Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

3.5 star property

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Photo gallery for Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Sports facility
Exterior
Golf
Lunch and dinner served
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking available

Explore the area

Map
5400 John Q Hammons Dr, Concord, NC, 28027
  • Charlotte Motor Speedway
    ‪3 min drive‬
  • Concord Mills
    ‪4 min drive‬
  • Great Wolf Lodge Water Park
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (2 Rooms)

  • Sleeps 4
  • 1 King Bed

Standard Suite, 1 King Bed, Non Smoking

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

  • 500 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Premium Room, 1 King Bed, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Non Smoking

  • 500 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed, Balcony

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Bathtub (Mobility & Hearing)

  • 455 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Premium Suite, 2 Queen Beds

  • 455 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Bedrooms

  • 455 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub

  • 455 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Queen Beds, Corner

  • 455 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

  • 455 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 2 Queen Beds, Allergy Friendly (Wellness, In-room air purification)

  • 455 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

  • 455 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Corner

  • 455 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Allergy Friendly (Wellness, In-room air purification)

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 455 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • 455 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

3.5-star Concord resort close to Charlotte Motor Speedway
A full-service spa, a golf course, and an indoor pool are available at this resort. Weekday breakfast is free. Other amenities include a restaurant, a 24-hour fitness center, and a bar/lounge.
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa offers 308 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Concord resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and safes. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the resort include a golf course, an indoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa features a golf course and an indoor pool. Dining options at the resort include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with wired and wireless Internet access (surcharge).

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 42477 square feet (3946 square meters) include a conference center. This Art Deco resort also offers a 24-hour fitness center, a steam room, and a terrace. Onsite parking is available (surcharge). The property offers extended parking privileges to guests.

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa has designated areas for smoking.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transportation

  • Free shopping center shuttle
  • Self parking on site (USD 8 per night; includes in/out privileges)
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Indoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (42,477 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 8.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Charlotte-Concord/Golf
Embassy Suites Charlotte-Concord/Golf Concord
Embassy Suites Charlotte-Concord/Golf Resort
Embassy Suites Charlotte-Concord/Golf Resort Concord
Embassy Suites Hilton Charlotte-Concord-Golf Resort
Embassy Suites Hilton Resort
Embassy Suites Hilton Charlotte-Concord-Golf
Embassy Suites Hilton
Embassy Suites Charlotte Concord/Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 641 out of 1073 reviews
Rating 8 - Good. 202 out of 1073 reviews
Rating 6 - Okay. 95 out of 1073 reviews
Rating 4 - Poor. 66 out of 1073 reviews
Rating 2 - Terrible. 69 out of 1073 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trip
It was very enjoyable. Was here for an early Christmas qith my family. The staff was so wonderful to myself and family. Will stay again!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Benjamin

Stayed 1 night in Dec 2024

10/10 Excellent

Jamison

Stayed 2 nights in Nov 2024

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'd stay again
Friendly front desk, quick, efficient check-in. Room was clean and comfortable. Nice job folks! thank you
Stayed 1 night in Dec 2024

10/10 Excellent

Catricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were great beds very comfortable clean good food
Stayed 2 nights in Dec 2024

10/10 Excellent

Marjorie

Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so polite and the room was very clean and spacious. It smelled so clean, will definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

wesley

Stayed 2 nights in Nov 2024

2/10 Terrible

Estevan

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
The elevators were broken and the manager owes a refund for that day and experian has tried to reach out but the managers are not available or either responding
Stayed 2 nights in Dec 2024

6/10 Okay

Angela

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacian

Stayed 1 night in Dec 2024

8/10 Good

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the reception area as well as the individuals that supported the breakfast buffet were a professional. One of the three elevators were broken, and the property overall looks worn. Attended a formal Christmas event and their ballroom was nice and spacious as our organizations utilize two of their conference rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Everything about my stay was great. The check in was simple. Dont use the app you will double charged! But the lady at the front desk got it taken ofd right away. The room is nice and spacious. The bed is comfortable. The room was clean. The breakfast was good lots of choices there. The hotel really has everything you need if you dont want to leave. My only complaint would have to be elevators. There are not elevators to accommodate the huge number of guests that stay there and there can be a bit of a wait.
Stayed 2 nights in Dec 2024

10/10 Excellent

Deon

Liked: Amenities
I love the indoor attium style at the embassy suite hotels.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Very clean facility, staff was pleasant, rooms were delightful and happy hour is a nice touch. Omelette stations for breakfast were top notch
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

marina

Stayed 3 nights in Nov 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a perfect evening and morning. Digital key breakfast and app checkout was the best
Stayed 1 night in Dec 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

lloyd

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Dec 2024

4/10 Poor

Kristian

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
This hotel does not have the same standards as other Embassy Suites I have stayed in. I was charged twice for the room, the late night clerk didn’t wear shoes and never answered the phone, purchased the premier room for snacks and drinks (there was none and we had to go to the front desk and pick up), breakfast was not overly warm, the staff wasn’t super friendly. Just very disappointed with this visit.
Stayed 1 night in Dec 2024

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our experience was wonderful from the really nice lady who checked us in and remembered us each day we were there to the clean comfortable rooms to the free full breakfast buffet to the happy hour each night in the lobby. We will definitely stay again
Stayed 2 nights in Nov 2024