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AC by Marriott Charlotte

3.5 star property

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Photo gallery for AC by Marriott Charlotte

47-inch LCD TV with satellite channels, TV
47-inch LCD TV with satellite channels, TV
Desk, laptop workspace, blackout drapes, iron/ironing board
Property amenity
Suite, 1 King Bed with Sofa bed, Balcony | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking available
$136
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
220 East Trade Street, Suite 500, Charlotte, NC, 28202
  • Place, Queen City Quarter
    ‪1 min walk‬
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪7 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(42 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(109 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Balcony

8.8 out of 10
Excellent
(8 reviews)
  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area | 47-inch LCD TV with satellite channels, TV

Junior Suite, 1 King Bed with Sofa bed

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds

  • 495 sq ft
  • Sleeps 3
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Balcony

  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior
HYATT house Charlotte/Center City
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,547 reviews
HYATT house Charlotte/Center City

About this property

AC by Marriott Charlotte

3.5-star hotel in Uptown Charlotte
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a business center. Housekeeping is available on request.
AC by Marriott Charlotte offers 184 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 47-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 3 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 2723 square feet (253 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a library, and a terrace. Onsite parking is available (surcharge).

AC by Marriott Charlotte is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
AC Lounge - This lobby lounge specializes in Mediterranean cuisine.
Nuvole - Onsite rooftop bar. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 34 per day; includes in/out privileges)
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Lounge
  • Nuvole

Things to do

  • 24-hour gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,723 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 12 for children
  • Self parking fee: USD 34 per day (in/out privileges)
  • Valet parking fee: USD 42 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

AC Marriott Charlotte Hotel
AC Marriott Charlotte
AC by Marriott Charlotte Hotel
AC by Marriott Charlotte Charlotte
AC by Marriott Charlotte Hotel Charlotte

Reviews

AC by Marriott Charlotte Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 817 out of 1127 reviews
Rating 8 - Good. 170 out of 1127 reviews
Rating 6 - Okay. 73 out of 1127 reviews
Rating 4 - Poor. 34 out of 1127 reviews
Rating 2 - Terrible. 33 out of 1127 reviews

Reviews

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Tamaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of Uptown Charlotte so it’s near everything that you may wanna do or see. The only thing I didn’t like is that there’s no pool.
Stayed 2 nights in Aug 2025

2/10 Terrible

Marina

Stayed 1 night in May 2025

10/10 Excellent

Michal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, top helpful staff, clean rooms
Stayed 2 nights in Aug 2025

6/10 Okay

TRISHA

Business traveler, Traveled with partner
I know that the AC hotel has a wonderful rating, but the cleanliness level was disappointing. I had to change rooms, but the staff handled it without any issues and were quite accommodating.
Stayed 3 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

4/10 Poor

Malik, Chester

Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful Ms.Nicole was fantastic staff all together was wonderful i will definitely be back
Stayed 1 night in Aug 2025

8/10 Good

Najla

Stayed 1 night in Aug 2025

4/10 Poor

Michael Shawn

Disliked: Cleanliness
Parking is a scam at this place, lot of people hangout outside at night. Staff not very helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to football stadium
Stayed 1 night in Aug 2025

10/10 Excellent

Dondra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thaddeus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exterior not the best but staff and room excellent! Rooftop bar excellent as well!
Stayed 1 night in Aug 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my experience
Stayed 1 night in Aug 2025

10/10 Excellent

Shantae

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe and Serene

Our hotel was in the heart of the city. Easy access to just about everything, especially seasonal event!
Stayed 1 night in Aug 2025

6/10 Okay

Uriel

Liked: Staff & service, room comfort
Disliked: Cleanliness

When I arrived to my room, A/C Unit was doing a terrible noise like “mosquito”. I went downstairs and a very nice lady offered me a different room and she apologized for the inconvenient. Cleanliness is where this property needs to focus on, they don’t offer housekeeping service daily, unless you have 3+ nights, i had my trash cans with trash and needed fresh towels. Also mattress has stains on it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Tamela

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the microwaves in the hallway
Stayed 2 nights in Aug 2025

10/10 Excellent

Markeda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. We always stay here whenever we come to Charlotte
Stayed 2 nights in Aug 2025

4/10 Poor

Felicia

Disliked: Cleanliness, property conditions & facilities, room comfort

Anniversary Gone Wrong!!

When we arrived we were told they didn’t have any junior suites ready despite it being 3:30 30 min past check-in time listed we spoke with on site manager and we were given hotel credit and comp. Parking. Once we arrived to the room it smelled like chemicals and a mildewed mop, the bed was broken, the cushions on the balcony were completely covered in mold and mildew!!! We called down to address this! When they arrived they had to completely flip the bed and found that the bed was even more damaged than we thought! It took them about an hour to fix. And regarding the mold and mildew they said there was nothing they could do and that they had a cleaning company that cleans them but that apparently hasn’t been done any time recently! They were also visibly old and misshaped! This is not what you expect when you pay close to $400 for one night! I usually don’t write reviews in fact this is my first one but this was our anniversary and we were extremely disappointed!!
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities
Friendly staff and well run facility
Stayed 1 night in Aug 2025

10/10 Excellent

Rodney

Stayed 1 night in Aug 2025