Canopy by Hilton Charlotte Southpark

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Canopy by Hilton Charlotte Southpark

Premium bedding, down comforters, in-room safe, desk
Exterior
Hallway
Bar (on property)
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Gym
    Gym

Explore the area

Map
4905 Barclay Downs Drive, Charlotte, NC, 28210
  • Park Road Park
    12 min walk
  • SouthPark Mall
    15 min walk
  • Phillips Place
    19 min walk
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    24 min drive

Room options

Room, 1 King Bed

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Hearing)

  • 738 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Peloton Wellness Room)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 738 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Canopy by Hilton Charlotte Southpark

4-star hotel in SouthPark
This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Canopy by Hilton Charlotte Southpark offers 150 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a fitness center.
Canopy by Hilton Charlotte Southpark features a health club and complimentary bicycles. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 5 meeting rooms, and coworking spaces. Event facilities measuring 9000 square feet (836 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Canopy by Hilton Charlotte Southpark is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Canopy by Hilton Charlotte Southpark has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Secured, covered self parking on site (USD 10 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Health club

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 9,000 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay), plus a deposit of USD 80.44 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults, and USD 10.00 to 50.00 for children
  • Covered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet deposit: USD 80.44 per stay
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy by Hilton Charlotte Southpark Hotel
Canopy by Hilton Charlotte Southpark Charlotte
Canopy by Hilton Charlotte Southpark Hotel Charlotte

Canopy by Hilton Charlotte Southpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 477 out of 657 reviews" "
Rating 8 - Good. 91 out of 657 reviews" "
Rating 6 - Okay. 37 out of 657 reviews" "
Rating 4 - Poor. 26 out of 657 reviews" "
Rating 2 - Terrible. 26 out of 657 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shawanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and conveniently located
Stayed 1 night in Aug 2024

10/10 Excellent

Marcus

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing environment.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
The scent that is being put out in the public spaces is too strong, not even nice and gave me a head ache. I was put in a disabled room (which was not requested). Parking is inconvenient, down the hill/street and into a parking garage...which you get charged $10+tax a night. No bellman to assist with luggage makes it worse.
Stayed 3 nights in Aug 2024

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a few times and is consistently good.
Stayed 1 night in Aug 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok for quick overnight
Stayed 1 night in Aug 2024

10/10 Excellent

Caitlin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sherrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location. I would definitely return.
Stayed 1 night in Jul 2024

10/10 Excellent

Kendra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff are very nice. The rooms are modern and clean. Comfy bed. This hotel is in a convenient area with easy parking.
Stayed 1 night in Jul 2024

10/10 Excellent

Colleen

Stayed 2 nights in Jul 2024

10/10 Excellent

Jesus

Stayed 1 night in Jul 2024

2/10 Terrible

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We were informed by the front desk person upon arrival at 5:30pm our room was not ready
Stayed 1 night in Jul 2024

8/10 Good

Clark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute 5 star experience....EXCEPT for the parking! We arrived late at night and were told to go around to the rear of the building. We got sorta trapped in a parking lot not affiliated with Canopy at all! Almost an hour after we arrived, we got into our room. We are comfortable on NYC, SF, Chicago and Boston. To get crossed up in a Charlotte hotel was somewhat frustrating. Otherwise, room, staff and location were great.
Stayed 1 night in Jul 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, friendly staff and excellent room’
Stayed 2 nights in Jul 2024

10/10 Excellent

Keelin

Stayed 1 night in Jun 2024

10/10 Excellent

Brandi

Stayed 1 night in Jun 2024

10/10 Excellent

Chelsea

Stayed 2 nights in Jun 2024

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast at this place is amazing, You have to pay but if you get the breakfast vouchers it covers a bit of your meal, but the food is so good it was worth. I can be a stickler for having to pay for things, especially hotel food. But man oh man this breakfast was top notch. Super friendly staff always the most important after a clean hotel room, which is definitely was
Stayed 2 nights in May 2024

10/10 Excellent

Gary

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always pleasant, and property is always well managed and well kept.
Stayed 1 night in Jun 2024

10/10 Excellent

Robin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Damian

Stayed 2 nights in Jun 2024