4/10 Poor
Tenisha
Traveled with partner
Apr 14, 2025
Liked: Amenities
Disliked: Cleanliness
Beware! They double charged me at a higher rate. They will over charge you if you pay at the property through a third party. Luckily they refunded but only after I caught it. One of the staff was unprofessional told me to contact a manager, just go by the kitchen? I said that's not my job it's your job to fix it when I check out. Always pay before you get there! The manager can't do basic accounting. Smh. On top of that, we couldn't use not one towel or wash cloth. They all had stains as if they were not washed properly. We always prepare for that but get new towels sheesh! This was not the first time this has happened. The bed and bathroom were cleaned. The pool area is over run with kids all day. But we expect that. It's a family hotel. Like everyone says it smells like weed even on the outside. Staff are nice and it's a convenient location. The dinner and drinks are a plus. The new dining/ bar area is a nice addition. I would stay again.
Tenisha
Stayed 2 nights in Apr 2025