just so nice. If we ever drive through the area again we will absolutely stay here again!
Stayed 1 night in Jul 2024

4/10 Poor

Kelley

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The workers were fantastic but the construction was not fun, there were ants everywhere (including IN the bed), and the toilet was functional but broken. Very disappointed since we’ve stayed at Holiday Inn Express hotels before with no issues.
Stayed 2 nights in Jul 2024

8/10 Good

Tonya

Liked: Staff & service
Disappointed
Was a little disappointed, not as clean as I thought it should be, very skimpy on towels in room. It seemed like a cheaper hotel. I usually always book Holiday Inn Express and this is the first time I have been disappointed.
Stayed 1 night in Jul 2024

2/10 Terrible

Kathryn

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room card never worked. Staff apologized each time. Dogs barking in the night. Handicap room 401 did have accommodations but not the toilet. Doors slamming. Very dirty. I understand renovations but extremely dirty and very disheveled. Will not stay here again due to the level of disorganization and uncleanliness. Staff were apologetic
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here.
There was dog poop in the floor when we arrived in the room, not enough staff to clean, no towels, bugs, etc the front desk staff was rude. The two cleaning guys were nice and helpful but clearly overworked.
Stayed 1 night in Jun 2024

2/10 Terrible

Leigh

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't go here
Hotel under renovation. 1st room assigned was not ready. 2nd room no towel bars, dirty tub, no security lock.
Stayed 1 night in Jun 2024

6/10 Okay

Joel

Disliked: Property conditions & facilities
Was not aware that they were under renovation.
Stayed 1 night in May 2024

10/10 Excellent

GARY, oceana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Katie

Stayed 1 night in May 2024

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was under construction. Terrible state. Room was musty and damp. No cleaning service provided. Breakfast off Dr was ok but again in a construction zone.
Stayed 3 nights in May 2024

4/10 Poor

Casey

Disliked: Cleanliness, property conditions & facilities
Under construction. New tile in my bathroom and entry was sticky all over. As if something was spilled or never finished and mopped. No bath mat. Shower fixtures unfinished. Soap dispenser empty.
Stayed 1 night in May 2024

10/10 Excellent

Ardath

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and convenient
Stayed 2 nights in May 2024

10/10 Excellent

Ardath

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Bill

Stayed 1 night in May 2024

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Edgar

Liked: Property conditions & facilities
Great location
Stayed 1 night in May 2024

2/10 Terrible

Bob

Did not have rom for me that I booked
Stayed 1 night in Apr 2024