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Sleep Inn & Suites Cross Lanes - South Charleston

2.5 star property

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Photo gallery for Sleep Inn & Suites Cross Lanes - South Charleston

Front of property - evening/night
Continental breakfast for a fee
Lobby
Property amenity
Premium bedding, blackout drapes, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
$105
includes taxes & fees
Feb 22 - Feb 23

Explore the area

View in a map
15 Goff Crossing Drive, Cross Lanes, WV, 25313
  • Place, Mardi Gras Casino
    ‪2 min drive‬
  • Place, West Virginia Junior College-Charleston
    ‪2 min drive‬
  • Place, Regal Nitro
    ‪3 min drive‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪16 min drive‬

Room options

View all photos for Room, Non Smoking

Room, Non Smoking | Premium bedding, blackout drapes, iron/ironing board

Room, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Sofa Beds OR 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | Premium bedding, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby sitting area
Holiday Inn Express Hotel & Suites Cross Lanes by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,004 reviews
Holiday Inn Express Hotel & Suites Cross Lanes by IHG

About this property

Sleep Inn & Suites Cross Lanes - South Charleston

Cross Lanes hotel close to Mardi Gras Casino
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free WiFi in public areas, free self parking, and a free casino shuttle are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. Housekeeping is available on request.
Sleep Inn & Suites Cross Lanes - South Charleston offers 119 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Cross Lanes hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Sleep Inn & Suites Cross Lanes - South Charleston features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Event facilities measuring 500 square feet (45 square meters) include conference space. This Cross Lanes hotel also offers barbecue grills, a vending machine, and a picnic area. Onsite self parking is complimentary.

Sleep Inn & Suites Cross Lanes - South Charleston is a smoke-free property.

Continental breakfasts are available for a surcharge.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free casino shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 500 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1999
  • No plastic drinking straws
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Sleep Inn Cross Lanes
Sleep Inn Hotel Cross Lanes
Sleep Inn & Suites Cross Lanes - South Charleston Hotel
Sleep Inn & Suites Cross Lanes - South Charleston Cross Lanes

Sleep Inn & Suites Cross Lanes - South Charleston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 1002 reviews
Rating 8 - Good. 176 out of 1002 reviews
Rating 6 - Okay. 40 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Very nice room. Very clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Elisha, Gallipolis

Stayed 1 night in Sep 2025

8/10 Good

Celestine

Stayed 1 night in Oct 2025

8/10 Good

terria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great feom the service to the varieties on the breakfast choices. Very clean. Super nice staff, my only complaint was the bed was harder than we like so it caused back issues but i have back issues so thats not necessarily a reflection on them as it is my preference and what is comfortable for me and my fiancee.
Stayed 2 nights in Oct 2025

10/10 Excellent

MARY S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were healthy options. Breakfast ends too early (9 am). Staff very pleasant and helpful. Plentiful parking. Walking distance from Cracker Barrel!
Stayed 1 night in Oct 2025

10/10 Excellent

Denver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Hotel was quiet. Breakfast was really good with a large selection to choose from.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was very nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Allison

Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room, comfortable bed
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customers service, excellent quality food and exemplary facilities!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
front desk staff was friendly, breakfast was pretty good - choices and lots of space to eat. Hotel was very noisy in the morning
Stayed 1 night in Sep 2025

10/10 Excellent

Francis

Stayed 1 night in Oct 2025

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service
Bed was uncomfortable. Facility is little out-dated. Stay there two times per year to visit family.
Stayed 3 nights in Oct 2025

10/10 Excellent

Deb

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is delicious! They have biscuits and gravy as well as fired country apples!
Stayed 2 nights in Sep 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay and play at the Casino

The front desk was awesome! Parking was easy. The room, the hallway, the bathroom and everything was great.
Stayed 1 night in Sep 2025

4/10 Poor

Shawn

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The bed was very firm. The shower floor was disgusting.
Stayed 1 night in Sep 2025

10/10 Excellent

Darrin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Def coming back

It was secure but most of the parking was in the back of the hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Julee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Good value.
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. Breakfast was really good and staff was really friendly and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jody, Denver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and easy to find
Stayed 1 night in Sep 2025

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Pleasant staff. Only slightly worn carpets. Typical breakfast options. Not unusual having the typical AC annoying cycling, wish someone would invent a fix to this. Constant fan is only a partial fix. Smells: just clean without perfumes.
Stayed 1 night in Sep 2025