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Comfort Suites Pineville - Ballantyne Area

3.0 star property

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Lobby
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Suite, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
10415 Centrum Pkwy, Pineville, NC, 28134
  • Carolina Place
    ‪11 min walk‬
  • Quail Hollow Club
    ‪8 min drive‬
  • Carowinds Theme Park
    ‪14 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking (2 Queen Beds & 1 Sofa Bed)

Suite, Non Smoking (2 Queen Beds & 1 Sofa Bed) | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, Non Smoking (2 Queen Beds & 1 Sofa Bed)

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Desk, laptop workspace, blackout drapes, iron/ironing board

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About this property

Comfort Suites Pineville - Ballantyne Area

3-star Pineville hotel with free breakfast
This smoke-free hotel features a fitness center, a business center, and a meeting room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Comfort Suites Pineville - Ballantyne Area offers 116 air-conditioned accommodations with MP3 docking stations and complimentary newspapers. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Pineville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Comfort Suites Pineville - Ballantyne Area is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Pineville
Comfort Suites Pineville
Comfort Hotel Pineville
Comfort Suites Pineville Hotel
Pineville Comfort Suites
Comfort Suites Pineville - Ballantyne Area Hotel
Comfort Suites Pineville - Ballantyne Area Pineville
Comfort Suites Pineville - Ballantyne Area Hotel Pineville

Comfort Suites Pineville - Ballantyne Area Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 504 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Stayed 1 night in Feb 2025

4/10 Poor

Leah

Less Than Impressed

The bed was clean and made, but I was not impressed with the condition of the room overall. Two reading lights were missing bulbs. The man at the desk looked bored out of his mind and stared at his phone. I almost couldn’t fit in the bathroom to shut the door - it was so close to the toilet. The shower curtain wasn’t large enough for the shower. Because it was on a curved rod, I had to hold one end of the curtain to make sure water didn’t splash on everything. Some of the furniture had clear damage to it - one bench had tears in the fabric. While it was a convenient location, I do not plan on staying there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Husin

Stayed 1 night in Jan 2025

4/10 Poor

Aushia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hallway smelled like smoke and the other guest were nosey
Stayed 1 night in Jan 2025

10/10 Excellent

Althea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all polite. There was a miscommunication of adding a day to avoid weather, but it was worked out the morning I was checking out. The property was clean, but needed a little updating. Only part not so great was the sleeper sofa cover was stained and had some dirt on it. Otherwise, everything else was cleaned well. It's probably due to the sleeper sofa not being used as often. I would stay here again if in the area.
Stayed 5 nights in Jan 2025

6/10 Okay

Lisa

Traveled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property was clean but it was old and tired. The staff was friendly. The couch in my room had a tear in it and the bathroom didn't have a fan and could use the updating.
Stayed 4 nights in Jan 2025

10/10 Excellent

Husin

Stayed 1 night in Jan 2025

4/10 Poor

Rachel S

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Sink would not drain, mold/ mildew on the ceiling in the bathroom and not a good area after dark.
Stayed 1 night in Jan 2025

6/10 Okay

Ana Claudia, Mississauga

Disliked: Cleanliness, staff & service, property conditions & facilities
Staffs is not friendly, breakfast it’s late and disorganized.
Stayed 1 night in Jan 2025

10/10 Excellent

Masaki, Dublin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to have food.
Stayed 1 night in Dec 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little place.

Stayed 5 nights in Dec 2024

10/10 Excellent

Charlene

Stayed 2 nights in Nov 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Edward

Stayed 1 night in Oct 2024

2/10 Terrible

Robyn

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible smell and dirty !

The room was in terrible condition ! It smelled of cigarette smoke, despite the claim of it being a 100% smoke free property. The microwave was so dirty it could not be used. In addition, the doors all had sticky spots all over them. Lastly, the phone was so dirty we would not touch it. I am extremely disappointed in our stay ! If we had not checked in so late in the evening we absolutely would have left immediately. I was thankful the sheets appeared to be clean.
Stayed 1 night in Dec 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Chris

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Multiple issues around bathroom, furniture, outlets in rooms, and phone not even working
Stayed 1 night in Nov 2024

10/10 Excellent

Linda, Cary

Stayed 1 night in Nov 2024

2/10 Terrible

Janay

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures on Expedia DO NOT match what you will see in person. First, the parking lot is not well lit, people were hanging around smoking near the door of the hotel, even the entrance of the door right at the threshold was dirty and dingy and set the tone for what I should’ve expected. The front desk clerk was nice but that was the one and only good thing. The lobby is old looking and not appealing, the room was nice sized but it was filthy. I didn’t even want to sit my bag down so I held everything in my hand. When I looked at the bed I immediately saw big dirty stains, the shade thing on the window wouldn’t move so even if I stayed I wouldn’t be able to put it down. I didn’t stay longer than 5 minutes. I immediately returned the key and left and checked my stuff for bedbugs. That hotel made me feel dirty.
Stayed 1 night in Nov 2024

10/10 Excellent

Shirley

Stayed 1 night in Oct 2024

4/10 Poor

Patty

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property needs a lot of repairs The shower was leaking all night. We reported it but it was never repaired. There was a strong smell of cigarette smoke in the hallways and marijuana smoke in the lobby
Stayed 3 nights in Nov 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Debora

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Did not meet expectations

TVs not working in 2 out of 3 romms booked, broken toilet seat. Old wrinkly looking linens. Duvet or comforter not clean, rooms not very pleasant smelling. Bath towels, washcloths, etc. not supplied adequately for number of guests per room. 2 out of 3 rooms did not have closing drapes. Only one elevator that I am aware of. Definitely did not match reviews I read when scheduling. Do not recommend.
Stayed 1 night in Nov 2024

8/10 Good

Wei

Liked: Cleanliness, staff & service
Service was good, room big and clean. Room condition exceeded my expectations. It’s obviously not newly renovated, but was well maintained. Breakfast was ok, could have more choices.
Stayed 1 night in Oct 2024

10/10 Excellent

sokhna

Stayed 3 nights in Oct 2024