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Mardi Gras Casino & Resort

4.0 star property

Choose dates to view prices

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
#1 Greyhound Drive, Cross Lanes, WV, 25313
  • Mardi Gras Casino
    ‪2 min walk‬
  • West Virginia State University
    ‪5 min drive‬
  • Shawnee Sports Complex
    ‪5 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪20 min drive‬

Room options

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(56 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(95 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

About this property

Mardi Gras Casino & Resort

4-star Cross Lanes hotel with casino
Along with a casino, this smoke-free hotel has a fitness center and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a lobby fireplace, and ATM/banking services are onsite. Housekeeping is available on request.
Mardi Gras Casino & Resort offers 150 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Beaux Arts hotel also offers a casino, a fitness center, and a sportsbook. Complimentary uncovered self parking is available on site.

Mardi Gras Casino & Resort is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 1,000 slot machines
  • 20 gaming tables
  • Casino (90,000 square feet of space)
  • Gym
  • Sportsbook
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (on request)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Beaux Arts architecture
  • Built in 2010
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Guests under 21 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Mardi Gras Casino & Resort
Mardi Gras Casino & Resort Cross Lanes
Mardi Gras Casino Cross Lanes
Mardi Gras Casino Resort
Mardi Gras Casino Resort Cross Lanes
Mardi Gras Casino Resort
Mardi Gras Casino & Resort Hotel
Mardi Gras Casino & Resort Cross Lanes
Mardi Gras Casino & Resort Hotel Cross Lanes

Mardi Gras Casino & Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 729 out of 1463 reviews
Rating 8 - Good. 358 out of 1463 reviews
Rating 6 - Okay. 198 out of 1463 reviews
Rating 4 - Poor. 108 out of 1463 reviews
Rating 2 - Terrible. 70 out of 1463 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, spacious rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Marcie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely going back

Great room great stay had a blast
Stayed 1 night in Apr 2025

8/10 Good

Maribel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfortable bed with all the latest amenities.
Stayed 1 night in Apr 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that everything was right there, and, convenient to downtown. The parking isn’t very close to the door.
Stayed 1 night in Apr 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jerry

Traveled with partner
Liked: Amenities
The renovation upgrades are great!
Stayed 1 night in Apr 2025

8/10 Good

Ricky

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Laureen

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Don't judge based on the check-in!

This should be a 5-star rating; everything about this stay was fantastic after the check-in. The staff in the casino and housekeeping were top-notch! The room was cozy, and the bed was comfortable. We loved the images of the local spots in the room. Now, for the downfall. When checking in, one couple had an easy check-in, but no reservation could be found for the other. Although both were booked by the same person together, they were not listed under that person, and we were not told by hotels.com that it would be listed under a different name. Nor did the person behind the desk know this. When we looked up the emailed reservation, there was no phone number to call to connect with hotels.com. The person went to speak to a manager about the situation, and we were asked to pay for another night and then take the issue up with hotels.com on our own. We felt that the person at the desk and the manager came out to speak to us with a negative tone, abrasive, and not at all considering the situation we were dealing with five hours from home. Then, adding insult to injury, they told us that they would have to "find" us a room because there were no rooms available at that time. The parking lot was empty, and the casino had maybe 50 people inside. The hotel was not booked. I am not sure what the situation is with these two people; some additional training is needed for how companies like hotels.com function in their system, as well as some customer service training.
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As a traveler, I love to stay at the casino. The rooms are spacious and always clean. There are no kids running the hallways. Everyone is so nice and friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, amenities
Good parking
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Diana, Danville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and casino. It was a challenge checking in @ 5:00 pm. They said they didn’t have any rooms available. What? I had a reservation. You have to use a 3rd party reservation system to reserve a room. And I made a reservation over a month ago. Finally they gave us a room. Confusing…
Stayed 1 night in Apr 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Patti

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have tractor trailer parking. Awesome
Stayed 2 nights in Mar 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Third trip here and always have a good experience!

8/10 Good

michael

Traveled with group
Disliked: Amenities
The front desk personnel left much to be desired.
Stayed 2 nights in Mar 2025

10/10 Excellent

MELISSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

donald

Nice and very convenient.
Stayed 2 nights in Mar 2025