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Comfort Suites Lake Norman - Huntersville

2.5 star property

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Pillowtop beds, in-room safe, desk, laptop workspace
Suite, Multiple Beds, Accessible, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace
Lobby
Indoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • Parking included

Explore the area

Map
14510 Boulder Park Drive, Huntersville, NC, 28078
  • Birkdale Village
    ‪4 min drive‬
  • Lake Norman
    ‪7 min drive‬
  • Northlake Mall
    ‪7 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Suite, Multiple Beds, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking

  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Comfort Suites near Birkdale Village- Huntersville

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (972)
The price is $94
per night
$109 total
includes taxes & fees
Apr 7 - Apr 8
Comfort Suites near Birkdale Village- Huntersville

About this property

Comfort Suites Lake Norman - Huntersville

Huntersville hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Comfort Suites Lake Norman - Huntersville offers 89 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Suites Lake Norman - Huntersville features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 700 square feet (65 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Comfort Suites Lake Norman - Huntersville is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Lake Norman
Comfort Suites Lake Norman Hotel
Comfort Suites Lake Norman Hotel Huntersville
Comfort Suites Lake Norman Huntersville
Comfort Suites Lake Norman Huntersville Hotel
Comfort Suites Lake Norman - Huntersville Hotel
Comfort Suites Lake Norman - Huntersville Huntersville
Comfort Suites Lake Norman - Huntersville Hotel Huntersville

Comfort Suites Lake Norman - Huntersville Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 519 out of 1003 reviews
Rating 8 - Good. 268 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 64 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Stayed 1 night in Nov 2024

6/10 Okay

Greg

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Pool closed with no notification.
Friendly, speedy registration but then… After a 10 hour drive, the grandkids couldn’t wait to get in the pool (which is why I booked this hotel) only to find the pool has been shut down (apparently for almost a week). Why we not notified? After returning to the room, disappointed about the pool, I thought I would take a shower only to find the ceiling of the shower cracked and hanging down looking like pieces may fall. More disappointment!
Stayed 1 night in Dec 2024

10/10 Excellent

Althea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a single female traveler and the hotel staff made me feel comfortable.
Stayed 1 night in Dec 2024

6/10 Okay

Deborah J.

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Courtney

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
They need to train there employees better and not say one thing and when someone new is behind the decks it’s a whole nothing way of paying
Stayed 2 nights in Dec 2024

10/10 Excellent

Keyona, Martinsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Nice and clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Spencer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent. Very comfortable and clean
Stayed 1 night in Dec 2024

4/10 Poor

James

Traveled with family
Disliked: Property conditions & facilities
Facility was in poor condition and poorly maintained. Examples: Bed comforter had larger tattered holes in it. Furniture was heavily worn. Refrigerator temperature control knob was missing. Room was supposed to be handicapped accessible (which we didn't ask for) but actually would make things more difficult for someone handicapped
Stayed 3 nights in Dec 2024

4/10 Poor

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it...
Alot of yelling and slamming of doors at all hours. Halls smelled like wet dog. My room door wouldn't lock after existing. It was left unlocked after house keeping. Only 1 elevator worked. Loss power for about an hour and 30min. Pool looked dirty. Ice machine was nasty.... Also poor job cleaning between guest, I drop the remote control went to retrieve it under the bed and there was a pacifier and pills and trash under the bed...
Stayed 7 nights in Dec 2024

8/10 Good

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and comfortable room and the breakfast was great. The pool was out of service unfortunately.
Stayed 1 night in Aug 2024

8/10 Good

Bob

Stayed 2 nights in Nov 2024

8/10 Good

Christy

Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good bet.
I've stayed here several times and the rating is always the same -top shelf. They introduced new pillow format, kind of like chicklets -thr pillows are wrapped up tight. A little weird but fine. The staff was pleasant and professional.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Kirsi

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Quiet and clean surroundings
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean, with spacious room set up, big TV
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Traveled with pets, Traveled with family
Paid for handicapped accessible room. Upon check in was assigned to a regular room because we had our dog. Difficulty using shower and toilet.
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Deidre

Disliked: Cleanliness, staff & service, property conditions & facilities
Whoever cleaned our room put cleaner all over our food that was in the refrigerator. We had a long road trip and could not eat any of our sandwiches, cheese and pepperoni.
Stayed 1 night in Nov 2024

10/10 Excellent

Brittney

Liked: Staff & service
The staff here was great, but the hotel was a little dingy.. time for a Reno!(:
Stayed 1 night in Nov 2024

10/10 Excellent

JAMES, SHAKER HEIGHTS

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this because it was central to a number of tourist places that we wanted to visit, easy to reach, and had an indoor pool for the two 7 year olds with us.
Stayed 1 night in Nov 2024

2/10 Terrible

Andrea

Stayed 2 nights in Nov 2024

4/10 Poor

Maia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
When I first checked in, I thought it looked decent; however, my door would not unlock even when the card turned it green. So, I went to the desk and the person had to come to my room and literally ram the door open for me. As you can probably guess, every time I opened my door, I had to ram it. Furthermore, the second day, my key stopped working and I had to get another. Then, the light in the bathroom went out, there was no DND sign, the walls were peeling, and there were multiple holes in the walls as well…
Stayed 2 nights in Nov 2024

6/10 Okay

Megan

Liked: Cleanliness, staff & service
Comfy bed/No working television, heat or phone
The room was very clean and spacious. The king sized bed was comfortable. However, the satellite television did not work even after having someone come look at it, the phone did not work and there were issues with the heat. The heat would come on but when the heat wasn't running, a constant breeze of cold air could be felt. We ultimately left the HVAC off and the room stayed at 70 degrees.
Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024