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Canopy by Hilton Charlotte Southpark

4.0 star property

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Terrace/patio
55-inch LCD TV with satellite channels, TV
1 bedroom, premium bedding, down comforters, in-room safe
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Parking available
$125
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
4905 Barclay Downs Drive, Charlotte, NC, 28210
  • Place, Park Road Park
    ‪11 min walk‬
  • Place, SouthPark Mall
    ‪12 min walk‬
  • Place, Quail Hollow Club
    ‪6 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(50 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom

  • 738 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(12 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom, Accessible (Hearing)

  • 738 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(27 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

1 bedroom, premium bedding, down comforters, in-room safe

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • 338 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

55-inch LCD TV with satellite channels, TV

Premium Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium One Bedroom King Suite

  • Sleeps 2

View all photos for Room, 1 King Bed (Peloton Wellness Room)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed (Peloton Wellness Room)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room

Bathroom | Shower, rainfall showerhead, hair dryer, towels

Premium King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

1 King Peloton Wellness Room With Therabody

  • Sleeps 2

1 King Premium Bedroom-Balcony

  • Sleeps 2

Premium Room With 1 King Bed And Balcony-Hearing/Mobility Accessible With Roll-in Shower

  • Sleeps 2

Premium 1 King Suite-Hearing/Mobility Accessible With Roll-in Shower

  • Sleeps 2

2 Qns Mobility/Hearing Accessible W/Ri-Shower

  • Sleeps 4

Premium Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4

Premium Room 2 Queen Beds

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

One King Bedroom With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

One Bedroom King

  • Sleeps 2

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About this property

Canopy by Hilton Charlotte Southpark

4-star hotel in SouthPark
This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Change of towels is available on request.
Canopy by Hilton Charlotte Southpark offers 150 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a fitness center.
Canopy by Hilton Charlotte Southpark features a health club and complimentary bicycles. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 5 meeting rooms, and coworking spaces. Event facilities measuring 9000 square feet (836 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Canopy by Hilton Charlotte Southpark is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Canopy by Hilton Charlotte Southpark has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Secured, covered self parking on site (USD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Free bicycle rentals
  • Health club

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 9,000 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay), plus a deposit of USD 80.44 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults, and USD 10.00 to 50.00 for children
  • Covered self parking fee: USD 15.00 per night (in/out privileges)
  • Pet deposit: USD 80.44 per stay
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy by Hilton Charlotte Southpark Hotel
Canopy by Hilton Charlotte Southpark Charlotte
Canopy by Hilton Charlotte Southpark Hotel Charlotte

Canopy by Hilton Charlotte Southpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 692 out of 972 reviews
Rating 8 - Good. 147 out of 972 reviews
Rating 6 - Okay. 61 out of 972 reviews
Rating 4 - Poor. 33 out of 972 reviews
Rating 2 - Terrible. 39 out of 972 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Candiss

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Staff and checking was wonderful however I requested extra wash clothes to be in room when arriving only 2 were present.I don't use same washing towel once use I use a new one
Stayed 1 night in Aug 2025

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are absolutely stunning & very clean. I was truly blown away with the quality of my stay for the price. The location is amazing, too. I will definitely be rebooking here in the future!
Stayed 1 night in Aug 2025

10/10 Excellent

Tayja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more parking
Stayed 1 night in Jul 2025

6/10 Okay

Jessica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

8/10 Good

Vivianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great however the refrigerator was broken
Stayed 1 night in Jul 2025

2/10 Terrible

David

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Hotel was vey clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking was both good and bad. Under the hotel - safe from the occasional downpour…but, the spaces were tight. The entrance to the elevator was supposed to open with your room key, but it was disabled. Coffee was fresh, hot and tasty every morning. Staff was friendly, and we loved our room! A door separating the beds from the bathroom ensured I got to sleep in when hubby arose early. The location is excellent for shopping, dining, or even sightseeing, if you have a rental car. Came for a romantic weekend getaway. Loved it; will stay here again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sharnese

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and service.
Stayed 1 night in Mar 2025

10/10 Excellent

Kimona

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was excellent. Room was clean and comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Khiry

Traveled with family and small children
I usually don’t leave reviews but this hotel is great. Highly recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2025

10/10 Excellent

Nikolas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay. Helpful and friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joel

Stayed 2 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy hotel in a quiet area. Spacious rooms. Friendly staff. Easy and affordable self-parking.
Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was so clean and the bed was perfect! The staff was friendly and the garage made parking easy. It was a great trip!
Stayed 2 nights in Jul 2025

10/10 Excellent

Caleb, SPARTANBURG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed here for a quick weekend getaway, and I must say—it was a terrific experience from start to finish. The rooms were exceptionally clean and well-maintained, truly up to par with what you’d expect from a much more expensive hotel. What stood out even more was the price. It was incredibly affordable and absolutely worth every penny. You really feel like you’re getting great value without sacrificing quality. The staff was another highlight of my stay. Every person I encountered was warm, friendly, and readily available to answer any questions I had. Their hospitality made the entire stay even more comfortable and welcoming. Though this was just a short trip for me, I can confidently say this will be my go-to spot whenever I need a relaxing weekend escape. Highly recommend!
Stayed 2 nights in Jul 2025

8/10 Good

Reneatha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ronnesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Adam N

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and comfy. Bed was solid, good sheets and a nice bathroom with a roomy shower. It's a minor thing, but frustrating to the point that it left an impression on us. When arriving, the front doors are huge solid wood doors so two things - 1) you can't see people on the other side and we got hit reaching for the door not knowing someone was coming through; and 2) they are nearly impossible to open single handily with rolling luggage in tow or multiple bags. They are so heavy and bulky with no clear access. It would be surprising if they're ADA compliant as I didn't see any buttons for automation. I find that odd for a hotel with so many people coming and going during prime checkout and check in times. Also, with a larger vehicle, parking the garage is extremely difficult. They did attempt to charge me for parking in the lot one night but we didn't as there was a party onsite and parking was completely full so something to be mindful of. Overall, good stay.
Stayed 3 nights in Jun 2025

8/10 Good

Britt

Very nice staff. Had to pay for parking, which was unexpected. There was a long hair in our shower and the bed smelled a bit musty. Great area, though
Stayed 2 nights in Jun 2025

2/10 Terrible

Lisa

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Had to park across the street in an overflow parking lot that wasn’t monitored or no cameras. 10 vehicles were broken into. We got no response from management. We had to pay out of pocket for the replacement of our window. Told they were working for a refund but as of 6/27 it hasn’t happened. Occurred on 6/6/25 Parking is horrendous. Not enough parking for guests
Stayed 2 nights in Jun 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Stayed 1 night in Jun 2025