Comfort Suites Concord Mills

2.5 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Comfort Suites Concord Mills

In-room safe, desk, laptop workspace, blackout drapes
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Lobby
Exterior
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
7800 Gateway Lane NW, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪14 min walk‬
  • Concord Mills
    ‪17 min walk‬
  • Hendrick Motorsports Complex
    ‪4 min drive‬
  • Concord, NC (USA-Concord Regional)
    ‪5 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Non Smoking

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Queen Beds, Non Smoking

  • 420 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, Multiple Beds, Accessible, Non Smoking

  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Comfort Suites Concord Mills

Concord hotel close to Charlotte Motor Speedway
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Comfort Suites Concord Mills offers 84 accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Suites Concord Mills features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a garden, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Comfort Suites Concord Mills is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM

Property is also known as

Comfort Suites Concord
Comfort Suites Hotel Concord
Comfort Inn Concord Hotel Concord
Concord Comfort Inn
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills
Concord Comfort Suites
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills Concord
Comfort Suites Concord Mills Hotel Concord

Comfort Suites Concord Mills Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 486 out of 1002 reviews" "
Rating 8 - Good. 313 out of 1002 reviews" "
Rating 6 - Okay. 110 out of 1002 reviews" "
Rating 4 - Poor. 51 out of 1002 reviews" "
Rating 2 - Terrible. 42 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay.
Our stay was quite nice. Clean and safe area . Food choices and entertainment close. Beds and rooms were very comfortable. Housekeeping even made my son’s bed added his blanket pillow and stuffy to it . Breakfast was good and hot. One elevator was only working half the time. That was the only con. Even had guest laundry so I could keep up on laundry!
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Grant

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a decently average property, safe and convenient for the area we needed to be at. My main issue was that while I was in the shower housekeeping tried to force their way in an hour before checkout when the do not disturb sign was on. Thankfully my fiance had put the secondary lock on that prevented them from coming in. When we brought this issue up to management it was dismissed as if nothing was wrong with that. It made us both feel very uncomfortable, what if we hadn't used a secondary deadbolt? Do the "do not disturb" signs mean anything anymore
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were great
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent options for breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

SABRINA

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay.
Stayed 1 night in Oct 2024

6/10 Okay

Timothy

Business traveler
Stayed 1 night in Oct 2024

10/10 Excellent

Adrian

Business traveler
Liked: Amenities
Nice place to stop and stay for a short visit. Nice & clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jsyah

Liked: Cleanliness
Very spacious
Stayed 1 night in Oct 2024

6/10 Okay

Tonika

Traveled with partner
Liked: Staff & service, amenities
Loved that it's super close to the Concord Mills and parking was easy and free. Breakfast is included. Bed was comfortable. Didn't like that carpets were stained and room could use an overall upgrade and deep cleaning. These rooms should be much nicer for $150 a night.
Stayed 1 night in Oct 2024

8/10 Good

Erik

Liked: Staff & service
Great Location for events at Zmax
Stayed 2 nights in Sep 2024

10/10 Excellent

Ana Arely

Stayed 1 night in Oct 2024

8/10 Good

Tiono

Stayed 1 night in Aug 2024

8/10 Good

Samer

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff.
Stayed 1 night in Oct 2024

2/10 Terrible

Barry

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t stay here
Dirty hotel and unprofessional front desk service.
Stayed 1 night in Sep 2024

6/10 Okay

Shannon

Traveled with partner
Close to Concord Mall and Speedway and not bad overall if you just need a place to sleep. We won't be choosing this hotel again due to a noisy AC unit, an elevator not working properly (which was a common occurrence we heard from a hotel staff member), a terrible cleaning product scent throughout hotel, and staff that could have been more friendly. Parking is very limited.
Stayed 2 nights in Sep 2024

10/10 Excellent

ROBERT, Belle River

Stayed 2 nights in Sep 2024

10/10 Excellent

Andreia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
Needed a place to stay overnight for work related. Room was in great condition. Comfortable sleep and breakfast was great.
Stayed 1 night in Sep 2024

10/10 Excellent

shermel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Brittany

Stayed 1 night in Sep 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024