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Comfort Inn Charlotte Airport Uptown

2.5 star property

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Photo gallery for Comfort Inn Charlotte Airport Uptown

Lobby
Exterior
40-inch flat-screen TV with cable channels, TV
Lobby sitting area
Seasonal outdoor pool

Reviews

6.2 out of 10

Popular amenities

  • Free airport shuttle
  • Pool
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
5822 Westpark Dr, Charlotte, NC, 28217
  • United States Citizenship and Immigration Services office
    ‪5 min drive‬
  • Charlotte Regional Farmers Market
    ‪8 min drive‬
  • Park Road Park
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Queens, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

2 Queens, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Lobby

Quality Inn & Suites Airport

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
3.7 out of 5, Good, (1923)
The price is $65
per night
$75 total
includes taxes & fees
Mar 3 - Mar 4
Quality Inn & Suites Airport

About this property

Comfort Inn Charlotte Airport Uptown

Hotel in Executive Park
A fitness center, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite.
Comfort Inn Charlotte Airport Uptown offers 143 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Comfort Inn Charlotte Airport Uptown features a fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a vending machine, multilingual staff, and a picnic area. Complimentary self parking is available on site.

Comfort Inn Charlotte Airport Uptown is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to midnight on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Executive Park
Comfort Inn Executive Park Charlotte
Comfort Inn Executive Park Hotel
Comfort Inn Executive Park Hotel Charlotte
Charlotte Comfort Inn
Comfort Inn Charlotte

Comfort Inn Charlotte Airport Uptown Reviews

Reviews

6.2
Rating 10 - Excellent. 141 out of 513 reviews
Rating 8 - Good. 85 out of 513 reviews
Rating 6 - Okay. 77 out of 513 reviews
Rating 4 - Poor. 68 out of 513 reviews
Rating 2 - Terrible. 142 out of 513 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Fantasia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were amazing but the conditions of the hotel were horrible. The hotel smelled like urine. There were kids running around being loud and fighting at 3 o’clock in the morning. * Unattended kids at all times of the hour * There were bloody towels sitting right outside of the elevator. Hours after breakfast was over there was still food all over the dining area. I will never stay at this location again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jo-Ann

Stayed 2 nights in Oct 2024

10/10 Excellent

SanRosezena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice and clean except for the lobby women's bathroom.
Stayed 1 night in Nov 2024

2/10 Terrible

Michelle K

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for my stay ahead of time with my booking and when I arrived to check into the hotel they told me THEY WERE OVERBOOKED AND THEY DID NOT HAVE A ROOM FOR ME TO STAY IN!!!! They said they could refund me & that's it. I'm from out of town. My son & I had no where to stay because every hotel in the area & surrounding areas was completely booked for the weekend. We had to go to the airport & sleep there until our flight the next day. Smh!!!!! While at the hotel, when I arrived there was a sign in the desk be back in 10 mins. I timed it & we waited for 23 mins until someone to arrived to help us. So to wait that long & then to be told there were no rooms for me to stay in....I WAS PISSED!!!! While waiting for my refund, a guest came to the desk bringing a mop back from mopping her own room from a water incident and she said she needed covers because her room did not come with linens when she checked in! Whaattt! As I tired to call around to find a room, sat down in their main dining around & all the individual chair cushions were peeling, and bench seats were falling apart. There was zero upkeep of the the hotel just from what I could see in the lobby and dining area, plus to see a guest mopping up her room and having no linens upon arrival is crazy! I probably dodged a bullet, but I still can't believe my child & I were left homeless for a weekend due to poor management or should I say the lack there of!!
Stayed 1 night in Oct 2024

4/10 Poor

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor customer service.
Facility ran out of towels. Requested room to be cleaned and was told they needed to know the day before if service was needed. This would have been impossible since we arrived the day before.
Stayed 2 nights in Oct 2024

8/10 Good

Lashonda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Yahynis

Traveled with family and small children
Disliked: Cleanliness
Not ok
Stayed 1 night in Oct 2024

6/10 Okay

Shayla

Stayed 1 night in Oct 2024

10/10 Excellent

NADIA, New York

Stayed 3 nights in Sep 2024

2/10 Terrible

gustave

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

SanRosezena

Stayed 2 nights in Oct 2024

4/10 Poor

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities
Lounge was poorly maintained. Staff took to long at check in. Rooms poorly maintained, sheet rock patches visible, bathrooms outdated and furniture old and damaged
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, comfortable bed
Breakfast: Eggs, sausage, toast, bagels, bananas, apples, waffles, 3 kinds of cereal plus all the condiments you need for the listed items. Beds were comfortable. The air conditioner in our room didn't work. 2 ice machines - neither worked I'd stay here again if the air conditioner worked.
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a weird location but everything else was good. Booked hotel when it said 6.7 miles on application was actually 17 miles away.
Stayed 1 night in Oct 2024

2/10 Terrible

James

Stayed 1 night in Oct 2024

6/10 Okay

Kayla

Traveled with family
Good stay but never got my deposit back
Stayed 2 nights in Oct 2024

2/10 Terrible

Geoffrey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Julie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Jacquon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ohh where do I start 1st... I booked 2 rooms at this hotel room 513 and room 506 for my girlfriends birthday weekend(totaling 589.1 room for me and my girl and the other for my sister. We was supposed to stay for 4 nights. Disclaimer check in was on the 26th of sept and check out was on the 30th(i didn't check in until 2am on the 27th so i didn't get to experience one of the nights so thats not their fault but ill tell you what is)... 1st i was given a hard time about a dumb policy that has nothing to do with me. I literally had to beg the clerk at the desk to let me into the rooms that I already paid for through expedia. I was very patient and kind and still she had given me a hard time. She said something about not renting to locals... so if that is the case comfort inn needs to take that up with expedia who they are in partnership with for even allowing me to spend my money and then get all the way there to the hotel just to be harassed and potentially not even get the rooms. This is a loooong list of things that went wrong with my stay at this hotel from hell. 2nd when we finally
Stayed 4 nights in Sep 2024

2/10 Terrible

Christopher

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First, we reserved a 2 queen room since we had 3 people in our party. When we arrived they put us in a single King bed room. The desk was great and was trying to be accommodating. They changed rooms for us and the second room was already occupied. The third room suggested had a small leak due to the AC unit and they informed us that there was some water under the tile. We were ok with it due to needing to get to bed. When we got into the room was was coming from between every tile near the second bed. As we were getting ready, my son said there were bugs crawling the walls in the bathroom. As we were getting ready to go to sleep my son noticed small roaches crawling on the side table and when my wife went to look, she saw a large roach crawling on the bed. We immediately got up and left. Luckily we were able to find another hotel that had a room since there was a game in town and workers in the area that were helping with Hurricane Helene relief. The staff was great but we had to get away from here.
Stayed 1 night in Oct 2024

4/10 Poor

Shannon

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Ibrahim

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
There were tiny insects in a lot of number in my room. Looked to me cockroaches. Could not sleep. Informed the front desk. The staff and location of the hotel was nice
Stayed 1 night in Sep 2024

6/10 Okay

SUSAN

Liked: Staff & service
The property seemed okay on arrival. In the morning I saw things a bit differently. My bedding had stains on. I found hairs in the bath, wash basin and 1 in the bed. The floor didn't look clean either. Other parts of the premises were clean. The noise from around 6pm to around midnight was very annoying, it sounded like it was outside with vehicles racing and revving. The staff were very nice, helpful and friendly. The breakfast was good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sheri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Inn Charlotte Beat Helen!
I have stayed here 3 times and they have always been very nice. This last visit, was when Hurricane Helen hit. We landed in Charlotte, not knowing what was happening. The hotel was wonderful and welcoming, even though there was no electricity or water. The city was devastated but the staff went above and beyond. They shared a lantern with us and made a reservation for an additional night. I would give the staff 10 stars and a raise, if I could. I will continue to use this hotel with all my travels through the Charlotte area. It is a great location, with restaurants close and prompt shuttle service. Thank you for keeping my mom and I safe!
Stayed 1 night in Sep 2024