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Charlotte Suites

2.5 star property

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Photo gallery for Charlotte Suites

Premium Suite | Down comforters, desk, blackout drapes, iron/ironing board
Down comforters, desk, blackout drapes, iron/ironing board
Fitness facility
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$123
includes taxes & fees
Jan 16 - Jan 17

Explore the area

View in a map
3425 Mulberry Church Road, Charlotte, NC, 28208
  • Place, Sullenberger Aviation Museum
    ‪2 min drive‬
  • Place, Bank of America Stadium
    ‪7 min drive‬
  • Place, Spectrum Center
    ‪8 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪6 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Down comforters, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications)

Down comforters, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Down comforters, desk, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications)

Down comforters, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Down comforters, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

Down comforters, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Down comforters, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | Down comforters, desk, blackout drapes, iron/ironing board

Premium Suite

  • Sleeps 4
  • 1 Twin Bed

View all photos for Studio Suite, 2 Queen Beds, Mobility Accessible (Communications)

Down comforters, desk, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Mobility Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Charlotte Suites

Hotel in Westerly Hills
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and self parking. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Charlotte Suites offers 84 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters. LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests at scheduled times. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Charlotte Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to midnight at scheduled times
  • Self parking on site (USD 9.50 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 9.50 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

A car is not required for transportation to and from this property

Property is also known as

Comfort Suites Airport Hotel Charlotte
Comfort Suites Hotel Airport
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel Charlotte

Charlotte Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 453 out of 1023 reviews
Rating 8 - Good. 224 out of 1023 reviews
Rating 6 - Okay. 160 out of 1023 reviews
Rating 4 - Poor. 80 out of 1023 reviews
Rating 2 - Terrible. 106 out of 1023 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Sally

Stayed 1 night in Oct 2025

8/10 Good

Stephanie

Stayed 1 night in Sep 2025

10/10 Excellent

Ndelmene

Liked: Amenities
Cleans and comfy
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although they are clearly upgrading the hotel and there is construction going, the lady at the front desk was very nice. Our room was clean and spacious. The breakfast was great.
Stayed 1 night in Oct 2025

4/10 Poor

Angela, MAPLE GROVE

Liked: Staff & service
Disliked: Cleanliness
The staff on Thursday was Awesome! My room had blood splatter on the curtains.
Stayed 1 night in Oct 2025

8/10 Good

Victor

Stayed 1 night in Sep 2025

10/10 Excellent

Howard

Stayed 1 night in Sep 2025

6/10 Okay

Delroy

Disliked: Amenities, property conditions & facilities
Didn’t like the area..
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Upgrades are great, staff friendly and clean property
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quiet. The room was big and well equipped.
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Stayed 1 night in Sep 2025

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, cool, and spacious.
Stayed 1 night in Sep 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was great no noise.. they didnt action do any construction Saturday orr Sunday but started back Monday morning.. i would stay again other than pay to park.
Stayed 2 nights in Sep 2025

2/10 Terrible

Jennifer

I can’t get a refund because I’m sick
Stayed 1 night in Sep 2025

2/10 Terrible

Sandra

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad customer service. Don’t recommend
Stayed 1 night in Sep 2025

2/10 Terrible

Glenn

Stayed 1 night in Sep 2025

8/10 Good

Becky

Liked: Cleanliness, staff & service
The hotel was under construction.
Stayed 1 night in Aug 2025

4/10 Poor

Donna, Fruitport

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Under refurbishment, stained curtains and mattresses in the second room of our family group. ALL AREAS OF THIS HOTEL IS DIRTY! Only positive were the shuttle drivers to and from the airport.
Stayed 1 night in Sep 2025

10/10 Excellent

Francisco

Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a Long Layover

Due to a long layover at the airport I needed to check in at 7am and check out at 4pm. Leah at the front desk was helpful and accommodating. I appreciated being able to use the room during a nontraditional check in time. The shuttle drivers were friendly and helpful as well.
Stayed 1 night in Sep 2025

10/10 Excellent

Reginald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Whitney

Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

I didnt have any issues enjoyed my stay
Stayed 1 night in Aug 2025