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Wyndham Garden Cross Lanes Charleston

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Lobby
Deluxe Room, 1 King Bed, Non Smoking | Jetted tub
Lobby
Bar (on property)

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Gym

Explore the area

Map
102 Racer Dr, Cross Lanes, WV, 25313
  • Tri State Racetrack and Gaming Center
    20 min walk
  • Mardi Gras Casino
    3 min drive
  • West Virginia State University
    5 min drive
  • Charleston, WV (CRW-Yeager)
    20 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1003)
The price is $116
per night
$130 total
includes taxes & fees
Jan 7 - Jan 8
Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

About this property

Wyndham Garden Cross Lanes Charleston

Cross Lanes hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Wyndham Garden Cross Lanes Charleston features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers barbecue grills, a vending machine, and an arcade/game room. Onsite self parking is complimentary.

Wyndham Garden Cross Lanes Charleston has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:30 AM.
Wyndham Garden Cross Lanes Charleston has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 99 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Wyndham Garden Cross Lanes Charleston Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 364 out of 1009 reviews" "
Rating 8 - Good. 270 out of 1009 reviews" "
Rating 6 - Okay. 170 out of 1009 reviews" "
Rating 4 - Poor. 117 out of 1009 reviews" "
Rating 2 - Terrible. 88 out of 1009 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Fun indoor pool, nice bar & restaurant, Staff was very nice & helpful. Fantastic breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Traveled with pets, first room provided reeked of cat urine. Thankfully a second room was open that didn't smell awful
Stayed 1 night in Sep 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
The attitude of the staff was so condescending. They acted like it was a privilege to stay here. The lobby reeked of tobacco.
Stayed 1 night in Sep 2024

8/10 Good

mary

Traveled with partner
Liked: Cleanliness, staff & service
A little older hotel, but fine for overnight. Breakfast staff was extra good. About 15 minutes from downtown Charleston, but near lots of restaurants.
Stayed 1 night in Sep 2024

4/10 Poor

Whitney

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t waste your time or money
First, the gentleman at the front desk was amazing. Friendly, helpful, and just someone you can tell wants to do well at his job. And that’s where anything good to say ends. They should be ashamed charging the prices they do for the condition of the room. Nothing has been updated in years, everything is in disrepair, and the ceiling in our bathroom was literally just peeling off in a big sheet of paint and hanging there.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kelley

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Noelia

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel is in very poor condition, the room on the 1st floor all smell like cigarettes, mold and pet smell and the carpet were all so dirty. Breakfast was pretty good.
Stayed 2 nights in Sep 2024

6/10 Okay

Christina

Stayed 1 night in Aug 2024

4/10 Poor

Christopher

Traveled with group
Disliked: Cleanliness
Hotel was in a good location but housekeeping was pretty poor. Dirty plastic silverware on the floor under the desk. No soap/shampoo in the bathroom. just not great.
Stayed 1 night in Aug 2024

10/10 Excellent

Felicia

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

BRENDA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Tile from pool in the pool. Was stepped on by my son. Shower head sprayed all over. Great breakfast options Great having ajoining rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Tracey

Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

George

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had an odor with mildew on the bottom of the curtains.
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like that the vending machines didnt work and u had to gol all the way to the front desk to get a soda and they cost more then the vending nachines
Stayed 3 nights in Aug 2024

10/10 Excellent

Donald

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
At least it's pet friendly
This is where we typically stay when in town because it is convenient, and pet friendly. Stays have always been satisfactory until this one. At 7-7:30am coffee was lukewarm and there wasn't any creamer. Asked employee for creamer and they went "to look" and never came back. After 5 minutes or more of waiting, I went back to the room and went out for breakfast so I could get decent coffee.
Stayed 2 nights in Aug 2024

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We use it to sleep only so it was quite and bed are comfortable. Great that it has hot breakfast every morning.
Stayed 3 nights in Aug 2024

2/10 Terrible

Michele

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pet friendly we were given was filthy. There were stains on the carpet, mold and mildew in the bathroom and the overall condition was not inhabitable.
Stayed 1 night in Aug 2024

10/10 Excellent

Dana, Junction City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price. The rooms are clean and breakfast was great. Carpeting in some areas needs to be replaced.
Stayed 1 night in Aug 2024

6/10 Okay

Kathy

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first room we were put in smelled damp and musty and the TV remote was busted and didn't work. I went down and asked for a different room, they moved us and even though this room smelled a lot better there was mold on the ceiling in bathroom, ants were crawling everywhere and that TV remote did not work either. The indoor pool was supposed to be heated but it definitely was not and it was dirty, stuff floating all around. We checked out the outdoor pool, which was a bit warmer but still nasty with stuff floating everywhere. The area where breakfast is served was ok but extremely hot and the food was just ok. There was a push bar door handle that was being held on with tape. Lastly, they allowed people to park in the area that is designated for vehicles to travel around at the portico. We had stayed here before and was pleased but this time was totally different, not impressed at all.
Stayed 1 night in Aug 2024

4/10 Poor

Carley

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I liked that the area the hotel was secluded so there wasn’t any loud outside noise. That’s where the nice ends. The hotel was dingy. The outside side door was either propped open or just broken when we got there which is a big safety concern. The bathroom was so small you could barely shut the door. The toilet paper in the bathroom was practically behind you on the floor. The inside pool was closed for maintenance and the outdoor pool looked like it hasn’t been clean in a while. The staff were very rude and not helpful at all.
Stayed 1 night in Aug 2024