This smoke-free hotel features a fitness center, a 24-hour business center, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Comfort Suites University - Research Park offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Comfort Suites University - Research Park features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1442 square feet (134 square meters) include conference space. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.
Comfort Suites University - Research Park is a smoke-free property.
A complimentary buffet breakfast is served each morning between 6:00 AM and 8:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 6:00 AM to 8:00 AM
Things to do
Gym
Seasonal outdoor pool
Family friendly
In-room microwave
In-room refrigerator
In-room sofa bed
Laundry facilities
Seasonal outdoor pool
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
1,442 square feet of conference space
24-hour business center
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Pool hoist on site
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
1 building
7 floors
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Double sofa bed
Premium bedding
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
42-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Free local calls
Heating
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 6:00 AM
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
3 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
We should mention
The seasonal pool will be open from April to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Comfort Suites Hotel University Area
Comfort Suites University Area
Comfort Suites University Research Park Hotel
Comfort Suites University Research Park
Comfort Suites University Area Hotel Charlotte
Charlotte Comfort Suites
Comfort Suites Charlotte
Comfort Suites University - Research Park Hotel
Comfort Suites University - Research Park Charlotte
Comfort Suites University - Research Park Hotel Charlotte
Reviews
Comfort Suites University - Research Park Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It was close to shopping centers and restaurants, Wal-Mart across the street! However...there was only one ice machine working out of 3. We were on the 2nd floor and had to go up to the 7th floor to get ice. Breakfast was nice. Wish they could rotate the sausage for bacon though.
We don't eat sausage everyday. Overall it was a nice experience. I would recommend this hotel
Check in process was quick done. I accidentally left my cellphone at the desk and about 1-2 minutes after entering the room, I received a call from the front desk asking if I had my phone. I was extremely grateful for the return of it.
The front desk was nonchalant about not having the room I booked… and I was charged the same amount … I booked a room with a jacuzzi tub and was told there wasn’t one available got a basic suite for the same price … how is that???
The toilet paper holder was rusted and the chair at the desk in the room was torn.
Geraldyn
Stayed 3 nights in Jun 2025
6/10 Okay
Donna
Traveled with family
Jun 9, 2025
Disliked: Property conditions & facilities
Just ok
Room itself was just ok. I was charged a $100 deposit upon check-in even tho I paid fully online…not sure what it was for and didn’t get it back at checkout. Nowhere on the website did it say the pool was closed because it hasn’t been inspected for the season yet…it’s June. The mattress on the pullout couch was horribly worn and thin. It served our purpose but wasn’t anything to brag about
Donna
Stayed 4 nights in Jun 2025
6/10 Okay
Lesley
Traveled with family
Jun 9, 2025
Liked: Cleanliness
Disliked: Amenities
It was June and they had not received their inspection so the pool was not open despite it being within season.
Staff were exceptional. Overall comfort was decent, but cleanliness was ok. The last night there, I found adult and baby roaches crawling in the bathroom upon our return to the room. Not the thing I wanted to flip the light on to find!
The check in staff was nice and helpful. I stayed for 6 days and no one cleaned my room. The cleaning lady was cleaning the room next to mine on Sunday (after being there since Thursday) and she told me I wasnt on her cleaning list. Never had that before where they wouldnt even accommodate me for an exchange of towels, trash, etc. She said she'd call the front desk and get back to me. I waited for over an hour and even left the stopper in my door. She never informed me, so I went down to check and ended up having to get my own towels, which I was given swimming pool towels. Then the staff couldnt find trash bags and said he'd call me... he didn't. I went down late at night and the night staff gave me a big black trash bag, which I used for all my trash. By Monday, there was no reason nor expectation for them to clean my room as I was checking out the next day. If not for all of that, I would have had a very pleasant stay. The area is nice, the view from the top floor was nice, just didn't like staying in an unkempt room as I don't in my own place.
Very disappointed that the pool was not open for use. That was a major reason that I used this location. If the Pool or other expected things that a guest would want to use is not going to be available for use, then sent out a notification. No explanation was given , other than the gate was locked and when asked, a staff member said it’s closed.