Comfort Suites Concord Mills

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Concord Mills

In-room safe, desk, laptop workspace, blackout drapes
Lobby
Exterior
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Free daily buffet breakfast

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Air conditioning
  • Parking included

Explore the area

Map
7800 Gateway Lane NW, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    14 min walk
  • Concord Mills
    17 min walk
  • Hendrick Motorsports Complex
    4 min drive
  • Concord, NC (USA-Concord Regional)
    5 min drive

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Non Smoking

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Queen Beds, Non Smoking

  • 420 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, Multiple Beds, Accessible, Non Smoking

  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Comfort Suites Concord Mills

Concord hotel close to Concord Mills
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Comfort Suites Concord Mills offers 84 accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Suites Concord Mills features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a garden, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Comfort Suites Concord Mills is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM

Property is also known as

Comfort Suites Concord
Comfort Suites Hotel Concord
Comfort Inn Concord Hotel Concord
Concord Comfort Inn
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills
Concord Comfort Suites
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills Concord
Comfort Suites Concord Mills Hotel Concord

Comfort Suites Concord Mills Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 484 out of 1004 reviews" "
Rating 8 - Good. 317 out of 1004 reviews" "
Rating 6 - Okay. 108 out of 1004 reviews" "
Rating 4 - Poor. 53 out of 1004 reviews" "
Rating 2 - Terrible. 42 out of 1004 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Shirley

Stayed 1 night in Aug 2024

6/10 Okay

Ruggiero

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the price, this property was decent and in a great location. Overall the unit was clean and the staff was friendly. Now for the negatives, the bathroom could use some maintenance TLC, and updated shower soap and shampoo dispensing units instead of the mini bottles on the sink. The free breakfast was completely awful, eggs were like plastic, sausage patties tasted fake, at least they had a waffle machine. The coffee was luke warm and tasted like it was made with dirty water. They should just make it a continental breakfast and scrap the warm items if they’re not going to put any effort into it.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lance, Harrisburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed her a few times after it was recommended by an associate of mine at InServ Corp. And I'm glad I did it. Cleanliness is the most important thing to me and this property exceeds all expectations. They are also very considerate when it comes to early check-in's etc. HIGHLY RECOMMENDED!
Stayed 1 night in Sep 2024

4/10 Poor

Katherine

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room 110 was in terrible condition. Carpet was soaking wet, black mold on several walls. Water on the window sills. Could not get hot water in the shower. Mold all in the grout and seals around the shower and bathroom. I have photos to show proof! Whole room smelled musty
Water coming through window
Wet carpet and mold
Black mold behind sofa
Wet carpet and water damage
Stayed 1 night in Sep 2024

6/10 Okay

Jenny, Bristol

Traveled with family and small children
Facilities are just a little older and run down. The pool area was questionable (lots of rust). Needs to be updated.
Stayed 1 night in Jul 2024

8/10 Good

Carlo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be newer, but it’s service is very good.
Hotel is rather old, but their service is just fine, they keep everything clean and breakfasts are good enough (egg, sausage, waffle maker, toaster, yogurt, juice, milk, coffee, oatmeal, fruit, cereals). Management makes a great effort to deliver the best service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Rooms are clean, staff is nice, area is very nice
Stayed 1 night in Sep 2024

8/10 Good

Lynne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We attended an event at ZMax Dragway and this hotel was conveniently located. Check in was easy and our room was clean. The hallway outside our room had a strong chemical smell when we first arrived as if it had just been sprayed but that faded thankfully. We enjoyed the breakfast provided and there were restaurants within walking distance.
Stayed 3 nights in Sep 2024

10/10 Excellent

Keith

Stayed 3 nights in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Vacation
The room was comfortable and clean. 1 less thing to worry about on vacation.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sherita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bismarck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Aug 2024

8/10 Good

David, Richlands

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Vicki

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient to where i needed to be. Indoor pool was freezing cold. Ice vending only on bottom floor. Hot breakfast was not hot only warm or cold. Staff was ok semi friendly. Room was average. Remote did not work with tv by bed. Bed wss comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend this Hotel
Super clean room. I checked in very late (11:45pm) and the staff had already prepared for my check-in and had my room key ready! The continental breakfast the following morning was superior to recent experiences at other establishments. Will definitely use this hotel again if I return to the area!
Stayed 1 night in Aug 2024

10/10 Excellent

Johnny

Traveled with family
Liked: Cleanliness, staff & service
The room was big enough
Stayed 1 night in Aug 2024

8/10 Good

Terrance

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Tejomae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience will be back
Stayed 3 nights in Aug 2024