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Courtyard by Marriott Charlotte Airport/Billy Graham Parkway

3.0 star property

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Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Free airport shuttle
  • Housekeeping
  • Gym

Explore the area

Map
321 W Woodlawn Rd, Charlotte, NC, 28217
  • Billy Graham Library
    ‪3 min drive‬
  • United States Citizenship and Immigration Services office
    ‪4 min drive‬
  • Queens University of Charlotte
    ‪7 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ground Floor

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, Ground Floor

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ground Floor (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, Ground Floor (Mobility/Hearing Accessible, Tub)

  • 301.4 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ground Floor (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, Ground Floor (Mobility Accessible, Tub)

  • 301.4 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Courtyard by Marriott Charlotte Airport/Billy Graham Parkway

Hotel in York Road
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Charlotte Airport/Billy Graham Parkway offers 175 accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Courtyard by Marriott Charlotte Airport/Billy Graham Parkway features a 24-hour fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 3000 square feet (279 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and a picnic area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary uncovered self parking is available on site. A total renovation of this property was completed in May 2020.

Courtyard by Marriott Charlotte Airport/Billy Graham Parkway is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
The Bistro - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 10:00 AM for a fee: USD 2 to 11 for adults and USD 2 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 1976
  • Comprehensive recycling policy
  • Renovated entire property - May 2020
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 2 to 11 for adults, and USD 2 to 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Billy Graham
Courtyard Billy Graham Parkway
Courtyard Billy Graham Parkway Hotel
Courtyard Billy Graham Parkway Hotel Charlotte
Courtyard Charlotte Billy Graham
Courtyard Charlotte Billy Graham Parkway
Courtyard Marriott Charlotte Airport/Billy Graham Parkway Hotel
Courtyard Marriott Airport/Billy Graham Parkway Hotel
Courtyard Marriott Charlotte Airport/Billy Graham Parkway
Courtyard Marriott Airport/Billy Graham Parkway

Courtyard by Marriott Charlotte Airport/Billy Graham Parkway Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 471 out of 1000 reviews
Rating 8 - Good. 233 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 78 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll definitely be returning
Stayed 1 night in Nov 2024

8/10 Good

Terry

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good
The hotel was good and the service was good as well
Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Star

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very surprised to see such a great hotel in the best part of Billy Graham! Staff was super helpful & rooms and lobby are the cleanest, quietest ive seen in a while in this area. Love the gated parking. On site bar & restaurant is super convenient. Not sure why our tvs all kept timing out every 30 minutes... & the wifi signals were bad. But that was nothing compared to how great the stay was. Very modern huge comfortable furniture in the rooms. Definitely listed as a favorite for when i return to this area.
Stayed 1 night in Nov 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Donald, Cocoa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night life
Stayed to attend a concert and avoid driving back an hour and a half. Bed was cozy
Stayed 1 night in Oct 2024

4/10 Poor

Ken

Will not be a guest there again and will not be using Expedia for future reservations
Stayed 1 night in Oct 2024

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient to the airport and it was great restaurant options in the area as well. We love the fact that we can park our vehicles and it was skated and locked. We'll stay here again.
Stayed 1 night in Oct 2024

2/10 Terrible

karen

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Broken elevator.
Stayed 1 night in Oct 2024

10/10 Excellent

Shakira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was amazing!!
Stayed 1 night in Oct 2024

6/10 Okay

Gina

Business traveler
Liked: Cleanliness, staff & service
The bathroom in room 208 emitted swamp/ sewage gas. It made for an unpleasant stay. Also the soap dispenser in the shower didn't work
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Stayed 1 night in Sep 2024

10/10 Excellent

Natasha

Stayed 1 night in Sep 2024

2/10 Terrible

Janet, Centennial

Traveled with family
Disliked: Staff & service
I was given a room key at 2am but there was already someone in the room. The front desk girl, didnt believe me when i told her someone was in the room. Terrible
Stayed 1 night in Oct 2024

8/10 Good

Willard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Jennifer

Good choice for hotel near the airport
Stayed 1 night in Sep 2024

10/10 Excellent

Clarice, Brooklyn

Stayed 1 night in Sep 2024

2/10 Terrible

Sydney

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is awful. Random charges on my account by them when checking in. even though I paid and booked through expedia. They decided to double charge me when asked for me to put my card in for “hold”. 50$ for hold, 1$ charge? who knows and a 150$ random charge… On top of the 135$ on expedia that was charged on a different card. This place is a disaster.
Stayed 1 night in Sep 2024

10/10 Excellent

Maurice

Stayed 1 night in Jul 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent overall
All the elevators on the property did not work. Key badge did not work all the time. You had to turn the door handle a different way on some.doors to get them open
Stayed 1 night in Sep 2024

6/10 Okay

Aaron

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Stayed 2 nights in Aug 2024