This smoke-free hotel features a fitness center, coffee/tea in a common area, and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a TV in a common area and a banquet hall.
Quality Inn & Suites offers 140 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Cable television is provided.
Bathrooms include shower/tub combinations. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.
Recreational amenities at the hotel include a fitness center.
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.
A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary. This Charleston hotel also offers a fitness center, coffee/tea in a common area, and a television in a common area. Onsite uncovered self parking is complimentary.
Quality Inn & Suites is a smoke-free property.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Internet access (surcharge)
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free uncovered self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 6:00 AM to 10:00 AM
Coffee and tea in common areas
Things to do
Gym
TV in common areas
Family friendly
In-room refrigerator
Microwave on request
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Handrails in stairways
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
1 building
9 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
Microwave on request
Refrigerator
More
Air conditioning
Connecting rooms available
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
Indoor pool
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
Property is also known as
Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn & Suites Hotel
Quality Inn & Suites Charleston
Quality Inn & Suites Hotel Charleston
Quality Inn & Suites Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Room wash well furnished and clean except for a bad carpet stain. Area feels rundown with many homeless sleeping nearby. Pool was not in working order and clearly hadn’t been for some time.
Denise
Stayed 1 night in Sep 2024
10/10 Excellent
Patricia
Sep 15, 2024
Liked: Property conditions & facilities
Viajera
Room was very comfortable, really like it
I recommend it
The hotel is under a very good management. Everything is in order and thoughtfully organized.
Enjoyed our stay very much!
Rada
Stayed 1 night in Sep 2024
6/10 Okay
Roxanne
Traveled with family
Sep 13, 2024
Liked: Staff & service
Staff was absolutely amazing! Only complaint was little to no channels were working. With three kids that just wanted to chill after having a super busy day that was a little bit of an issue but besides that we will definitely stay again!
The room had many stains on the floor, the towels were damp, and the swimming pool was filled with scummy water. Plus, my rental car got tagged while parked overnight. The staff at the front desk for checking in were super friendly and nice.
Rooms were newly refurbished and nice but the faucet in the kitchenette wouldn't work. Staff was helpful. Lot of homeless people hanging out around this area.
Don’t rent from these uneducated hillbillies! Wv inbreds ! They rent you a room and then rent it again through out the night and allow other people into your room!
Tyler
Stayed 1 night in Jun 2024
6/10 Okay
Henry
Jul 12, 2024
Liked: Staff & service
Henry
Stayed 2 nights in Jul 2024
8/10 Good
Stephanie
Jul 8, 2024
Liked: Cleanliness, room comfort
Decent place to stay
Overall it was good. The room was clean and the staff was excellent. We had 1 light switch and 1 outlet that did not work. Those are the only complaints I have.
Stephanie
Stayed 2 nights in Jul 2024
4/10 Poor
jon
Traveled with family
Jul 7, 2024
Disliked: Property conditions & facilities
Pool is closed, breakfast poorly stocked with low/no bread, little or no orange juice, and I had to ask for plastic forks. Butter was cut into pieces and placed in a cereal bowl in the mini refrigerator. Limited tea bags available. Sausage and eggs and waffles good. Rooms OK, stained carpet, nice beds and bathroom.