Canopy by Hilton Charlotte Southpark

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Canopy by Hilton Charlotte Southpark

Premium bedding, down comforters, in-room safe, desk
Lobby
Hallway
Bar (on property)
Premium bedding, down comforters, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Breakfast available
  • Parking available
  • 24/7 front desk

Explore the area

Map
4905 Barclay Downs Drive, Charlotte, NC, 28210
  • Park Road Park
    ‪12 min walk‬
  • SouthPark Mall
    ‪15 min walk‬
  • Phillips Place
    ‪19 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

Room, 1 King Bed

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Hearing)

  • 738 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Peloton Wellness Room)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 738 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Canopy by Hilton Charlotte Southpark

4-star hotel in SouthPark
This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Canopy by Hilton Charlotte Southpark offers 150 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a fitness center.
Canopy by Hilton Charlotte Southpark features a health club and complimentary bicycles. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 5 meeting rooms, and coworking spaces. Event facilities measuring 9000 square feet (836 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Canopy by Hilton Charlotte Southpark is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Canopy by Hilton Charlotte Southpark has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Secured, covered self parking on site (USD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Health club

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 9,000 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay), plus a deposit of USD 80.44 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults, and USD 10.00 to 50.00 for children
  • Covered self parking fee: USD 15.00 per night (in/out privileges)
  • Pet deposit: USD 80.44 per stay
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy by Hilton Charlotte Southpark Hotel
Canopy by Hilton Charlotte Southpark Charlotte
Canopy by Hilton Charlotte Southpark Hotel Charlotte

Canopy by Hilton Charlotte Southpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 495 out of 682 reviews" "
Rating 8 - Good. 94 out of 682 reviews" "
Rating 6 - Okay. 39 out of 682 reviews" "
Rating 4 - Poor. 26 out of 682 reviews" "
Rating 2 - Terrible. 28 out of 682 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Morgan

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk agent needs some customer service training. He wasn’t overly friendly or welcoming at all. Room was clean and bed comfortable. Convenient location close to restaurants and shopping.
Stayed 1 night in Oct 2024

2/10 Terrible

Miranda

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
I paid for the room in full and they did not have the room available for me when I arrived to check in staff was very rude and unhelpful
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Dee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was difficult as spaces are Really small. Nice sitting area out Front.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ranin

Stayed 1 night in Aug 2024

2/10 Terrible

Brian

Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay!
Stayed 4 nights in Sep 2024

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in for a girls trip on Friday the 13th so we were Amused and pleased Mr.Luck checked us in. Customer service was stellar.
Stayed 1 night in Sep 2024

8/10 Good

Keyaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking could use some improvement !
Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline

Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and so well done! The staff was incredibly friendly and helpful and the gym was perfect!
Stayed 1 night in Aug 2024

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, beautiful clean room/bathroom. While parking is free, only complaint is the parking deck is small and difficult to use.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tynesia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Digital check-in was so easy. The property was clean. The bed was extremely comfortable.
Stayed 2 nights in Aug 2024

8/10 Good

Boyd, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Juli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Shawanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and conveniently located
Stayed 1 night in Aug 2024

10/10 Excellent

Marcus

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing environment.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
The scent that is being put out in the public spaces is too strong, not even nice and gave me a head ache. I was put in a disabled room (which was not requested). Parking is inconvenient, down the hill/street and into a parking garage...which you get charged $10+tax a night. No bellman to assist with luggage makes it worse.
Stayed 3 nights in Aug 2024

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a few times and is consistently good.
Stayed 1 night in Aug 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok for quick overnight
Stayed 1 night in Aug 2024