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Embassy Suites Hotel Charlotte

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites Hotel Charlotte

Bar (on property)
Indoor pool
Lobby sitting area
1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Bar
  • Parking available
  • Room service
  • Pool

Explore the area

Map
4800 S Tryon St, Charlotte, NC, 28217
  • Billy Graham Library
    ‪3 min drive‬
  • United States Citizenship and Immigration Services office
    ‪4 min drive‬
  • Mint Museum Uptown
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Presidential Suite, 2 Bedrooms, Non Smoking

  • 1100 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Parlor)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 King Bed, Non Smoking (Parlor)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (2 Rooms)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 King Bed, Non Smoking (2 Rooms)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

King, Premium Suite, 1 King Bed, Non Smoking, Corner

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Premium Suite, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Conference)

Suite, 1 King Bed, Non Smoking (Conference) | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 King Bed, Non Smoking (Conference)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Conference)

Premium Suite, 1 King Bed, Non Smoking (Conference) | Living area | 42-inch LCD TV with satellite channels, TV, pay movies

Premium Suite, 1 King Bed, Non Smoking (Conference)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

King, Premium Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Embassy Suites by Hilton Charlotte Ayrsley

Pool
Breakfast included
Pet friendly
Parking included
4.5 out of 5, Wonderful, (1002)
The price is $135
per night
$156 total
includes taxes & fees
Feb 9 - Feb 10
Embassy Suites by Hilton Charlotte Ayrsley

About this property

Embassy Suites Hotel Charlotte

Charlotte hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. On-the-go breakfast is free. Other amenities include a bar/lounge, a 24-hour business center, and WiFi in public areas.
Embassy Suites Hotel Charlotte offers 274 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters. 42-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Charlotte hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Embassy Suites Hotel Charlotte features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 13003 square feet (1208 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and coffee/tea in a common area. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Parking is available onsite for a surcharge.

Embassy Suites Hotel Charlotte is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
E'terie Grill & Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle up to 3 mi
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • E'terie Grill & Lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Charlotte
Embassy Suites Hotel Charlotte
Embassy Suites Charlotte
Embassy Suites Hotel Charlotte Hotel
Embassy Suites Hotel Charlotte Charlotte
Embassy Suites Hotel Charlotte Hotel Charlotte

Embassy Suites Hotel Charlotte Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 447 out of 1005 reviews" "
Rating 8 - Good. 205 out of 1005 reviews" "
Rating 6 - Okay. 132 out of 1005 reviews" "
Rating 4 - Poor. 109 out of 1005 reviews" "
Rating 2 - Terrible. 112 out of 1005 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cody

Beautiful hotel. Was very clean
Stayed 1 night in Oct 2024

6/10 Okay

Laura, Winston Salem

Traveled with group
Disliked: Staff & service
Check in time was 4pm and we did not get into our room until 5 pm and had to be at our venue at 5:30. No way you guys made us late by not being ready to check your guest in on time.
Stayed 1 night in Oct 2024

4/10 Poor

Patricia

Disliked: Property conditions & facilities
No soap in shower, limited hours for dining/cocktails. Small cafe not restocked. Filthy windows and toilet clogged several times. Hilton should be ashamed!
Stayed 2 nights in Oct 2024

6/10 Okay

Christina

Traveled with family
Liked: Room comfort
Will not stay at this one again
This was my least favorite of all of the Embassy Suites I have stayed in. Booked two rooms. Had trouble with one of the rooms not having air/heat. System was broken and they had no other rooms available. That part of my group had to stay in our room. Killed two wasp in our room during the night. Alarm clock had not be reset and awakend us at 615am after not getting to our room until 2am.
Stayed 1 night in Oct 2024

8/10 Good

Angela

Liked: Cleanliness
Beds and room were comfortable with a nice layout but the connecting rooms had virtually no sound barrier. The bathroom was not the cleanest poor drainage in the shower and low pressure with toilet flushes. The breakfast was good and plentiful, bar opens late and closes early. I would stay again.
Stayed 1 night in Oct 2024

8/10 Good

Michelle E

Traveled with family
Liked: Amenities
Overall our stay was good. The staff was friendly.
Stayed 2 nights in Oct 2024

8/10 Good

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast items cold. Toaster non operational. Omelette line long. Shuttle service excellent. Free drink card nice. Charlotte airport baggage claim sucks
Stayed 1 night in Oct 2024

2/10 Terrible

Mikaela

Stayed 3 nights in Sep 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Andrea

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Andre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, nothing in walking distance expcemmem mm
Stayed 1 night in Sep 2024

10/10 Excellent

Tyawna

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great stay rude front desk staff
The stay was wonderful! The staff that was in the kitchen for breakfast was wonderful. Not so much at the front desk though. Front desk staff was did not interact well with the guest,especially the female with the burgundy hair. She was ALWAYS at the desk eating and answered my questions with a head shake / nod. Other than this rude employee my stay was excellent!
Stayed 2 nights in Sep 2024

10/10 Excellent

Tyawna

Traveled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Sep 2024

6/10 Okay

Tammy

Traveled with family
Stayed 1 night in Sep 2024

6/10 Okay

GABRIEL, Myrtle Beach

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Vijay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a newly renovated Embassy Suites Hotel. It was clean and the rooms felt updated as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Annalyn

Traveled with family and small children, Traveled with family
Disliked: Cleanliness
we were given a unit for clogged toilet and been transferred to another clogged bathtub. Unbelievable!
Stayed 1 night in Aug 2024

10/10 Excellent

Carla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Kaori

Stayed 2 nights in Jul 2024