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Sleep Inn & Suites Cross Lanes - South Charleston

2.5 star property

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Photo gallery for Sleep Inn & Suites Cross Lanes - South Charleston

Front of property - evening/night
Room, Non Smoking | Premium bedding, blackout drapes, iron/ironing board
Reception
Property amenity
Continental breakfast for a fee

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
$104
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
15 Goff Crossing Drive, Cross Lanes, WV, 25313
  • Mardi Gras Casino
    ‪2 min drive‬
  • Shawnee Sports Complex
    ‪4 min drive‬
  • Charleston Coliseum & Convention Center
    ‪13 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪18 min drive‬

Room options

View all photos for Room, Non Smoking

Room, Non Smoking | Premium bedding, blackout drapes, iron/ironing board

Room, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Sofa Beds OR 1 King Bed

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | Premium bedding, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Sleep Inn & Suites Cross Lanes - South Charleston

Cross Lanes hotel close to Mardi Gras Casino
This hotel features an indoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free WiFi in public areas, free self parking, and a free casino shuttle are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Sleep Inn & Suites Cross Lanes - South Charleston offers 119 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Cross Lanes hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Sleep Inn & Suites Cross Lanes - South Charleston features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Event facilities measuring 500 square feet (45 square meters) include conference space. This Cross Lanes hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.
Continental breakfasts are available for a surcharge.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free casino shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 500 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1999
  • No plastic drinking straws
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Sleep Inn Cross Lanes
Sleep Inn Hotel Cross Lanes
Sleep Inn & Suites Cross Lanes - South Charleston Hotel
Sleep Inn & Suites Cross Lanes - South Charleston Cross Lanes

Sleep Inn & Suites Cross Lanes - South Charleston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 762 out of 1001 reviews
Rating 8 - Good. 174 out of 1001 reviews
Rating 6 - Okay. 40 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Jeff

Traveled with partner
It was okay
Stayed 1 night in Jun 2025

10/10 Excellent

William

Business traveler
It was a great stay. Room was perfectly fine. The best thing was the breakfast in the mornings - typical cafeteria-ish type food - but had waffle makers lots of egg choices, cereals, milks, juices etc. I’m a simple guy - all of this appealed to me.
Stayed 5 nights in Jun 2025

10/10 Excellent

Leslie Monderine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so nice and room was very clean. Great value for the money!
Stayed 4 nights in May 2025

8/10 Good

CLYDE

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always clean, excellent breakfast. They have soup in the lobby in the evening. The pillows were not very comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place everything worked.Great stay
Stayed 2 nights in May 2025

6/10 Okay

Donna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was spacious, clean and comfortable. The main issue that we had was, they only did maid service on Mondays and Thursdays, and we were there Friday through Sunday. When I went to the front desk to ask for two fresh sets of towels and washcloths, I was told that we had to bring our soiled towels down to the front desk in order to get fresh towels. I felt like this was ridiculous in that they don’t pay me to do their maid service for them. Hindsight, I should have gone to my room and called the front desk and made them come and pick up the towels and bring me clean towels… but I was so taken aback (& highly irritated) by the fact that the staff had even asked me to do this, I just did not think of doing that at the time. This was our first time staying at a Sleep Inn, and probably our last!
Stayed 3 nights in May 2025

10/10 Excellent

ricky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly in their rooms were clean
Stayed 1 night in May 2025

8/10 Good

Gwendolyn

Liked: Cleanliness, amenities
Stayed 4 nights in May 2025

10/10 Excellent

Ellin

Liked: Cleanliness, amenities
Everything was very clean; all needs met in the room. Breakfast in the morning was very good. Staff extremely courtesy and easy to work with.
Stayed 1 night in May 2025

10/10 Excellent

Sheila

Stayed 1 night in May 2025

8/10 Good

Deana

Stayed 1 night in May 2025

10/10 Excellent

Miranda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Theodore

Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A all around nice place to stay.
Stayed 2 nights in May 2025

2/10 Terrible

Laurel

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Next to Cracker Barrel
Stayed 1 night in May 2025

4/10 Poor

Carlton, Cincinnati

Liked: Cleanliness, staff & service
Only issue with the stay was the air conditioner was broken in the room. Full house/no vacancy so couldn’t change rooms but staff was helpful.
Stayed 1 night in May 2025

4/10 Poor

Laurel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Had ants in our room. There was nothing front guest could do for us as we booked with third party. I will be calling about this
Stayed 1 night in May 2025

10/10 Excellent

Pennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Dana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great experience! Very clean and accommodating! Very nice staff, very helpful!
Stayed 2 nights in May 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was top notch
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025