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Wyndham Garden Cross Lanes Charleston

2.5 star property

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Photo gallery for Wyndham Garden Cross Lanes Charleston

Relax by the pool surrounded by a mural of tropical scenery and enjoy the view of the sky through the transparent roof.
Enjoy meals in a contemporary dining area with booths and tables, featuring a herringbone-patterned carpet and large windows.
Relax in a spacious room with a bathtub, a comfortable bed, and a convenient nightstand.
Cozy living room with a fireplace, flat-screen TV, and comfortable seating area.
Relax in the stylish lobby with a fireplace, seating areas, and a reception desk.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Breakfast included

Explore the area

Map
102 Racer Dr, Cross Lanes, WV, 25313
  • Mardi Gras Casino
    ‪2 min drive‬
  • West Virginia State University
    ‪3 min drive‬
  • Shawnee Sports Complex
    ‪3 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(82 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(71 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.2 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Guests enter through a covered walkway to the main doors of this hotel, surrounded by landscaped greenery and a large rock feature.

Sleep Inn & Suites Cross Lanes - South Charleston

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, (983)
$113 nightly
The price is $113 total
includes taxes & fees
Sleep Inn & Suites Cross Lanes - South Charleston

About this property

Wyndham Garden Cross Lanes Charleston

Cross Lanes hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Wyndham Garden Cross Lanes Charleston features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers barbecue grills, a vending machine, and an arcade/game room. Onsite self parking is complimentary.

Wyndham Garden Cross Lanes Charleston has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
Wyndham Garden Cross Lanes Charleston has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 99 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Wyndham Garden Cross Lanes Charleston Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 351 out of 1009 reviews
Rating 8 - Good. 245 out of 1009 reviews
Rating 6 - Okay. 167 out of 1009 reviews
Rating 4 - Poor. 130 out of 1009 reviews
Rating 2 - Terrible. 116 out of 1009 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Cena

Traveled with partner, Traveled with pets
Disliked: Amenities
For the money we had a bed to sleep in. The hotel is in bad need of some TLC. Our toilet was not secured to the floor with the tiles busting up around it. We were placed way at the end of the hotel when they found out we had pets. While that was supposed to be a plus for access to the pet area, the entrance door “D” would not close so was not secure and the subsequent door to the hallway would bang loudly as people came and went all hours of the night. So none of us got good sleep. I wouldn’t book it again.
Stayed 1 night in Apr 2025

4/10 Poor

Randall

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this property because it has a pool. My husband was in the area for work and would be sleeping during the day, so I was going to relax by the pool. It was closed. Should have been on the website as being closed. Our TV did not work. The outlets in the bathroom did not work. It had a musty smell in the room. The breakfast was good. Will call a hotel next time I am looking for a certain thing on their property. They really need to update the property.
Stayed 2 nights in Apr 2025

2/10 Terrible

Lora

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Did not look clean
Stayed 2 nights in Apr 2025

2/10 Terrible

Tiffany

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm so disappointed.My daughter had her dance competition last weekend, I booked this hotel to stay while we were down there.Check in day around noon I heard there pool was down
Stayed 1 night in Apr 2025

6/10 Okay

Justin

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Rahul

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Please make sure to call and confirm their amenities are open and working. Not kids friendly. Nothing to do for kids. Location is convenient !!
Stayed 2 nights in Apr 2025

4/10 Poor

Jerry

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing. The inside pool wasn’t even open and didn’t even have hot water to shower
Stayed 1 night in Apr 2025

4/10 Poor

Jennifer, Chicago

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Skip this place! Very dirty and not well kept up. Plus the pool was unavailable our whole stay due to algae - which basically means they have not been maintaining it! Halls are dirty and several rooms had broken out locks (whatever that means?!). Room itself dirty and barely cleaned. Gross! If we hadn't arrived so late we would have moved to somewhere else. The only reason not a 1 star was the staff was very nice. The dining room staff was very kind and helpful with our kids and even front desk staff late at night was trying her best. I don't think its the staff, I think its the owner who doesn't seem to care to keep up the hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Liked: Amenities, property conditions & facilities
Great property for the price
Stayed 1 night in Mar 2025

4/10 Poor

William

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down not any better than a motel 6. Ran out of breakfast at 0900 due to staff smoking. Very unprofessional. Will not stay there again.
Stayed 1 night in Mar 2025

6/10 Okay

Megan

As I walked in to check in the front desk clerk and a lady were fighting over the pool. He had evidently cursed at her and she was not having it. He apologized, but this was my first impression. I booked a double king room, got a room with 1. There was a BIG DOG in the room beside us that barked the ENTIRE time we were there to the point I started yelling in the hallway and had to call the front desk. Never stopped. They said they must have left the dog in the room, don’t allow them to stay then. Nobody wants to deal with that. I didn’t. It started barking at 4 am and continued until check out. Parking lot is creepy on the back side. We parked out front.
Stayed 1 night in Mar 2025

10/10 Excellent

Kathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was delightful
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty.

The rooms were really dirty. They put us in one that had old mushrooms and food on the floor. Really stained bed coverings. No bags in trash cans. Several carpet beetles on one of the beds. The toilet wasnt wiped clean at all. The lady at the desk was really friendly and tried to help us by moving us to a room cleaned by a different housekeeper. It was better, but not great. There was dog hair stuck all over fridge and people hair all over bathroom floor. Also some purple and green stuff stuck to the bathroom shelf. Maybe soap? Also, stuff happens, but the pool was also closed for an issue. I wish they would somehow let people know when things like that happen. They also refused to get us a refund so we could stay somewhere else. We stayed at 4 hotels over our trip. This was the most expensive- and the only bad experience we had. Which is too bad because the hotel is quite nice looking otherwise.
Stayed 1 night in Mar 2025

4/10 Poor

Jessica

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was very dirty/gross. This was the worse hotel we've ever stayed in that was this dirty. The bathroom wasn't clean at all. The bedding was stained, there was a musty odor and gross around the windows. We asked for an extra blanket and there weren't any left.
Stayed 1 night in Mar 2025

10/10 Excellent

Joni

Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and the stay was nice
Stayed 4 nights in Mar 2025

10/10 Excellent

Vanessa M.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kiddos loved the pool area. The staff was friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2025

8/10 Good

Amanda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

2/10 Terrible

trayvon

Traveled with family and small children, Traveled with family
Liked: Amenities
No hot water in the mornings
Stayed 2 nights in Mar 2025

6/10 Okay

lynn

Liked: Cleanliness, staff & service
I had many teams there, so very busy,crowded, short on staff
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Stayed 1 night in Mar 2025

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Nice comfortable place. Could I use some sprucing up like carpet.
Stayed 1 night in Mar 2025