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Red Roof Inn Charleston - Kanawha City, WV

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn Charleston - Kanawha City, WV

Exterior
Superior Room, 1 King Bed (Smoke Free) | Desk, blackout drapes, free cribs/infant beds, free WiFi
Coffee service
Lobby
Towels, soap, shampoo, toilet paper

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
100 Trueman Circle, Charleston, WV, 25304
  • Kanawha Mall Shopping Center
    16 min walk
  • CAMC Memorial Hospital
    6 min drive
  • University of Charleston
    7 min drive
  • Charleston, WV (CRW-Yeager)
    11 min drive

Room options

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free) | Desk, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Smoke Free)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (Smoke Free)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 2 Double Beds (Smoke Free)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free) | Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed (Smoke Free)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn

Pool
Breakfast included
Pet friendly
Parking included
3.9 out of 5, Good, (1051)
The price is $74
per night
$84 total
includes taxes & fees
Dec 11 - Dec 12
Quality Inn

About this property

Red Roof Inn Charleston - Kanawha City, WV

Charleston hotel with free self parking
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, a front-desk safe, ATM/banking services, and a vending machine are onsite. Housekeeping is available once per stay.
Red Roof Inn Charleston - Kanawha City, WV offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided once per stay.

Red Roof Inn Charleston - Kanawha City, WV features a vending machine, coffee/tea in a common area, and express check-in. Public areas are equipped with complimentary wireless Internet access. This Charleston hotel also offers a front-desk safe and an ATM. Onsite self parking is complimentary.

Red Roof Inn Charleston - Kanawha City, WV is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.26 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Red Roof Inn Charleston - Kanawha City, WV Charleston
Red Roof Inn Charleston - Kanawha City, WV Hotel Charleston

Red Roof Inn Charleston - Kanawha City, WV Reviews

Reviews

6.4
Rating 10 - Excellent. 185 out of 1042 reviews" "
Rating 8 - Good. 302 out of 1042 reviews" "
Rating 6 - Okay. 211 out of 1042 reviews" "
Rating 4 - Poor. 166 out of 1042 reviews" "
Rating 2 - Terrible. 178 out of 1042 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Llked the microwave and refrigerator! and local stuff in the area.
Stayed 1 night in Aug 2024

6/10 Okay

Gene, Glasford

Stayed 1 night in Jul 2024

6/10 Okay

Regina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Eh
The receptionists when we checked in and out were both pleasant and helpful. The rooms are supposed to be smoke free but ours smelled like someone had been smoking in it. When the neighbors would be smoking outside the AC unit would draw it into the room. There were also dead bugs all over the room (bathroom, tv table, floor between the beds, etc).
Stayed 1 night in Jul 2024

8/10 Good

Bobbi

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The young lady at the desk was amazing. She was as helpful as she could be. That said, this property was run down. Our door wouldn’t unlock from the outside. She had to open our door for us when we first arrived bc the the key maker wouldn’t work correctly.
Stayed 1 night in Jul 2024

2/10 Terrible

Carissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service
There was nothing to not like
Stayed 1 night in Jun 2024

10/10 Excellent

Carlos

Disliked: Property conditions & facilities
It was what I expected for the cost and area. Not a 5 star but effective and cheap
Stayed 1 night in Jul 2024

4/10 Poor

Lorianne Mertz

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Television was supposed to have closed caption it didn't and I am deaf. Couldn't get a hold of anybody in the at the front desk when I needed them in the evening. There was no toilet paper in my room!
Stayed 1 night in Jul 2024

2/10 Terrible

Jack

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Joe

Traveled with family
Disliked: Amenities, property conditions & facilities
Not a bad place but the swasticka carved into the furniture was a little concerning
Stayed 1 night in Jun 2024

8/10 Good

Barbara

Traveled with family
Stayed 1 night in Jun 2024

2/10 Terrible

PAULA

Stayed 1 night in Jun 2024

10/10 Excellent

Alfred

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Check in was fast and easy. Staff was very nice. Newer procedure/equipment caused our room to be double-booked, but problem was quickly corrected.
Stayed 1 night in Jun 2024

4/10 Poor

Richard

Disliked: Property conditions & facilities
Needed repairs Door safety lock broken Staff was quick to help do what they could but place needs redone
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was on point. Staff was awesome. Room was amazingly homey feeling. 5 star stay!!
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely clean and in wonderful shape. The front office clerks were absolutely sweet and amazing and very welcoming and made me feel safe and secure considering I am a transgender woman proudly and that I feel that I could sleep and rest comfortably without no worries here at this establishment.
Stayed 1 night in Jun 2024

4/10 Poor

Dusti

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stopped here for one night on a trip to Charlotte. The property is dirty. For $100 a night, I would expect at least a clean ice bucket and a roll of toilet paper. The comforter has a cigarette hole in it, and the room is old and gross. Do not recommend.
Stayed 1 night in Jun 2024

4/10 Poor

Mike

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

madison

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room hadn’t been clean it was very dirty and customer service was terrible
Stayed 2 nights in Jun 2024

6/10 Okay

John

Business traveler, Traveled with family
Disliked: Property conditions & facilities
It was apparent they were way understaffed. The young lady on duty was doing everything, cleaning rooms, answering calls, checking people in and out. The property needs some repair, paint, bathroom upgrade etc... the parking lot and driveway need repair.
Stayed 1 night in Jun 2024

2/10 Terrible

Kyle

Stayed 1 night in Jun 2024

2/10 Terrible

Kristen

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The grounds felt extremely unsafe. Could not even walk up to the room.
Stayed 1 night in Jun 2024

2/10 Terrible

Emily

Stayed 1 night in Jun 2024

8/10 Good

Shane

Stayed 1 night in Jun 2024

4/10 Poor

Curtis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not givin the superior room when i arrived. Room was in poor condtion with only 1 working light and dirty. After complaing about the ac not working i was offered another room that was still not the superior room that i purchased.
Stayed 1 night in May 2024