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Candlewood Suites Mooresville/Lake Norman,NC, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Mooresville/Lake Norman,NC, an IHG Hotel

Studio Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Indoor pool
Exterior
Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Kitchen
  • Air conditioning
  • Parking included

Explore the area

Map
3247 Charlotte Hwy, Mooresville, NC, 28117
  • Lake Norman Regional Medical Center
    18 min walk
  • Dairy Queen
    6 min walk
  • JW Clay Boulevard /UNC Charlotte Station
    25 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    34 min drive

Room options

View all photos for Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed

  • 486 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds

  • 486 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite

  • 486 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Mobility, Tub)

  • 486 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications)

  • 900 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Mobility)

  • 486 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Home2 Suites by Hilton Charlotte Mooresville

Pool
Breakfast included
Pet friendly
Parking included
4.4 out of 5, Excellent, (551)
The price is $165
per night
$182 total
includes taxes & fees
Jan 6 - Jan 7
Home2 Suites by Hilton Charlotte Mooresville

About this property

Candlewood Suites Mooresville/Lake Norman,NC, an IHG Hotel

Mooresville hotel close to Lake Norman
This smoke-free hotel features an indoor pool, a fitness center, and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Weekly housekeeping is available.
Candlewood Suites Mooresville/Lake Norman,NC, an IHG Hotel offers 90 air-conditioned accommodations with DVD players and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Candlewood Suites Mooresville/Lake Norman,NC, an IHG Hotel features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Event facilities measuring 823 square feet (76 square meters) include conference space. This business-friendly hotel also offers barbecue grills, multilingual staff, and dry cleaning/laundry services. Onsite uncovered self parking is complimentary.

Candlewood Suites Mooresville/Lake Norman,NC, an IHG Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 823 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Mooresville
Candlewood Suites Hotel Mooresville
Candlewood Suites Mooresville
Candlewood Suites Mooresville Hotel

Candlewood Suites Mooresville/Lake Norman,NC, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1000 reviews" "
Rating 8 - Good. 297 out of 1000 reviews" "
Rating 6 - Okay. 85 out of 1000 reviews" "
Rating 4 - Poor. 51 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JoAnne

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Candlewood suites is a beautiful property. Located in mooresville nc. The location is nearby starbucks, mcdonalds, shopping, banking, . It is on route 21 which connects with many places. Restaurants nearby, parks. Downtown mooresville, Feednc, rt 77, Cablewood suites is beautiful. Lots of parking. Surrounded by greenery and flowers. It has a beautiful indoor pool...we went in it alot. Clean, refreshing. In it's own room eith chairs, tables and towels. Windows let in light. The rooms are inviting. Kitchen has the amenities we need and more. Full size refrigerator, dishwasher, coffee pot, toaster, free coffee to use in coffee pot. Plus you can go to room by office and use keurig for fee coffee everyday. Also in kitchen. Silverware, plates, cups, mugs, glasses, etc. Lots of storage. Cable tv in living room, big tv. Lots of storage. Bathroom has a bathtub with a beautiful shower. And pumos for shampoo and conditioner and body wash. Sink with storage. Good lighting. Washer and dryer free to use, just need laundry detergent. Exercise room next to it. Staff are awesome. Friendly, inviting, talk with them everyday. When you need anything, just ask. Angie, Courtney, Alex. The cleaning people are nice too. We are Glad we stayed here. 😃😃😃❤️❤️❤️
Stayed 8 nights in Sep 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is really nice. However , finding it is hard as the sign is super small and it is a VERY SHARP FAST TURNOFF from the road.
Stayed 1 night in Aug 2024

4/10 Poor

lani

Stayed 1 night in Apr 2024

4/10 Poor

Casey

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
No hot water and previous guests clothes were still in the bathroom.
Stayed 1 night in Sep 2024

10/10 Excellent

Megan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people house keeping is great
Stayed 8 nights in Aug 2024

8/10 Good

Otis Barron

Liked: Cleanliness, staff & service, property conditions & facilities
Can be tricky approaching for the north drive entrance. Overall would use again.
Stayed 3 nights in Sep 2024

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints it was a nice stay, friendly service and clean rooma,
Stayed 2 nights in Aug 2024

10/10 Excellent

Megan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean housekeeping is great staff is great
Stayed 8 nights in Aug 2024

6/10 Okay

Rachael

Traveled with partner
Disliked: Property conditions & facilities
Property smells like weed and musty wet smells. Room was dirty. All of the dishes were dirty. Staff was unpleasant. Hotel is tough to enter and exit off a busy road.
Stayed 5 nights in Aug 2024

10/10 Excellent

Megan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay clean rooms
Stayed 1 night in Aug 2024

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quite. Huge Tub and very kind staff
Stayed 1 night in Aug 2024

4/10 Poor

lani

Disliked: Cleanliness
Time to start replacing (mattresses and faulty shower heads) and/or giving this place a deep clean. The lounge chair in my room was covered with stains, and when I moved it to retrieve a dropped earring, found layers of debris (coins, food scraps..) and dirt underneath. It had obviously been a while since anyone had bothered to move the chair and clean under it. The coffee pot had a previously used coffee packet still in the filter compartment and was covered in a layer of dust. Not a pleasant stay. Glad I brought my own pillow at least.
Stayed 1 night in Aug 2024

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to Stay.
2nd time at this facility. Just about as good as the first time. Some kitchen utensils were missing from the kitchen. No big deal, we got some ourselves. On the 'Eco friendly' question, the room was pre-set way too cold. No need to waste energy on that. Else as enjoyable as the first time.
Stayed 3 nights in Aug 2024

10/10 Excellent

DONALD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't be better
Wonderful surprise. Great staff, fine restaurant, close to New River Gorge visitor center. Couldn't have been any better!!!!!!!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was great and very accommodating. Staff was polite and very helpful as always. Room was quiet, comfortable and very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
While the hotel is aging a bit, it was clean and the staff was very friendly.
Stayed 1 night in Jul 2024

2/10 Terrible

Carolyn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Ebonique

Stayed 1 night in Jun 2024

2/10 Terrible

Karla

Traveled with family and small children, Traveled with family
Disliked: Staff & service
Property does a bait and switch. Verbally confirms cancellation with no penalty and then withdraws later. Extremely u professional and money hungry. Clearly hospitality is not managements calling as they couldn’t even pick up a phone and hid behind his team the entire time.
Stayed 1 night in Jul 2024

10/10 Excellent

michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it very clean and quiet
Stayed 2 nights in Jul 2024

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Rick

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Very dog friendly and the staff was great. Some of the guest thought the parking lot was for a beer bash and driving competition when we were arriving. Overall it was an 8
Stayed 1 night in Jun 2024

8/10 Good

Kymico

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. Nice area.
Stayed 3 nights in Jun 2024