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Courtyard by Marriott Ballantyne

3.0 star property

Choose dates to view prices

Photo gallery for Courtyard by Marriott Ballantyne

Property amenity
In-room safe, desk, laptop workspace, iron/ironing board
View from property
Breakfast and dinner served, American cuisine
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

Map
15635 Don Lochman Lane, Charlotte, NC, 28277
  • Quail Hollow Club
    ‪10 min drive‬
  • SouthPark Mall
    ‪14 min drive‬
  • Carowinds Theme Park
    ‪15 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 331 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 352 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room | Smart TV, Netflix, iPod dock

Suite, 1 Bedroom, Non Smoking

  • 691 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Balcony

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking, Balcony

  • 331 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

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In-room safe, desk, blackout drapes, iron/ironing board

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About this property

Courtyard by Marriott Ballantyne

3-star hotel in Ballantyne
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and a business center. Housekeeping is available on request.
Courtyard by Marriott Ballantyne offers 90 accommodations with iPod docking stations and safes. Guests can make use of the in-room refrigerators and coffee/tea makers.

Smart televisions come with premium cable channels and Netflix. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Courtyard by Marriott Ballantyne features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center. This business-friendly hotel also offers a garden, a picnic area, and complimentary newspapers in the lobby. Onsite self parking is complimentary. A total renovation of this property was completed in March 2023.

Courtyard by Marriott Ballantyne is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistro

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Renovated entire property - March 2023
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPod dock
  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 15.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ballantyne Marriott
Courtyard Ballantyne
Courtyard Ballantyne Marriott
Courtyard Marriott Ballantyne
Courtyard Marriott Ballantyne Charlotte
Courtyard Marriott Ballantyne Hotel
Courtyard Marriott Ballantyne Hotel Charlotte
Marriott Ballantyne
Courtyard by Marriott Ballantyne Hotel
Courtyard by Marriott Ballantyne Charlotte
Courtyard by Marriott Ballantyne Hotel Charlotte

Courtyard by Marriott Ballantyne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 341 out of 548 reviews
Rating 8 - Good. 131 out of 548 reviews
Rating 6 - Okay. 43 out of 548 reviews
Rating 4 - Poor. 16 out of 548 reviews
Rating 2 - Terrible. 17 out of 548 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Nov 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Fari

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Enrique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shyniqua

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 1 night in Dec 2024

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 2 nights in Oct 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Property conditions & facilities
It was clean and welcoming
Stayed 1 night in Dec 2024

10/10 Excellent

ayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to so many great restaurants and shops, The Bowl, and the staff was excellent. They easily helped me add another night to my stay and remain in my existing room.
Stayed 1 night in Nov 2024

8/10 Good

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Nov 2024

10/10 Excellent

ayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to visit with friends and explore The Bowl for Thanksgiving! I was easily able to extend my stay one night with the help of your staff and I truly enjoyed the room and service. Would stay there again in a heartbeat.
Stayed 1 night in Nov 2024

10/10 Excellent

Ectasee

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Will book again! Loved this place
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Traveled with family
Great place for a stay. We were pleased with the staff and facilities,
Stayed 2 nights in Nov 2024

10/10 Excellent

Magda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Fari

Liked: Cleanliness, staff & service
The TV in my room was broken (but they did offer to move me to a different rooms) and the shower pressure and flow was very low too
Stayed 1 night in Nov 2024

10/10 Excellent

Randy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees made my stay very comfortable. With people like that in your employ, I am sure they will continue make staying with a great success.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Stayed 1 night in Oct 2024

10/10 Excellent

jodi, Weymouth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect & I loved all of the staff, from reception to coffee & wine service. Thank you!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin, CHARLOTTE

Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the rooms and amenity areas of the Hotel are very clean
Stayed 1 night in Nov 2024

6/10 Okay

DANA, hickory

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We have stayed here every year , a group of us - disappointed that you Did not have shuttle running in the past for Backyard Ballantyne Whiskey festival , this was our third year , when they have special functions you should offer shuttle like you have in past . Its normally 20 or so people - we will rethink our stay
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pizza was terrible, i was starving so i ate most of it, lots of cheese and bread.
Stayed 1 night in Oct 2024

8/10 Good

Connie

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HUGE issue with TV! The Remote TV Guide lists HBO channels, but there is no HBO. Only Showtime. SO the Guide is inaccurate and of zero use! Unable to know what programs were available for 4 days/nights. Front desk employees said it was “out of their control” and a “Marriott Issue” they had no control over. Also, Business Center is in an open area in the lobby, so inappropriate for a Zoom call or actual true business dealings.
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Outdated but great team
Extremely outdated and over priced. It need a to be renovated. The staff was wonderful
Stayed 1 night in Oct 2024