Comfort Suites Airport

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Suites Airport

Exterior
Down comforters, desk, blackout drapes, iron/ironing board
Suite, 1 King Bed, Non Smoking, Kitchen | Shared kitchen | Fridge, microwave, coffee/tea maker
Down comforters, desk, blackout drapes, iron/ironing board
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
3425 Mulberry Church Road, Charlotte, NC, 28208
  • Carolinas Aviation Museum
    ‪4 min drive‬
  • Billy Graham Library
    ‪6 min drive‬
  • Charlotte Douglas Airport Overlook
    ‪7 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪5 min drive‬

Room options

Suite, 2 Double Beds, Accessible, Non Smoking

  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Kitchen

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Queen Beds, Non Smoking

  • 200 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites Airport

Hotel in Westerly Hills
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and self parking. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Comfort Suites Airport offers 84 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters. LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests at scheduled times. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Comfort Suites Airport is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to midnight at scheduled times
  • Self parking on site (USD 8 per day)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 8 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

A car is not required for transportation to and from this property

Property is also known as

Comfort Suites Airport Hotel Charlotte
Comfort Suites Hotel Airport
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel Charlotte

Comfort Suites Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 375 out of 1007 reviews" "
Rating 8 - Good. 286 out of 1007 reviews" "
Rating 6 - Okay. 142 out of 1007 reviews" "
Rating 4 - Poor. 88 out of 1007 reviews" "
Rating 2 - Terrible. 116 out of 1007 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Artem

Stayed 1 night in Jul 2024

8/10 Good

roman

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Juan carlos

Stayed 1 night in Sep 2024

6/10 Okay

Casey

Traveled with partner
Only has limited shuttle service. Not available if coming in late and/or not leaving early. So…taxi or Uber will be required…adding to cost. Property is a little banged up but comfortable for the most part. Would probably look for a different property if flying to/from or through Charlotte again.
Stayed 1 night in Oct 2024

6/10 Okay

Shelby

Stayed 1 night in Sep 2024

8/10 Good

Christopher

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Nathan

Stayed 1 night in Oct 2024

8/10 Good

Velda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet and convenient to the airport. It was a little dated, but the details of the room gave it a modern feel. My only two gripes: they don't tell you that you have to pay $9 a day for parking an be I literally was only there for 5 hours. Not sure why that is bc there was no guard insight patrolling the area. I'm not sure why the facility was charging to pay for parking when there is literally no one overseeing the vehicles. It's literally an open lot. Haha. Anyway! I asked for a 4AM wakeup call and they didn't do it! Besides that, the shower and bed were amazing!!! What else could I ask for ... I felt safe!
Stayed 1 night in Oct 2024

4/10 Poor

Chris

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Spend the extra money and get a better stay
The stay was okay. Served its purpose. Refrigerator smelled and so did sink. Bed very uncomfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Friday night!
Everything was super! (check in, room decor, room cleanliness, breakfast, and price)
Stayed 1 night in Oct 2024

2/10 Terrible

Bruce

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pay for parking??? seriously?
We were completely SHOCKED to find out that we were going to be charged for parking!! $9.50 for one night! We would have never stayed here if we had known that this was a policy (we were NOT told ahead of time) On top of that, we were forced to pay by QR code (what about those that do not have a smart phone) AND I couldn't even buy a snack with cash. We will NEVER stay at this hotel again. Too bad, as the room was fine.
Stayed 1 night in Oct 2024

8/10 Good

Gail

Liked: Staff & service, property conditions & facilities
Staff was kind and helpful. The property was is good condition. If we had flying plans it would be very convenient to the airport. The only negative is having to pay for parking as a registered guest.
Stayed 2 nights in Sep 2024

2/10 Terrible

Anthony

Disliked: Staff & service
Shuttle driver did not show up for 5am run. Almost missed my flight as a result.
Stayed 1 night in Oct 2024

8/10 Good

Alan C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt get a chance to check out the restaurant, but its a differentiator it the neighborhood
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great i just needed someone where to stay for the night and a place to do my laundry before my trip and i was able to do so!
Stayed 1 night in Sep 2024

10/10 Excellent

Nakia

My stay was amazing. Didn’t have the best view but that’s not a problem. Hotel and room smelled clean upon arrival. Staff was friendly. Would highly recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Salustiano

Disliked: Staff & service
The front desk attendant was very rude and wasn’t anywhere near. Waited for 5 mins
Stayed 1 night in Sep 2024

10/10 Excellent

Jesus

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Amenities
This hotel is very convenient to several restaurants. Very close to the airport with airport shuttle Lobby and rooms were very clean. Bathroom was great! Will definitely stay again.
Stayed 1 night in Sep 2024

4/10 Poor

eric

Business traveler
Disliked: Staff & service, amenities
they charge for parking and asked for a shuttle to airport and girl at desk said driver was outside couldn't find driver it was end of her shift so she left right behind us and her replacement was late so we spent 20 minutes waiting and looking for driver then i was tild we needed to be on a shuttle list
Stayed 1 night in Sep 2024

8/10 Good

Cyndi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. It was quiet. I was only there for a night but it was a nice stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Ian

Business traveler
Stayed 1 night in Sep 2024