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AC Hotel by Marriott Charlotte SouthPark

4.0 star property

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Photo gallery for AC Hotel by Marriott Charlotte SouthPark

Restaurant
Property amenity
Reception
In-room safe, desk, laptop workspace, blackout drapes
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Breakfast available

Explore the area

Map
1824 Roxborough Road, Charlotte, NC, 28211
  • SouthPark Mall
    ‪4 min walk‬
  • Quail Hollow Club
    ‪8 min drive‬
  • Spectrum Center
    ‪10 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Corner

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Corner

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking, Corner

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Shower, rainfall showerhead, free toiletries, hair dryer

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

AC Hotel by Marriott Charlotte SouthPark

4-star hotel in SouthPark
This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
AC Hotel by Marriott Charlotte SouthPark offers 162 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 4-star property offers access to a business center and 3 meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a health club, gift shops/newsstands, and dry cleaning/laundry services. Onsite self parking is complimentary.

AC Hotel by Marriott Charlotte SouthPark is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Cordial - Onsite rooftop bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 28 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Cordial

Things to do

  • Health club

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 28 per person
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

AC Hotel Charlotte Southpark
AC Hotel by Marriott Charlotte SouthPark Hotel
AC Hotel by Marriott Charlotte SouthPark Charlotte
AC Hotel by Marriott Charlotte SouthPark Hotel Charlotte

AC Hotel by Marriott Charlotte SouthPark Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 439 out of 589 reviews
Rating 8 - Good. 87 out of 589 reviews
Rating 6 - Okay. 32 out of 589 reviews
Rating 4 - Poor. 19 out of 589 reviews
Rating 2 - Terrible. 12 out of 589 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

SaliAnn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice shopping. Free Parking!!
Stayed 1 night in Feb 2025

10/10 Excellent

Coi

Stayed 1 night in Feb 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t thrilled with handicapped room as regular room I reserved was given away
Stayed 1 night in Feb 2025

8/10 Good

Komlan

Stayed 1 night in Feb 2025

10/10 Excellent

Ellis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the architecture. Property was very modern clean and safe. Location was great, only walking distance from Southpark mall and fine restaurants. I will definitely plan future stays here.
Stayed 1 night in Feb 2025

10/10 Excellent

Lucius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities

AC Hotels never disappoints

We have stayed at AC Hotels throughout the US and we love them - the AC Hotel Southpark in Charlotte NC was no exception. The location was great - close to shopping and restaurants. This location also has covered parking and a rooftop bar! Even though it was raining the entire time in Charlotte - it was still a fun place to hang out and enjoy dinner and a drink. The rooms are what set AC Hotels apart from the rest- they’re so well done - spacious, clean and the use of space is brilliant. We love the way AC hotel rooms are designed. The long benches are great to put luggage on and there’s room for more than one! Bathrooms are always large and modern. Plenty of space to relax and not feel like you’re in a “hotel” room. The staff (desk, bar, housekeeping, restaurant) were all friendly and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Diyana, Tonawanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful European style hotel, clean and modern . Beautiful view from the roof top bar. Close to the mall.
Stayed 1 night in Feb 2025

10/10 Excellent

Bobby, Gaffney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Tyneshia

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean . The workers were very nice , they greeted you on the way in and out .
Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Stayed 2 nights in Jan 2025

10/10 Excellent

Garrett

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed for a couple of nights with our 6 month old and we had a great experience! The staff was very friendly and everything was very clean. Unfortunately the breakfast comes at an extra charge, but was definitely worth it! The only thing I'd say I didn't love overall would be the bed pillows in our room. They seemed just a tad too flat and it was one of those situations where two is too much, but one was not enough. Might just be me though. Great stay overall and highly recommend! Would absolutely stay here again!
Stayed 2 nights in Jan 2025

10/10 Excellent

VICKIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mijamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very comfortable stay. King size suite was a great touch when it comes having enough space for you and your significant other. A quiet stay couldn’t hear cars, people in the halls, nor the noise of people in the room next to you. Definitely will stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Javier Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The trip was amazing!! I met a friend in Charlotte to enjoy some shopping. This hotel was centrally located, clean, friendly and comfy!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Ire'al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Patrick, Atlanta

Disliked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor and the scent was amazing. I know those are weird things but, that’s the first thing i noticed whenever I stay somewhere.
Stayed 1 night in Jan 2025

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities
Roof top bar
Stayed 1 night in Jan 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property overall. We had an issue with the toilet that detracted from the stay but otherwise ok.
Stayed 2 nights in Jan 2025

10/10 Excellent

Samantha

Stayed 1 night in Jan 2025

10/10 Excellent

Audra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience at the AC Charlotte. Drive in from NY to beat an ice storm. Got in at 5am was willing to pay for another dat. They were lovely to just allow me to check in warly.
Stayed 1 night in Jan 2025

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the ease of parking to check in, to the comfortable and clean room, the excellent roof top bar! We really enjoyed this hotel and will stay again!!
Stayed 4 nights in Jan 2025