Concord Suites

2.5 star property

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Photo gallery for Concord Suites

In-room safe, desk, laptop workspace, blackout drapes
Free daily buffet breakfast
Lobby
32-inch flat-screen TV with cable channels, TV
Property grounds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry
$112
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
7800 Gateway Lane NW, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Place, Concord Mills
    ‪12 min walk‬
  • Place, SEA LIFE Charlotte-Concord Aquarium
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

Studio Suite, 2 Queen Beds, Mobility Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

  • Sleeps 4
  • 1 Twin Bed

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • Sleeps 4
  • 1 Twin Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

Premium Suite

  • Sleeps 2
  • 1 Twin Bed

Standard Suite

  • Sleeps 2
  • 1 Twin Bed

Studio Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Concord Suites

Concord hotel close to Concord Mills
Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Concord Suites offers 84 accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Concord hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a garden, and coffee/tea in a common area. Onsite self parking is complimentary.

Concord Suites is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Suites Concord
Comfort Suites Hotel Concord
Comfort Inn Concord Hotel Concord
Concord Comfort Inn
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills
Concord Comfort Suites
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills Concord
Comfort Suites Concord Mills Hotel Concord

Concord Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 508 out of 1004 reviews
Rating 8 - Good. 283 out of 1004 reviews
Rating 6 - Okay. 112 out of 1004 reviews
Rating 4 - Poor. 52 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Morgan

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

BEWARE. DO NOT STAY

BEWARE. Please stop listing this hotel. The first room had mold and actual window unit in wall was covered in mold and wall was crumbling around it. Second room, the beds were stained and no coverings on mattresses. They understood why I didn't want to stay there. Thankfully hotels.com refunded the stay.
Stayed 2 nights in Aug 2025

4/10 Poor

Pedro

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
When I booked this I was not advised that it was under construction. The pool was closed, there was dirt and debris all around the outside. Had I known it was being remodeled, I would have booked elsewhere.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Pritish

Stayed 1 night in Aug 2025

6/10 Okay

Erik

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

michael

Traveled with family
Liked: Cleanliness, amenities
Stay was fine however property was under major construction
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was extremely nice reservation was Smooth and room was 10/10! Coming back for sure !!
Stayed 1 night in Aug 2025

8/10 Good

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, staff so very friendly
Stayed 1 night in Aug 2025

6/10 Okay

Cynthia

Traveled with family
Liked: Staff & service, amenities
Its was good, but under construction.
Stayed 1 night in Aug 2025

10/10 Excellent

Beamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Brandon

Stayed 1 night in Aug 2025

2/10 Terrible

Justin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

The hotel was under construction, and this was not noted/communicated to the booking site. The pool was closed- likewise, not disclosed. The main hallways did not appear to have air conditioning, which is an essential in North Carolina in August (or they were just not strong enough). Carpet was ripped up in the stairwells; the elevators were covered in warnings and construction material; the air conditioner in the room was a replacement window unit not strong enough to cool the entire room. For a hotel in this condition, you should not have been charging full price.
Stayed 1 night in Aug 2025

4/10 Poor

Ruth

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Yuck

No where did it indicate in reservation that it was under renovations. Pictures did not match the actual condition of the room. The smell was unpleasant. Maid woke us up at 930 trying to clean a room we had not checked out of. Would not recommend. Next door is $5 more and looks nicer.
Stayed 1 night in Aug 2025

10/10 Excellent

Hank

Stayed 1 night in Aug 2025

2/10 Terrible

Cynthia

Stayed 1 night in Aug 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Shopping

The hotel is old and undergoing renovations. The pool is no longer there. Our room was comfortable albeit dated. Breakfast was adequate. Overall, a fine stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey clean and spacious.
Stayed 1 night in Aug 2025

8/10 Good

Kawanna

Stayed 1 night in May 2025

6/10 Okay

Gordon

Traveled with partner
Liked: Cleanliness, staff & service
So, for those reading this review, please take note that the property was just starting full renovations. I reviewed based on current state. In about 9 months from now (Aug 1 2025) this will be a completely newish hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Ryan

Stayed 1 night in Jul 2025

8/10 Good

Yun

Stayed 1 night in Jul 2025