Comfort Suites Airport

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Suites Airport

Exterior
Suite, 1 King Bed, Non Smoking, Kitchen | Shared kitchen | Fridge, microwave, coffee/tea maker
Lobby
Down comforters, desk, blackout drapes, iron/ironing board
Pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Free airport shuttle
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
3425 Mulberry Church Road, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
  • Bank of America Stadium
    ‪7 min drive‬
  • Spectrum Center
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪4 min drive‬

Room options

Suite, 2 Double Beds, Accessible, Non Smoking

  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Kitchen

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Queen Beds, Non Smoking

  • 200 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Comfort Suites Airport

Hotel in Westerly Hills
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and self parking. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Comfort Suites Airport offers 84 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters. LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests at scheduled times. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Comfort Suites Airport is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to midnight at scheduled times
  • Self parking on site (USD 8 per day)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 8 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

A car is not required for transportation to and from this property

Property is also known as

Comfort Suites Airport Hotel Charlotte
Comfort Suites Hotel Airport
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel Charlotte

Comfort Suites Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 413 out of 1016 reviews
Rating 8 - Good. 245 out of 1016 reviews
Rating 6 - Okay. 145 out of 1016 reviews
Rating 4 - Poor. 89 out of 1016 reviews
Rating 2 - Terrible. 124 out of 1016 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Disliked: Property conditions & facilities, room comfort

Not the greatest not the worst

I did not realize we would have to pay for parking in their own parking lot! The curtains in the rooms had holes in it , looked like they might have revamped it but the corners in the bathroom were deteriorated and the shower was a bit dingy. They gave you small square pillows on the bed that I did not enjoy. It was ok over all, only pro was that it was close to the airport
Stayed 1 night in Feb 2025

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nikolai

Stayed 1 night in Dec 2024

10/10 Excellent

Elisabeth

Liked: Staff & service, property conditions & facilities
Check in was prompt and thorough. Desk agent was very helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Taninika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Jennifer

Stayed 1 night in Feb 2025

10/10 Excellent

Yvonne

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Worming
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Carrie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our first room had a broken outlet and the lights didnt work in the bathroom, stains on everything. Moved rooms, everything in it also had stains (curtains, furniture, walls). If you are remotely picky about hotels, this is not for you.
Stayed 1 night in Feb 2025

10/10 Excellent

James, New Bern

Traveled with partner, Traveled with family
Liked: Amenities
Just what we needed!
Stayed 1 night in Feb 2025

10/10 Excellent

Linn

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Symarri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Everything was perfect & clean, me and my man will definitely be back. <3
Stayed 1 night in Feb 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Nnn
Stayed 1 night in Feb 2025

2/10 Terrible

Tom

Na
Stayed 1 night in Feb 2025

10/10 Excellent

Anni

Stayed 1 night in Feb 2025

6/10 Okay

Megan, Chillicothe

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not in great condition, and for a non-smoking hotel our room smelled a lot like old cigarette smoke. The hallways were tidy but not clean, and the room itself was in disrepair. The shower was dirty, and had paint pealing from the ceiling. The breakfast was good, gave a lot more options than expected. The staff during our check-in was not great, got us checked in but was very short with us and not helpful. The morning staff at check-out was friendly and very helpful. Has an airport shuttle that runs from 6am to midnight.
Stayed 1 night in Feb 2025

6/10 Okay

Ryan

Business traveler
Had a 5am shuttle call for my flight and driver never showed up. I ended up calling an uber to take me to the airport so I didn't miss my flight.
Stayed 1 night in Feb 2025

10/10 Excellent

Leon

Stayed 1 night in Feb 2025

10/10 Excellent

Darryll

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle service came in perfect clutch and was on right on time with the drop off and pick up to and from airport, the driver was kind and funny, along with being able to use their lot for parking the beds were extremely comfy didn’t get to taste the breakfast but it’s nice they offered.
Stayed 1 night in Feb 2025

8/10 Good

Deena

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy people arguing in the hallways and slamming doors well after midnight. Noisy people in the parking lot after midnight too. I don’t think the hotel is at fault for that. Make sure you don’t stay on the street side. We were street side and the vehicle noise kept us awake most of the night. The suite itself was very nice and the staff was nice.
Stayed 1 night in Jan 2025

6/10 Okay

Mary

Liked: Cleanliness
shuttle was not available from airport in the middle of the afternoon so had to pay for a cab. no restaurants nearby fine for one night before a flight
Stayed 1 night in Feb 2025

2/10 Terrible

Travis

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The shuttle service and front desk worker did good, but whoever manages this property does nothing to maintain it. Stained carpets, stained shades from people smoking out of the windows, and the toilet was constantly running water. If i could i would ask for a refund because nothing about my stay was comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Joseph

Traveled with family
Disliked: Property conditions & facilities
Homeless encampments nearby.
Stayed 1 night in Feb 2025