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Charlotte Marriott City Center

4.0 star property

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Photo gallery for Charlotte Marriott City Center

Meeting facility
55-inch Smart TV with satellite channels, TV, iPod dock
View from room
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
100 West Trade Street, Charlotte, NC, 28202
  • Bank of America Corporate Center
    ‪1 min walk‬
  • Spectrum Center
    ‪4 min walk‬
  • Bank of America Stadium
    ‪11 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 55-inch Smart TV with satellite channels, TV, iPod dock

Suite, 1 King Bed

  • 395 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, desk, iron/ironing board

Club Room, 2 Double Beds, Non Smoking

  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

View from room

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge Room, Club Room, 1 King Bed, Non Smoking

View from room

Concierge Room, Club Room, 1 King Bed, Non Smoking

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Double Beds

  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed, Corner

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

View from room

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

View from room

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Charlotte Marriott City Center

Hotel in Uptown Charlotte
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Charlotte Marriott City Center offers 446 accommodations with iPod docking stations and coffee/tea makers. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and gift shops/newsstands. Onsite parking is available (surcharge).

Charlotte Marriott City Center is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Stoke Charlotte - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Coco and the Director - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 69 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to noon for a fee: USD 6 to 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco and the Director
  • Stoke Charlotte

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (22 inches high)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1984
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 6 to 18 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 69 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte City Center Marriott
Charlotte Marriott City Center
Marriott Charlotte City Center
Marriott Hotel Charlotte City Center
Charlotte Marriott City Hotel Charlotte
Marriott Charlotte
Charlotte Marriott City Center Hotel
Charlotte Marriott City Center Hotel
Charlotte Marriott City Center Charlotte
Charlotte Marriott City Center Hotel Charlotte

Charlotte Marriott City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1000 reviews
Rating 8 - Good. 192 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jasmine

Stayed 4 nights in Feb 2025

8/10 Good

Lashawnda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the restaurant/bar and cafe on the premises!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Wasn’t accessible parking unless you utilized valet.
Stayed 1 night in Feb 2025

6/10 Okay

RICHONN

Liked: Cleanliness, property conditions & facilities
Valet prices are ridiculous $69 a day . The hotel stated it’s controlled by the city but the Marriott 2 hotels down was only $48 I thought about switching hotels because that’s highway robbery. They have the nerve to ask for a tip after 1 day of getting my vehicle
Stayed 3 nights in Feb 2025

10/10 Excellent

mark

Stayed 3 nights in Feb 2025

8/10 Good

Jon Eric

Stayed 4 nights in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Kayla

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property not the best area
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Staff were nice and quick to help.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gwendolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location downtown. Lobby can be very busy and hotel takes event parking making walking out through the front a little dicey. M Club staff and housekeeping were fantastic. Elevators are slow, a few creak loudly and don’t stop level with the floor, 2 of the six are only for parking garage and at least one other was out of service- there was a line to go up in the mornings and evenings. Very comfortable lobby. Range of food choices within walking distance. Walking around at night is very different than day- often homeless people panhandling by hotel entrance and taking shelter in Lynx train stop. Room door had to be pulled hard to shut making it hard not to slam and you could hear other doors slamming at all hours. Furniture needs a refresh- scratched and faded. Beds are very comfortable. Flooring in bathroom is not caulked at walls or tub- even being careful we had water run off into gaps and our ceiling had water damage lining up with where the same problem was happening above us. Front desk people, 2 ladies running M Club, housekeeping staff, and common area cleaners were all exceptional. M Club upgrade was definitely worth it. Gym is well equipped and has a spinning room and yoga/ stretch area with on demand video classes. Would have liked a pool or ability to use pool at other Marriott hotel. Good experiences with in-house dining (Stoke) and cafe (Director and Coco).
Stayed 5 nights in Feb 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth H.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in the heart of the city.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get away

The hotel was very nice and modern. The room was nice and clean. We booked king size single bed, but the tin wasn't ready at checkin so they provided a double bed room. Will stay here again.
Stayed 1 night in Feb 2025

2/10 Terrible

Cameron

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gordon, Huntersville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Li rong

Stayed 2 nights in Feb 2025

10/10 Excellent

PRESTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, professional staff, and very clean, modern rooms. Thanks
Stayed 2 nights in Feb 2025

10/10 Excellent

Agnieszka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean rooms! We were upgraded to the presidential suite for our 10 year anniversary and it was such a nice surprise!
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be coming back

Enjoyed my stay there. The service was great. The staff was pretty quick with the request he needed. I will be staying again.
Stayed 1 night in Feb 2025

10/10 Excellent

Lakia

Liked: Cleanliness, staff & service, property conditions & facilities
Jamar at check in was super attentive and told us about the lounge spots nearby.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness
Booked with hotels.com king bed when arrived was told 3rd parties tend to mislead guest with actual room availability. They moved us to 2 double beds
Stayed 1 night in Feb 2025

10/10 Excellent

Jereme

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay, service was very good!!
Stayed 2 nights in Feb 2025