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Brookwood Inn

2.0 star property

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Photo gallery for Brookwood Inn

Kitchenette | Private kitchen
Exterior
Kitchenette | Free WiFi
Exterior
Free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
1200 W Sugar Creek Rd, Charlotte, NC, 28213
  • University of North Carolina at Charlotte
    ‪6 min drive‬
  • Spectrum Center
    ‪8 min drive‬
  • Bank of America Stadium
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Kitchenette

Kitchenette | Free WiFi

Kitchenette

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Free WiFi

Standard Single Room

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

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Free WiFi

Standard Single Room

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Free WiFi

Standard Double Room

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room

Free WiFi

Standard Double Room

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

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The price is $75 total
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About this property

Brookwood Inn

Hotel in Hidden Valley
A 24-hour front desk, free self parking, and free WiFi in public areas are available at this hotel.
Brookwood Inn offers 129 accommodations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Public areas are equipped with complimentary wireless Internet access. Complimentary uncovered self parking is available on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (36 inches high)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Brookwood Inn Hotel
Brookwood Inn Charlotte
Brookwood Inn Hotel Charlotte

Brookwood Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 11 out of 29 reviews
Rating 8 - Good. 4 out of 29 reviews
Rating 6 - Okay. 5 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 7 out of 29 reviews

6.2/10

Cleanliness

7.8/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Moneir Ali

Liked: Amenities
Disliked: Property conditions & facilities
Some of the rooms were not maintain standard the some of there rooms are not smoke free
Stayed 6 nights in Jan 2025

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Steven

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This is one of the worst motels ever. The lady at the front desk was very nice to me upon checking in. When I went to my room, the key card did not work. I had to go get another key card. When I opened the door to the room, the light switch did not turn the light on, and the lamp button did not turn the lamp on. I went to the front desk and the lady who was nice to begin with had an attitude with me telling me that you don’t turn the light on with the light switch. So I told her I will try again. After carefully setting the knob on the lamp at a certain spot, you could get the lamp to stay on because there is a short in it. There was no phone. The TV remote had sticky stuff all over it so it could not be touched and I could not use the TV. I noticed a little broken glass near the dresser. Upon further inspection, there was a full broken bottle that was under the dresser with little pieces of glass all over the floor. There was no latch on the door. The room smelled horrible. There were shady looking people walking around and hanging around the parking lot. There was security, but I guess he was not making these people leave. It was loud all night outside my motel room door and I did not feel safe to go to sleep. This motel needs a serious makeover. I stay in hotels and motels a lot, but this is the worst one I have ever stayed in.
Stayed 1 night in Jan 2025

2/10 Terrible

Dennis, COLUMBUS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A terrible run down property. Checking in thru a glass window made me feel like scum. My "non-smoking" room smelled like a cheap, stale cigar. Uncomfortable bed. Notices posted all over the office telling "weekly renters" to remove their trash or move out was the final straw. Awful place. DO NOT STAY HERE.
Stayed 2 nights in Jan 2025

8/10 Good

Lauren

Traveled with family
Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Leydi

Stayed 2 nights in Jan 2025

4/10 Poor

jiovanny

Stayed 1 night in Jan 2025

2/10 Terrible

Nimeshkumar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor bedsheetals, soaps, No hangers, hair dryer Very old furniture Patheric flush tank Nothing was good.
Stayed 1 night in Jan 2025

8/10 Good

Bobby, Dallas

Stayed 2 nights in Jan 2025

8/10 Good

Tickeshia

10/10 Excellent

Cheryl

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay while visiting my daughter during her navy graduation! Very accommodating and very clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Lindsey

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Other than one step member who made us check out of our room after we had paid to extend another night and made us wait until 3:00 p.m. that day to check back in unless we paid a $25 fee that was the only issues that we had at this property it seemed like they wanted that $25 early check-in fee or $25 late check out fee anyway that they could get it however they kept telling us that if we paid the front desk we wouldn't have to check out of our room and could keep the same one but paying online saved us almost $30 finally a different staff member made a deal with us to pay $70 even to keep the same room and avoid checking out but we had to pay the front desk it seems like there's something fishy going on there
Stayed 1 night in Jan 2025

6/10 Okay

Lindsey

Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tickeshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable staff
Stayed 1 night in Jan 2025

6/10 Okay

Pablo

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025