Courtyard by Marriott Ballantyne

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Ballantyne

Property amenity
In-room safe, desk, laptop workspace, iron/ironing board
Indoor pool
Exterior
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Air conditioning
  • Parking included

Explore the area

Map
15635 Don Lochman Lane, Charlotte, NC, 28277
  • The Amp Ballantyne
    5 min walk
  • Ballantyne Country Club
    20 min walk
  • CSA OrthoCarolina Sportsplex
    6 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    21 min drive

Room options

Room, 1 King Bed, Non Smoking

  • 331 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 352 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 691 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Balcony

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony

  • 331 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

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About this property

Courtyard by Marriott Ballantyne

3-star hotel in Ballantyne
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and a business center. Housekeeping is available on request.
Courtyard by Marriott Ballantyne offers 90 accommodations with iPod docking stations and safes. Guests can make use of the in-room refrigerators and coffee/tea makers.

Smart televisions come with premium cable channels and Netflix. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Courtyard by Marriott Ballantyne features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center. This business-friendly hotel also offers a garden, a picnic area, and complimentary newspapers in the lobby. Onsite self parking is complimentary. A total renovation of this property was completed in March 2023.

Courtyard by Marriott Ballantyne is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistro

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPod dock
  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 15.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ballantyne Marriott
Courtyard Ballantyne
Courtyard Ballantyne Marriott
Courtyard Marriott Ballantyne
Courtyard Marriott Ballantyne Charlotte
Courtyard Marriott Ballantyne Hotel
Courtyard Marriott Ballantyne Hotel Charlotte
Marriott Ballantyne
Courtyard by Marriott Ballantyne Hotel
Courtyard by Marriott Ballantyne Charlotte
Courtyard by Marriott Ballantyne Hotel Charlotte

Courtyard by Marriott Ballantyne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 315 out of 509 reviews" "
Rating 8 - Good. 124 out of 509 reviews" "
Rating 6 - Okay. 39 out of 509 reviews" "
Rating 4 - Poor. 15 out of 509 reviews" "
Rating 2 - Terrible. 16 out of 509 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Cearra

Liked: Cleanliness, staff & service, amenities
Property is very convenient for a last minute stay, beds are comfortable, staff is nice and they have all the needed amenities.
Stayed 3 nights in Aug 2024

10/10 Excellent

Daphne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chase checked us in and he was friendly and polite; very professional. Our room was very comfortable and clean. We had a great stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vishal

Traveled with family
Liked: Amenities
Stayed 1 night in Aug 2024

8/10 Good

Pamela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need a little softer beds. If you are on the 1st floor you hear all the cars slamming doors. Other than that enjoyable stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite
Stayed 2 nights in Aug 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

MATTHEW

Stayed 2 nights in Aug 2024

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve ever stayed at.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Mariah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were excellent. Safe and quiet place to stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Rosaura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service matters!
Great staff! Friendly and helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Timesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony
Stayed 1 night in Apr 2024

10/10 Excellent

Cheryl

Business traveler, Traveled with partner
The Bistro was nice. I couldn’t read the bottles in the shower to know which was shampoo & conditioner! I’m not familiar with that brand 39 North. I did like the lamps over the bed & desk. After having eye surgery, it was easy to read phone & computer without any glare of bulbs!!
Stayed 1 night in May 2024

8/10 Good

Liz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Ashlee, Monroe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Apr 2024

10/10 Excellent

Susanne

Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy
Good morning, I checked in Friday night @7:28 pm. I spoke with Carly at the front counter. She was not friendly and I felt very out of place. Like I didn’t belong at the hotel. The ladies that were there Saturday- Monday were great. Customer service was excellent except for Friday, March 29.
Stayed 3 nights in Mar 2024

10/10 Excellent

Darrin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the better hotels I’ve stayed at in Charlotte. I had no issues. Room was clean, bed was comfy, patio was nice and spacious enough- pool wasn’t open but doesn’t take away from the experience. Customer service is super friendly as well. Not bad for the price, gas station across the road and a lot of food varieties. Will definitely stay again
Stayed 2 nights in Mar 2024

8/10 Good

Shilow

Traveled with partner
Liked: Cleanliness, staff & service
Pool was closed for cleaning but over all it was a good stay
Stayed 1 night in Mar 2024

4/10 Poor

Vicki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
As an older person with bad eyes I had a hard time reading the words on the shampoo, conditioner and body wash bottles in the shower! They were in a light color. Also, what hotel does not at least have coffee available to travelers who just want a quick cup to head out. The door handle to my room was so hard to open both inside and outside that I had to put my whole body weight against it. Will not be back here and will check out amenities more closely next time I book a hotel. Also no microwave, just a no go for someone on a special diet. They made it so you had to go to their on site restaurant. Cheap trick!
Stayed 2 nights in Mar 2024

10/10 Excellent

MonToya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024