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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, Internet, bed sheets
Front of property - evening/night
Exterior
Outdoor pool
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
1010 Washington Street E, Charleston, WV, 25301
  • Clay Center for the Arts and Sciences
    ‪3 min walk‬
  • Mountain Stage
    ‪5 min walk‬
  • GoMart Ballpark
    ‪8 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, Internet, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Iron/ironing board, Internet, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, Internet, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Iron/ironing board, Internet, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Quality Inn

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (999)
The price is $73
per night
$82 total
includes taxes & fees
Mar 9 - Mar 10
Quality Inn

About this property

Quality Inn & Suites

Charleston hotel with free breakfast
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a TV in a common area and a banquet hall.
Quality Inn & Suites offers 140 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Cable television is provided.

Bathrooms include shower/tub combinations. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary. This Charleston hotel also offers a fitness center, coffee/tea in a common area, and a television in a common area. Onsite uncovered self parking is complimentary.

Quality Inn & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn & Suites Hotel
Quality Inn & Suites Charleston
Quality Inn & Suites Hotel Charleston

Quality Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 210 out of 903 reviews
Rating 8 - Good. 244 out of 903 reviews
Rating 6 - Okay. 174 out of 903 reviews
Rating 4 - Poor. 140 out of 903 reviews
Rating 2 - Terrible. 135 out of 903 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the outpatient center
Stayed 1 night in Nov 2024

4/10 Poor

Amy, Davis

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
Felt unsettling entering empty lobby by side door from dark empty parking lot having uneven ground. Often clerks not visible as enter. No security between entrance and elevator. Remodeled room tidy and bed and bath generally clean but not scrubbed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Dan

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Stphen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Meg

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
My stay at Quality Inn Charleston was very pleasant. My room was clean and quiet and the staff was very prompt and professional in addressing any needs. I would definitely recommend to a friend.
Stayed 2 nights in Oct 2024

2/10 Terrible

Frederick

Stayed 1 night in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Questionable
Finding the entrance to the hotel was tricky. Not at all user friendly. Definitely needs an upgrade. Signs would help a lot. Neighborhood didn't seem to be the best, several homeless people hanging around. Breakfast area not very clean, nothing was replenished, food pretty much gone before 9, breakfast was supposed to be until 10. On a bright note...staff was was very friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

elizabeth, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

joe

Liked: Cleanliness, staff & service
There was a lot of homeless people around hotel and we didn't feel very safe with little kids
Stayed 1 night in Oct 2024

8/10 Good

Vivek

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay good location and good price
Stayed 4 nights in Oct 2024

6/10 Okay

Todd

Stayed 1 night in Oct 2024

8/10 Good

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Darin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Chang

Traveled with family
Disliked: Staff & service, property conditions & facilities
Not the best
They have nothing for breakfast, so up at 8 am, have no food, drinks, nothing left to eat and can’t find anyone to help.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Sep 2024

8/10 Good

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Vivek

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Not very clean. Service is bad. Bed is uncomfortable. Location is good though but won’t go there again.
Stayed 4 nights in Sep 2024

4/10 Poor

Diane

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Gregory

Stayed 1 night in Sep 2024