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Courtyard by Marriott Charlotte Airport LoSo

3.0 star property

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Photo gallery for Courtyard by Marriott Charlotte Airport LoSo

Reception
Property amenity
Room, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Seasonal outdoor pool
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Free airport shuttle
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
321 W Woodlawn Rd, Charlotte, NC, 28217
  • Billy Graham Library
    ‪3 min drive‬
  • Bank of America Stadium
    ‪7 min drive‬
  • SouthPark Mall
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(7 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 2 Queen Beds

8.2 out of 10
Very good
(30 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(28 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Bar (on property)

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3.9 out of 5, Good, (1002)
$187 nightly
The price is $187 total
includes taxes & fees
Embassy Suites Hotel Charlotte

About this property

Courtyard by Marriott Charlotte Airport LoSo

Hotel in York Road
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Charlotte Airport LoSo offers 175 accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Courtyard by Marriott Charlotte Airport LoSo features a 24-hour fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 3000 square feet (279 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and a picnic area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary uncovered self parking is available on site. A total renovation of this property was completed in May 2020.

Courtyard by Marriott Charlotte Airport LoSo is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
The Bistro - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 10:00 AM for a fee: USD 2 to 11 for adults and USD 2 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 1976
  • Comprehensive recycling policy
  • Renovated entire property - May 2020
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 2 to 11 for adults, and USD 2 to 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Billy Graham
Courtyard Billy Graham Parkway
Courtyard Billy Graham Parkway Hotel
Courtyard Billy Graham Parkway Hotel Charlotte
Courtyard Charlotte Billy Graham
Courtyard Charlotte Billy Graham Parkway
Courtyard Marriott Charlotte Airport/Billy Graham Parkway Hotel
Courtyard Marriott Airport/Billy Graham Parkway Hotel
Courtyard Marriott Charlotte Airport/Billy Graham Parkway
Courtyard Marriott Airport/Billy Graham Parkway
Courtyard by Marriott Charlotte Airport LoSo Hotel
Courtyard by Marriott Charlotte Airport LoSo Charlotte
Courtyard by Marriott Charlotte Airport LoSo Hotel Charlotte
Courtyard by Marriott Charlotte Airport/Billy Graham Parkway

Courtyard by Marriott Charlotte Airport LoSo Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 474 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 82 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsey

It was nice
Stayed 1 night in Mar 2025

4/10 Poor

Diane

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Do not rely on their airport shuttle - get ready to pay $40 for a cab ride. Their shuttle service is totally inadequate. Customers were having to wait over 40 minutes and came to heated arguments fighting over seats on the shuttle bus. What a disaster.
Stayed 1 night in Mar 2025

10/10 Excellent

Katelynn

Stayed 1 night in Mar 2025

8/10 Good

Joby

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Nothing necessary. Could feel a bit more clean but i cant complain much.
Stayed 1 night in Mar 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Alicia, kings mountain

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the outside fire pit.
Stayed 2 nights in Mar 2025

6/10 Okay

Lisa

Stayed 1 night in Mar 2025

10/10 Excellent

eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Clean friendly new or newly remodeled
Stayed 2 nights in Mar 2025

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay for concert

It was a good stay. We were in Charlotte for a concert for one night. We didn’t check beforehand but were surprised there was no continental breakfast. We went to The Flying Bisquit for brunch which I highly recommend! The hotel was clean and we had everything we needed. I thought the shower floor was a little too slippery for seniors with achy joints (me) but other than that, everything was fine.
Stayed 1 night in Mar 2025

10/10 Excellent

Saquana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Definitely will stay there again!!!
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Isaac

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
So conveniently located
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gates parking
Stayed 1 night in Mar 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Vivian, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
The security improvements for the back parking are great. I feel much safer when returning to the hotel after dark plus the ability to enter through the back entrance rather than walking around was nice. Staff were very friendly and helpful. Monitoring the front parking lot for those parking in the fire lane would be nice. Because people are not parking correctly makes it more tough to navigate the lot.
Stayed 1 night in Feb 2025

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. The room was very clean. Would definitely use this hotel again.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner was disappointing and pricey.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Kristy

Stayed 1 night in Nov 2024

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Everything was perfect including the staff
Stayed 1 night in Feb 2025