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Courtyard by Marriott Charlotte City Center

3.0 star property

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Photo gallery for Courtyard by Marriott Charlotte City Center

Exterior
Room, 2 Queen Beds, Non Smoking, Courtyard View | Courtyard view
View from property
Suite, 1 Bedroom | Living area | 32-inch flat-screen TV with cable channels, TV
Room, 1 King Bed with Sofa bed, City View, Corner | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
237 S Tryon St, Charlotte, NC, 28202
  • Spectrum Center
    ‪5 min walk‬
  • Charlotte Convention Center
    ‪6 min walk‬
  • Bank of America Stadium
    ‪8 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View, Corner

Room, 1 King Bed with Sofa bed, City View, Corner | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, City View, Corner

  • 760 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom (Hearing Accessible)

  • 592 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(54 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner (Hearing Accessible)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, Corner (Hearing Accessible)

  • 760 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Courtyard View (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Courtyard View (Mobility/Hearing Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View

Room, 2 Queen Beds, Non Smoking, Courtyard View | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking, Courtyard View

9.2 out of 10
Wonderful
(35 reviews)
  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Courtyard View (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Courtyard View (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Room, 1 King Bed with Sofa bed

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 32-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom

  • 592 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Charlotte City Center

3-star hotel in Uptown Charlotte
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Courtyard by Marriott Charlotte City Center offers 182 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Courtyard by Marriott Charlotte City Center features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Courtyard by Marriott Charlotte City Center is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Bistro - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle
  • Self parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in hallways (34 inches high)
  • Handrails in stairways (34 inches high)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 15 per person
  • Self parking fee: USD 30 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Charlotte City Center
Courtyard Marriott Charlotte City Center
Courtyard Marriott Hotel Charlotte City Center
Marriott Charlotte City Center
Marriott Charlotte City Center Courtyard
Marriott Courtyard Charlotte City Center
Courtyard Marriott Charlotte City Center Hotel
Charlotte Courtyard
Courtyard By Marriott Charlotte City Hotel Charlotte
Courtyard by Marriott Charlotte City Center Hotel
Courtyard by Marriott Charlotte City Center Charlotte
Courtyard by Marriott Charlotte City Center Hotel Charlotte

Courtyard by Marriott Charlotte City Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 501 out of 1009 reviews
Rating 8 - Good. 278 out of 1009 reviews
Rating 6 - Okay. 109 out of 1009 reviews
Rating 4 - Poor. 59 out of 1009 reviews
Rating 2 - Terrible. 62 out of 1009 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Janice

Traveled with group
Liked: Cleanliness, staff & service, amenities
Properly was convenient for our one night stay. Mattress was very uncomfortable. That’s my only negative.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
South was wonderful room was very clean. Air condition sucked. In the shower was scolding hot.
Stayed 1 night in Mar 2025

10/10 Excellent

Margeaux

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service with a very convenient location. Clean room. Would definitely be back!
Stayed 1 night in Mar 2025

8/10 Good

Lisenia

Stayed 1 night in Mar 2025

8/10 Good

KRISTI

Stayed 1 night in Jan 2025

8/10 Good

Melissa, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Diego

Traveled with family
Disliked: Staff & service, amenities
The lady is due check in is nothing friendly is bad is gi me one room and side room person is working inside make all noises
Stayed 1 night in Mar 2025

6/10 Okay

Sheila

Disliked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Kimberly

Traveled with family
Liked: Cleanliness
Hotel construction caused water in sink to be brown. Road noise even from high up floor was incredibly loud. Wi-Fi did not work. Parking was in locked garage which was nice and easy walk to lots of places. Would not stay here again given the numerous other options in the area.
Stayed 1 night in Mar 2025

10/10 Excellent

Carla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Stayed 1 night in Feb 2025

10/10 Excellent

Wanda

Traveled with family
Stayed 2 nights in Feb 2025

6/10 Okay

Alex

Liked: Cleanliness, staff & service
Hotel was under construction when we arrived, we were not notified of this prior to our stay through any form of contact with anyone regarding our trip to Charlotte. The hotel was easily maneuverable for the most part, and the stuff was helpful when needed. I have more comments about the room, but they were minor and did not directly effect the value of our stay
Stayed 2 nights in Feb 2025

10/10 Excellent

VANTARAM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so friendly, welcoming and accommodating. We were in a short layover in Charlotte and they made this stay very comfortable and easy. Gym not open due to remodeling--check ahead if this is important to you! We arrived late and I wish there had been room service but food and service in the bar did the trick. Friendly and prompt service here too. 10 stars for staff all around!
Stayed 1 night in Feb 2025

10/10 Excellent

Zeb

Liked: Cleanliness, property conditions & facilities
A
Stayed 1 night in Feb 2025

10/10 Excellent

Shawn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Kendra

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Taryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing one night stay for a concert for my daughters :)
Stayed 1 night in Feb 2025

2/10 Terrible

Felecia

Disliked: Cleanliness, property conditions & facilities
Rooms smell musty,
Stayed 1 night in Jan 2025

6/10 Okay

Adeire

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel and service was great. However the pullout couch was not. It’s not the average size pullout couch and very uncomfortable. The room felt small and like it was just thrown in the room.
Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stop

We enjoyed our stay. Everything was great. Would definitely go back.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

A decent stay... but better options

I have stayed at a variety of hotels in downtown Charlotte in recent years. This hotel was clean, comfortable & convenient (even though there are a lot of homeless people in this area of downtown). However, I was not impressed with the overall management. When we arrived, the general manager was manning the front desk and seemed to be having a rough evening. He belittled the fact that I had booked our stay on Hotels.com. When I asked him about the free breakfast included in my booking, he failed to mention that their restaurant would be closed the next morning (New Year's Day). Although I realize that a Courtyard Marriot isn't a high-end hotel and that you often get what you pay for, I will have to be rather desperate to give this property my business again. There are too many better choices in downtown Charlotte where my Hotels.com booking is valued.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in to check out it was great. The room was AWESOME. Very spacious. I didn’t like that on-top of paying for the hotel room it was an additional $30 for parking in the parking garage attached the hotel. However parking in the parking deck was secure and attached to the hotel so no complaints except the additional cost. I liked that the doors locked at a certain time and only were accessible with a key card.
Stayed 1 night in Dec 2024

10/10 Excellent

Kristin

Stayed 1 night in Dec 2024