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Courtyard by Marriott Ballantyne

3.0 star property

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Photo gallery for Courtyard by Marriott Ballantyne

Property amenity
In-room safe, desk, laptop workspace, iron/ironing board
View from property
Property amenity
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Free WiFi

Explore the area

Map
15635 Don Lochman Lane, Charlotte, NC, 28277
  • The Amp Ballantyne
    ‪3 min walk‬
  • Quail Hollow Club
    ‪11 min drive‬
  • Carowinds Theme Park
    ‪13 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 331 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 352 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room | Smart TV, Netflix, iPod dock

Suite, 1 Bedroom, Non Smoking

  • 691 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Balcony

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking, Balcony

  • 331 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

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In-room safe, desk, blackout drapes, iron/ironing board

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4.5 out of 5, Wonderful, (937)
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The price is $146 total
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About this property

Courtyard by Marriott Ballantyne

3-star hotel in Ballantyne
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and a business center. Housekeeping is available on request.
Courtyard by Marriott Ballantyne offers 90 accommodations with iPod docking stations and safes. Guests can make use of the in-room refrigerators and coffee/tea makers.

Smart televisions come with premium cable channels and Netflix. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Courtyard by Marriott Ballantyne features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center. This business-friendly hotel also offers a garden, a picnic area, and complimentary newspapers in the lobby. Onsite self parking is complimentary. A total renovation of this property was completed in March 2023.

Courtyard by Marriott Ballantyne is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistro

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Renovated entire property - March 2023
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPod dock
  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 15.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ballantyne Marriott
Courtyard Ballantyne
Courtyard Ballantyne Marriott
Courtyard Marriott Ballantyne
Courtyard Marriott Ballantyne Charlotte
Courtyard Marriott Ballantyne Hotel
Courtyard Marriott Ballantyne Hotel Charlotte
Marriott Ballantyne
Courtyard by Marriott Ballantyne Hotel
Courtyard by Marriott Ballantyne Charlotte
Courtyard by Marriott Ballantyne Hotel Charlotte

Courtyard by Marriott Ballantyne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 352 out of 568 reviews
Rating 8 - Good. 137 out of 568 reviews
Rating 6 - Okay. 45 out of 568 reviews
Rating 4 - Poor. 17 out of 568 reviews
Rating 2 - Terrible. 17 out of 568 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Diyana, Tonawanda

Traveled with partner
Liked: Cleanliness
Not as nice as it looked online. The guy st the reception wasn't friendly. The lady who cooks breakfast was very nice but the good wasn't that good. The area is not very nice or relaxing. The place was clean. If you just want a place to sleep for one nigjt its ok.
Stayed 1 night in Feb 2025

6/10 Okay

Joy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Is this Courtyard’s new standard?

I was disappointed for a Courtyard stay. The room was very small and it felt sparse over all. In the morning, there was no sign of anyone to order breakfast, the place felt dead. The front counter service was wonderful when we arrived. I will likely not stay at this Courtyard again.
Stayed 1 night in Feb 2025

4/10 Poor

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried to check in early to save hassle with late arrival. Did not work. Afternoon person swiped my card for incidentals but when i arrived later had to swipe again for incidentals and my earlier check in did not show. Front end staff let the place down.
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service
Place smelled like people were smoking pot on the property. Smell was soooo steong
Stayed 2 nights in Jan 2025

8/10 Good

Joseph

Traveled with family and small children
Side door is not accessible b/c lock is not working. Breakfast is fair, not a reason to stay. OJ is like water, very little selection.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities
Clean and very attentive staff
Stayed 1 night in Jan 2025

8/10 Good

Don

Stayed 1 night in Jan 2025

10/10 Excellent

Everett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and conveniently located close to shopping and great dining. Staff was friendly
Stayed 1 night in Jan 2025

8/10 Good

Emily

Traveled with family
Liked: Staff & service, room comfort

Two Night Stay

Front desk people were great and the bar had good drinks. The bed was fine. The room needed vacuuming and there was hair in the shower. The sink needed cleaning, too.
Stayed 2 nights in Jan 2025

10/10 Excellent

LePaige

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and conveniently located to so many restaurants.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room with very comfortable bed.
Stayed 1 night in Jan 2025

8/10 Good

DH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good.
Stayed 1 night in Jan 2025

10/10 Excellent

Jackson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is wonderful.
Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great, food on site if you don’t want to go out. Very clean and convenient location to get around town.
Stayed 2 nights in Jan 2025

10/10 Excellent

Charmonie

Stayed 1 night in Dec 2024

10/10 Excellent

John, HIGHLANDS RANCH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in excellent condition and is very clean. Our room door knob was loose and they promptly moved us into a new room.
Stayed 1 night in Dec 2024

2/10 Terrible

Lynee

Stayed 1 night in Dec 2024

10/10 Excellent

Shelby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went there for our anniversary.
Stayed 1 night in Dec 2024

10/10 Excellent

Anquenette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chester

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay. Will definitely go back when I'm back in the area.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024