Aloft Charlotte City Center

3.0 star property

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Photo gallery for Aloft Charlotte City Center

Lounge
Property amenity
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Exterior
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
210 E Trade Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪3 min walk‬
  • Charlotte Convention Center
    ‪6 min walk‬
  • Bank of America Stadium
    ‪15 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

Room, 1 King Bed, City View

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, City View

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 297 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 600 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Aloft Charlotte City Center

3-star Charlotte hotel, connected to a shopping center in Uptown Charlotte
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a microwave in a common area. Housekeeping is available on request.
Aloft Charlotte City Center offers 175 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include bathtubs or showers and complimentary toiletries. This Charlotte hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center, 3 meeting rooms, and limo/town car service.

Wired and wireless Internet access is complimentary. Event facilities measuring 2497 square feet (232 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, gift shops/newsstands, and tour/ticket assistance. Parking is available onsite for a surcharge.

Aloft Charlotte City Center is a smoke-free property.

To-go breakfasts are available for a surcharge.
W-XYZ Bar - Onsite bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee: USD 4 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • W-XYZ Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,497 square feet of conference space
  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 4.00 to 15.00 per person
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Charlotte EpiCentre
Aloft Charlotte Uptown EpiCentre
Aloft EpiCentre
Aloft EpiCentre Charlotte
Aloft Uptown
Aloft Uptown Charlotte
Aloft Uptown EpiCentre
Aloft Uptown EpiCentre Hotel
Aloft Uptown EpiCentre Hotel Charlotte
Charlotte Aloft Uptown
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre
Aloft Charlotte Uptown EpiCentre Hotel
Aloft The Epicentre

Aloft Charlotte City Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 493 out of 1006 reviews
Rating 8 - Good. 199 out of 1006 reviews
Rating 6 - Okay. 156 out of 1006 reviews
Rating 4 - Poor. 82 out of 1006 reviews
Rating 2 - Terrible. 76 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

STEPHANE

Stayed 1 night in Jan 2025

10/10 Excellent

Ayanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Zy

Stayed 1 night in Dec 2024

10/10 Excellent

Daryl

Stayed 1 night in Jan 2025

6/10 Okay

kirsten

Stayed 2 nights in Dec 2024

4/10 Poor

Amy

Traveled with partner
Disliked: Cleanliness, staff & service
We have stayed in Aloft with good results but not the case here. No one refreshed the room the second day, i.e. no cleaning, no bed making, no amenities (ex coffee) replenishing, i.e. no house keeping. Bath towels were small and body wash in the shower was empty. When the wash was brought to the attention of the staff, a relacement was left un the room but not installed. Unfortunately a poor experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

jade

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious & clean with cozy beds. The lobby has so much more than you’d expect with a game room & viewing room in the back. The front desk, kitchen & bar staff were aMAZING. They definitely elevated the experience. 8/10 because the service was slow with limited equipment but the staff hospitality made up for it.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Great place to stay in uptown Charlotte
Stayed 1 night in Jan 2025

6/10 Okay

toy

Traveled with partner
Disliked: Staff & service, amenities
Little to no assistance available. No carts available for luggage transport. No place to eat. Much farther from the stadium than we expected.
Stayed 1 night in Jan 2025

10/10 Excellent

Teena

Stayed 1 night in Dec 2024

6/10 Okay

Charles

Business traveler
Disliked: Staff & service, amenities
Plenty of other options. No need to stay here.

4/10 Poor

Seanquavious

Stayed 1 night in Dec 2024

2/10 Terrible

Christopher

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This use to be our favorite place and now it’s just ran down and terrible
Stayed 1 night in Nov 2024

10/10 Excellent

Jaleen

Liked: Property conditions & facilities
Goof
Stayed 1 night in Dec 2024

10/10 Excellent

Kelsey

Stayed 2 nights in Dec 2024

4/10 Poor

Christian

Stayed 1 night in Nov 2024

6/10 Okay

Juan C

Stayed 1 night in Oct 2024

10/10 Excellent

Gavin

Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff
Stayed 2 nights in Nov 2024

6/10 Okay

Matthew

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Staff shines through the murk
15th Floor hallway floor was really dirty. Room very clean and comfortable No bartender, so bar was closed, but the desk staff went the extra mile by jumping in and serving anyway.
Stayed 2 nights in Nov 2024

8/10 Good

Anita

Stayed 1 night in Nov 2024

10/10 Excellent

Evan

Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Terence

Stayed 3 nights in Nov 2024