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Candlewood Suites Huntersville, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Huntersville, an IHG Hotel

Premium bedding, down comforters, in-room safe, desk
Property amenity
Exterior
Premium bedding, down comforters, in-room safe, desk
Property amenity

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
16530 Northcross Drive, Huntersville, NC, 28078
  • Birkdale Village
    12 min walk
  • Lake Norman
    4 min drive
  • Lake Norman Visitors Center
    6 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    23 min drive

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Combined shower/tub, hair dryer, towels

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Premium bedding, down comforters, in-room safe, desk

Studio Suite

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, down comforters, in-room safe, desk

Studio Suite, 1 Queen Bed

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

Combined shower/tub, hair dryer, towels

Suite, 1 Bedroom, Accessible (Mobility Tub)

  • 550 sq ft
  • Sleeps 4
  • 1 Queen Bed

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The price is $98
per night
$113 total
includes taxes & fees
Dec 7 - Dec 8
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About this property

Candlewood Suites Huntersville, an IHG Hotel

Huntersville hotel close to Birkdale Village
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and barbecue grills. Weekly housekeeping is available.
Candlewood Suites Huntersville, an IHG Hotel offers 75 air-conditioned accommodations with washers/dryers and DVD players. Beds feature down comforters and premium bedding. A pillow menu is available. Premium cable television is provided. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Complimentary self parking is available on site.

Candlewood Suites Huntersville, an IHG Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel Huntersville
Candlewood Suites Huntersville
Candlewood Suites Huntersville Hotel Huntersville
Candlewood Suites Huntersville Aparthotel
Candlewood Huntersville
Huntersville Candlewood Suites
Candlewood Suites Huntersvill
Candlewood Suites Huntersville
Candlewood Suites Huntersville, an IHG Hotel Hotel
Candlewood Suites Huntersville, an IHG Hotel Huntersville
Candlewood Suites Huntersville, an IHG Hotel Hotel Huntersville

Candlewood Suites Huntersville, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 133 out of 321 reviews" "
Rating 8 - Good. 90 out of 321 reviews" "
Rating 6 - Okay. 41 out of 321 reviews" "
Rating 4 - Poor. 26 out of 321 reviews" "
Rating 2 - Terrible. 31 out of 321 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Trista

Liked: Staff & service
Great location. Run down property.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem! Everyone here is extremely friendly and the room is perfect. We are able to utilize the kitchen in our room, which has beautiful, clean appliances and cupboards that are stocked with everything we need. The bed and pillows are really comfortable, and the AC is quiet and works great. Affordability and comfort that we appreciate a lot on our long road trip! We would definitely stay here again!
Stayed 3 nights in Jul 2024

6/10 Okay

Ajile

Liked: Staff & service
Disliked: Property conditions & facilities
The property is old and smelled like smoke and old cigarettes everywhere. Staff was gracious, knowledgeable and very helpful
Stayed 1 night in Jul 2024

8/10 Good

Ajile

Business traveler, Traveled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
The property is old and smells like smoke and old cigarettes everywhere. The staff was gracious, smart and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dana

Very clean and comfortable
Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jun 2024

8/10 Good

Leonard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A two-day stay! It was what I needed: quiet and close to family residence. Thanks!
Stayed 3 nights in Jun 2024

4/10 Poor

Jenna

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2024

4/10 Poor

Linda

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had stayed here before but it has gone downhill since. The woman at the front desk was very nice and did try to accommodate us. There was an unpleasant odor and a bit dingy. The first room we were given was never cleaned. The second room was OK but the overall hotel condition was sub par. The directions for connecting to the WIFI were different than what the paper instructions were. Just an overall unpleasant experience.
Stayed 3 nights in May 2024

8/10 Good

Eve

Stayed 1 night in May 2024

8/10 Good

Victoria

Stayed 2 nights in May 2024

8/10 Good

Roni Lynn

Traveled with family
Stayed 2 nights in May 2024

6/10 Okay

allison

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
In need of some TLC
I don't know who owns this property, but you can tell very little thought or resources were put into "updating/redecorating." The smell in the hallways and room was very unpleasant. The mattress made sounds when you rolled over, sat up, or sat down on it. Caulk was used to fill large gaps, carpet was laid haphazardly.
Stayed 2 nights in May 2024

2/10 Terrible

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. However, the room furniture is too, too small, especially the bed. The bed was very low to the ground and uncomfortable. My mother is 78 and was not able to get in or out of the bed comfortably, nor was she able to get a good night’s sleep in it. Again, it’s a beautiful hotel, but unfortunately we had to change locations.
Stayed 2 nights in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
One night stay
This hotel is in a convenient location. The staff was nice. The room and bed were fine. The bathroom needed a serious upgrade. The parking spaces in the parking lot are very narrow and there were a lot of work trucks. Be careful where you park if using a personal vehicle as it could easier be hit by someone opening their car doors.
Stayed 1 night in Apr 2024

2/10 Terrible

Helena

Traveled with family and small children, Business traveler
Disliked: Cleanliness, property conditions & facilities
Overall just wasn’t pleased, smelled like cigs & weed, elevator was dirty, didn’t even work properly. Long check in process.
Stayed 1 night in Apr 2024

2/10 Terrible

Daniel, Etobicoke

Stayed 1 night in Apr 2024

2/10 Terrible

Autumn

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Candlewood never let us check into our room. Spent money for no reason. I’m super disappointed!
Stayed 1 night in Apr 2024

2/10 Terrible

Tommie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Brianna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Martha

Traveled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were very pleasant. The hotel is located close to shopping and dining. The room was clean but in the plumbing fixtures were in terrible condition. The bath tub was cracked and the tub spout was loose. The faucet in the kitchenette leaked. The room door handle jammed so opening the door from the hallway was sometimes a challenge. I reported it but no one came to repair the door handle. The attempts at maintenance were poorly done. The bathtub had been patched, then painted, but not with the correct acrylic paint designed for tubs. The loose bath spout had been glued back on using sealant but that failed and the spout almost fell off when I pulled up the diverter for the shower. I cannot recommend this hotel in its current condition.
Stayed 3 nights in Mar 2024

6/10 Okay

Towanda

Liked: Cleanliness, property conditions & facilities
Check in process was not great. The staff member was not able to check me in right away even though the funds had come out of the account already. Reservation had been made hours beforehand and Expedia hadn’t
Stayed 1 night in Mar 2024

4/10 Poor

Angelia J

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A-Okay.
Someone knocked ( loudly ) on my door at 2:37am and wakes me from a sound sleep. When I got up to ck the peephole? I didn’t see anyone there… definitely didn’t imagine this. That isn’t anything management can ‘fix,’ unfortunately. My room was very clean, comfortable, accessible and in a good area of the hotel. Great check-in and check-out.
Stayed 1 night in Mar 2024

6/10 Okay

Kenzie

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The quality was very rough. We only used it for sleeping as we were out most of the day but the shower and bathroom as a whole was very run down. The walls looked rough and the air conditioner was extremely loud. Overall it was an alright stay. I felt safe and had a bed that didn’t feel dirty so that’s the most important thing, but the place could definitely use some maintenance work.
Stayed 2 nights in Feb 2024