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Comfort Suites Airport

2.5 star property

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Photo gallery for Comfort Suites Airport

Exterior
Lobby
Suite, 1 King Bed, Non Smoking, Kitchen | Shared kitchen | Fridge, microwave, coffee/tea maker
Down comforters, desk, blackout drapes, iron/ironing board
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
3425 Mulberry Church Road, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
  • Bank of America Stadium
    ‪7 min drive‬
  • Spectrum Center
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

Down comforters, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(26 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(40 reviews)
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Down comforters, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

7.6 out of 10
Good
(4 reviews)
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Down comforters, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

About this property

Comfort Suites Airport

Hotel in Westerly Hills
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and self parking. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Comfort Suites Airport offers 84 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters. LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests at scheduled times. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Comfort Suites Airport is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to midnight at scheduled times
  • Self parking on site (USD 9.50 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 30 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 9.50 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

A car is not required for transportation to and from this property

Property is also known as

Comfort Suites Airport Hotel Charlotte
Comfort Suites Hotel Airport
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel Charlotte

Comfort Suites Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 428 out of 1021 reviews
Rating 8 - Good. 233 out of 1021 reviews
Rating 6 - Okay. 148 out of 1021 reviews
Rating 4 - Poor. 92 out of 1021 reviews
Rating 2 - Terrible. 120 out of 1021 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Kelsey

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to pay for parking separately, plus the bathroom was dirty, toilet was loud, and staff was rude.
Stayed 1 night in Apr 2025

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! The staff is very friendly and professional! They made us feel like family. Thank you!!
Stayed 1 night in Apr 2025

10/10 Excellent

Leon

Stayed 1 night in Nov 2024

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel

8/10 Good

Ernest

Liked: Amenities
Great people
Stayed 1 night in Apr 2025

10/10 Excellent

John W

Stayed 1 night in Apr 2025

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2025

8/10 Good

Darlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to restaurants Had to pay to park
Stayed 1 night in Apr 2025

6/10 Okay

Nickolas

Stayed 1 night in Apr 2025

4/10 Poor

Dave

Noisy hotel.

There is a nightclub behind the hotel and Friday through Sunday it is very loud. Enough so that you can hear it through the walls. In addition, if you rent a car you have to pay for parking, $12.00/night.
Stayed 1 night in Mar 2025

10/10 Excellent

Clara

Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Stayed 1 night in Apr 2025

10/10 Excellent

Fabian

Stayed 3 nights in Apr 2025

8/10 Good

Jesse

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No major complaints, comdortable

So here’s the thing that was depressing: no one has access to any cash for tipping VERY NICE driver. That signals no one is paid enough to be trusted around a hundred dollars. Or the people being hired are potential thieves. Not a great look. Yes there is an ATM but $20s were more than I wanted to tip. Otherwise nice helpful breakfast lady, nice check in at night, pretty decent and clean facility given its price. Coffee always available with real cream was a welcome bonus.
Stayed 1 night in Apr 2025

2/10 Terrible

Anupam, St. Augustine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I made 3 calls and waited for an hour for hotel shuttle to arrive at airport pickup. I stayed at room no 117, its curtain was so dirty, and barely close properly. Through out the night, there was sound coming out ..dont know from where..but Never Comfort Suites at Charlotte airport again
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer, Excelsior

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and the beds were comfortable. The air conditioning was only ok. The room was pretty warm. Other than that everything was good.
Stayed 1 night in Mar 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, room comfort

Delayed Flight - overnight stay

This was an overnight unexpected stay due to a flight delay. Shuttle driver in the evening was extremely kind, and she showed empathy to us with our delay. Shuttle driver in the morning was kind as well and promptly got us to the airport. Front Desk Reps were very service oriented and so understanding of our situation. The evening rep even gave us toothpaste’s & toothbrush as we had no toiletries with us. It was a frustrating situation for us but the staff understood and provided great customer service. We appreciated everyone!
Stayed 1 night in Apr 2025

10/10 Excellent

Ekaterina

Traveled with family
Liked: Cleanliness, staff & service
It was nice and cozy. Needs some updating. But it was clean. Staff was polite and very helpful. Not noisy at all, I was worried a bit. Parking space and shuttle is available. Breakfast was ok, had choices. Overall I am pleased with our choice. Thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Stasha

Stayed 1 night in Mar 2025

10/10 Excellent

charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Kaitlyn

Stayed 1 night in Apr 2025

10/10 Excellent

Alisha

Stayed 1 night in Mar 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025