Comfort Suites Airport

2.5 star property

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Photo gallery for Comfort Suites Airport

Exterior
Lobby
Suite, 1 King Bed, Non Smoking, Kitchen | Shared kitchen | Fridge, microwave, coffee/tea maker
Down comforters, desk, blackout drapes, iron/ironing board
Down comforters, desk, blackout drapes, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Free airport shuttle
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
3425 Mulberry Church Road, Charlotte, NC, 28208
  • Carolinas Aviation Museum
    ‪4 min drive‬
  • Billy Graham Library
    ‪6 min drive‬
  • Charlotte Douglas Airport Overlook
    ‪7 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪5 min drive‬

Room options

Suite, 2 Double Beds, Accessible, Non Smoking

  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Kitchen

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Queen Beds, Non Smoking

  • 200 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites Airport

Hotel in Westerly Hills
A 24-hour fitness center, a 24-hour business center, and self parking are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Comfort Suites Airport offers 84 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters. LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests at scheduled times. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Parking is available onsite for a surcharge.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to midnight at scheduled times
  • Self parking on site (USD 8 per day)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 8 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

A car is not required for transportation to and from this property

Property is also known as

Comfort Suites Airport Hotel Charlotte
Comfort Suites Hotel Airport
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel Charlotte

Comfort Suites Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 379 out of 998 reviews
Rating 8 - Good. 275 out of 998 reviews
Rating 6 - Okay. 140 out of 998 reviews
Rating 4 - Poor. 87 out of 998 reviews
Rating 2 - Terrible. 117 out of 998 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Greg

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jared

Stayed 2 nights in Nov 2024

10/10 Excellent

Leah

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in only downfall is the airport shuttle doesn’t run until 5am and a lot of flights are 6am..
Stayed 1 night in Nov 2024

8/10 Good

Beth

Stayed 1 night in Oct 2024

2/10 Terrible

Steven

Stayed 1 night in Nov 2024

8/10 Good

Tommy

Stayed 1 night in Oct 2024

10/10 Excellent

Khadarius

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Oct 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 10 hours
Stayed 1 night in Nov 2024

8/10 Good

Rochelle

Liked: Cleanliness, property conditions & facilities, room comfort
Bar Crawling
I chose this location because it was close to the location I was going to be attending a local halloween bar crawl event. It worked out well. I didn't know there was a cost to use the facility's parking lot, as did not quite a few other guests who were checking in around the same time. Overall it waz a good stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Oct 2024

6/10 Okay

nat

Business traveler, Traveled with family
Guest should never have to pay for parking fee
Stayed 1 night in Nov 2024

8/10 Good

Daniel

Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Ryan

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Frieda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

John

Stayed 1 night in Oct 2024

6/10 Okay

Jessica

Disliked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Carrie

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Check your shuttle times
Nice hotel that offers shuttles to the airport and you have to pay for parking. Flight landed back in Charlotte at 2 and I called hotel apparently shuttle dosent run from 12-4 so I had to get an uber which cost $30. I didn't save any money by parking there.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Byron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Fawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, staff friendly, just stinks you have to pay for parking.
Stayed 1 night in Oct 2024

8/10 Good

Kyle

Stayed 1 night in Oct 2024

10/10 Excellent

Robert J

Traveled with partner
Liked: Staff & service, property conditions & facilities
It was a nice, clean facility
Stayed 1 night in Oct 2024

2/10 Terrible

rebecca

Disliked: Staff & service
Scam! Unprofessional! Terrible!
I did not stay. I got an email that stated that there was an issue with my payment and that my reservation would not be good unless I contacted the hotel within 24 hours of the email. One, it was more than 24 hours before I read the email and when I did read it and tried to call, no one picked up. It rang and rang. I assumed and hoped that was the end of it and we made other arrangements. Then I received a text at 11:15 pm from my bank saying there were charges on my account so I reported them as fraud. My card was charged six times from 10/24 -10/26 six times from $1 - over $300. All charges were different. I find it interesting that you said my room was canceled due to an issue with my payment, yet you used my payment to try and charge me six times. Thank GOD my bank is amazing and on top of things. Now I have to deal with getting a new card, number and setting up my accounts again.
Stayed 1 night in Oct 2024

8/10 Good

Esther, Kingsland

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful. I had a couple of issues and they were very kind and supportive. The hotel smelled clean.
Stayed 1 night in Oct 2024

8/10 Good

Esther, Kingsland

Liked: Cleanliness, staff & service, amenities
The price was reasonable, the staff worked with me to straighten out a snafu that was entirely my own fault. However, the accommodations were fairly ratty, with holes in the curtains and damage to the lamp shades: not a huge issue but not a good look.
Stayed 1 night in Oct 2024