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City Express by Marriott Charlotte South End

2.5 star property

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Photo gallery for City Express by Marriott Charlotte South End

Desk, laptop workspace, blackout drapes, iron/ironing board
Smart TV
Meeting facility
Exterior
Dining

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk
$108
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
242 E Woodlawn Road, Charlotte, NC, 28217
  • Place, Bank of America Stadium
    ‪7 min drive‬
  • Place, Charlotte Convention Center
    ‪7 min drive‬
  • Place, Spectrum Center
    ‪8 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪10 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

City Express by Marriott Charlotte South End

Hotel in Executive Park
This smoke-free hotel features a fitness center, a 24-hour business center, and WiFi in public areas. Free continental breakfast and free wired internet in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
City Express by Marriott Charlotte South End offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Public areas are equipped with complimentary wired Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 900 square feet (84 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and gift shops/newsstands.

City Express by Marriott Charlotte South End is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 8:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transportation

  • Extended parking on site (USD 25 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 900 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 25 per stay
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

City Express by Marriott Charlotte South End Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 353 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 115 out of 1001 reviews
Rating 2 - Terrible. 100 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, and personal care items in bathroom.
Stayed 1 night in Aug 2025

10/10 Excellent

Janeeta

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, booked last minute but was in a convenient area.
Stayed 1 night in Aug 2025

10/10 Excellent

Usman

Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Stayed 2 nights in Jul 2025

10/10 Excellent

Roderick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Simon, Stone Mountain

Stayed 1 night in Aug 2025

10/10 Excellent

Melvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Aug 2025

6/10 Okay

Ryan

Stayed 1 night in Aug 2025

8/10 Good

Ashley-Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevator wasn’t working and so you had to go outside and up the external stairs. The doors would normally have required key card access but because the elevator was down they had the door taped so it would always open and anyone could walk right in off the street.
Stayed 1 night in Aug 2025

8/10 Good

David

Stayed 3 nights in Aug 2025

6/10 Okay

Latanya

Liked: Cleanliness, room comfort
The elevator was broken. The stairs are located outside the building. The stairs are old and rusty, and felt unsafe. The rooms were nice, comfortable, and clean. The side entrance on the second floor had no lock. Good location for restaurants and shopping.
Stayed 1 night in Aug 2025

10/10 Excellent

Shanyia

room was nice
Stayed 2 nights in Aug 2025

2/10 Terrible

Tyisha

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

wayslan

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Aug 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 1 night in Aug 2025

10/10 Excellent

Malika

Stayed 1 night in Jul 2025

8/10 Good

Rashaud

Stayed 2 nights in Jul 2025

6/10 Okay

Mercedes

Stayed 1 night in Aug 2025

10/10 Excellent

Yuriy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Aug 2025

10/10 Excellent

Yuriy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Aug 2025

4/10 Poor

Muhammad

Traveled with family
Very bad It was so horrible
Stayed 1 night in Aug 2025

4/10 Poor

Latrrssa

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was accommodating but the building was not secure and the elevator remained broken the entire time. The floors in the lobby were sticky and dirty. In the end the manager refunded us for a night.
Stayed 3 nights in Jul 2025

6/10 Okay

SARA

Liked: Cleanliness, room comfort

Arregl

El elevador no funciona y ruvimos que subir unas gradas exteriores que estaban muy sucias, eso le restó mucho a la aprciacion de este hotel La zona tampoco es muy buena La habitación estaba bien, la cama confortable y el desayuno basico pero bueno
Stayed 1 night in Jul 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean and comfortable
Stayed 1 night in Jul 2025

8/10 Good

Esmeralda

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The check in was fast, the elevator was broken so we had to use the stairs to bring up our luggage. The stairs were a bit old and flimsy. We did see some garbage on the staircase and smelled like urine. The inside of the hotel was nice, the bed was comfortable, the bathroom was clean, the refrigerator was a bit bigger, so we were able to fit a lot of water bottles. The breakfast was good, and employees were nice.
Stayed 1 night in Jul 2025