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Canopy by Hilton Charlotte Southpark

4.0 star property

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Photo gallery for Canopy by Hilton Charlotte Southpark

Terrace/patio
Exterior
55-inch LCD TV with satellite channels, TV
1 bedroom, premium bedding, down comforters, in-room safe
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Parking available

Explore the area

Map
4905 Barclay Downs Drive, Charlotte, NC, 28210
  • Park Road Park
    ‪11 min walk‬
  • SouthPark Mall
    ‪12 min walk‬
  • Quail Hollow Club
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(47 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

1 bedroom, premium bedding, down comforters, in-room safe

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom

55-inch LCD TV with satellite channels, TV

Premium Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom, Accessible (Hearing)

  • 738 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(12 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Peloton Wellness Room)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed (Peloton Wellness Room)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom

  • 738 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(24 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(6 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Canopy by Hilton Charlotte Southpark

4-star hotel in SouthPark
This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Canopy by Hilton Charlotte Southpark offers 150 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a fitness center.
Canopy by Hilton Charlotte Southpark features a health club and complimentary bicycles. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 5 meeting rooms, and coworking spaces. Event facilities measuring 9000 square feet (836 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Canopy by Hilton Charlotte Southpark is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Canopy by Hilton Charlotte Southpark has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Secured, covered self parking on site (USD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Health club

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 9,000 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay), plus a deposit of USD 80.44 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults, and USD 10.00 to 50.00 for children
  • Covered self parking fee: USD 15.00 per night (in/out privileges)
  • Pet deposit: USD 80.44 per stay
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy by Hilton Charlotte Southpark Hotel
Canopy by Hilton Charlotte Southpark Charlotte
Canopy by Hilton Charlotte Southpark Hotel Charlotte

Canopy by Hilton Charlotte Southpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 621 out of 871 reviews
Rating 8 - Good. 132 out of 871 reviews
Rating 6 - Okay. 55 out of 871 reviews
Rating 4 - Poor. 31 out of 871 reviews
Rating 2 - Terrible. 32 out of 871 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nitalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dianaliz

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Canopy by Hilton, and it exceeded my expectations! The entire hotel was extremely clean, from the lobby to the rooms. Everything felt fresh and well-maintained, which made my stay even more comfortable. The modern decor gave the hotel a sleek and upscale feel, making it a great place to relax.
Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is super convenient to shopping and restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tabitha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and professional staff!!! Loved the premium king room❤️
Stayed 2 nights in Mar 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Lou

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated hotel lobby and rooms. Friendly staff. The bed, linen and pillows were very comfortable. Also , very quiet inside the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Lakeisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was super nice and clean. The staff was nice and Tyler and the guy making the coffee was super kind and considerate. The parking was tight and parking across the street was a downer but that would be my only complaint. I am a women so walking across the street through a garage with no security was not expected
Stayed 2 nights in Mar 2025

10/10 Excellent

Tinisha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was overall amazing but there was minimum parking on site you have to go over to the over flow parking lot
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Charlotte

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel in the heart of Southpark Area

Well-appointed hotel, nicely decorated. Fresh and new. Great place to stay. I would stay here again. **I do hope the staff will start to really review the rooms. I noted some items that will easily be missed if not taken care of: rubber seal on shower, broken handle on fridge. For a brand new hotel, this attention to detail will cost them in the future.
Stayed 2 nights in Mar 2025

2/10 Terrible

Antone’a

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

John

Stayed 1 night in Mar 2025

8/10 Good

Rossana

Liked: Amenities
Perfect!
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Business traveler
Liked: Property conditions & facilities, room comfort

South Park in Charlotte is a great area to stay in

The beds were made daily and the trash was emptied but that was it. Dirty coffee cups and no replacement coffee. We had to wash the cups ourselves and go to the lobby to get more coffee pods. The location was fantastic and the employees were great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Opoku

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property and surroundings
Stayed 3 nights in Mar 2025

8/10 Good

Lakita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and quiet. There was an easy walk to restaurant options
Stayed 1 night in Mar 2025

8/10 Good

George M.

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

JEFF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A few days of NASCAR

The hotel is nice and rooms are pretty. Beds are very soft and are in need of being replaced. A lot of construction next door but wasn’t bothered by it once your inside hotel. Parking is tight. They have a coffee shop that had great coffee but was out of half and half every morning. We only got to eat breakfast and it was great. However, dinner menu at their restaurant was minimal. They claimed they were waiting on a truck for all their food so that was disappointing as the menu looked great. Beautiful area and lots of great restaurants.
Stayed 5 nights in Mar 2025

8/10 Good

Tineesha

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff wasnt friendly didnt greet you was to busy on their phones
Stayed 2 nights in Mar 2025

10/10 Excellent

Earma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Scott

Traveled with family
Disliked: Amenities
We have visited this property 8 times over the past 4 years. This visit we experienced a non functioning fridge drawer and was only offered ice to solve the problem. We asked for bathroom towels since we didn’t receive cleaning services and were told housekeeping would deliver to our room. This did not happen. The next day we asked for our room to be cleaned and were told “no problem”. When we returned at the end of the day nothing was done and only offered two towels, no wash cloths. Definitely looking for a new location since we visit a couple times every year.
Stayed 3 nights in Mar 2025

8/10 Good

India

Stayed 2 nights in Mar 2025