Extended Stay America Suites Charlotte University Place

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Extended Stay America Suites Charlotte University Place

Lobby
Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Exterior
Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
8211 University Exec Park Dr, Charlotte, NC, 28262
  • Atrium Health University City
    18 min walk
  • Topgolf
    3 min drive
  • University of North Carolina at Charlotte
    3 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    18 min drive

Room options

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Extended Stay America Suites Charlotte University Place

Hotel in University City
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a free grocery shopping service, a convenience store, and a front-desk safe are onsite. Housekeeping is available on request.
Extended Stay America Suites Charlotte University Place offers 113 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Extended Stay America Suites Charlotte University Place is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Free grocery shopping service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Charlotte University Place
Extended Stay America Hotel Charlotte University Place
Extended Stay America Charlotte University Place Hotel
Charlotte Extended Stay
Extended Stay Charlotte
Extended Stay America Charlotte University Place
Extended Stay America Suites Charlotte University Place Hotel

Extended Stay America Suites Charlotte University Place Reviews

Reviews

6.2
Rating 10 - Excellent. 79 out of 283 reviews" "
Rating 8 - Good. 53 out of 283 reviews" "
Rating 6 - Okay. 39 out of 283 reviews" "
Rating 4 - Poor. 39 out of 283 reviews" "
Rating 2 - Terrible. 73 out of 283 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still waiting for my deposit back of $150 back. Was told it would be refunded since it was my 1st time staying there
Stayed 1 night in Aug 2024

4/10 Poor

Tyler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

ALEXANDER

Stayed 2 nights in Aug 2024

6/10 Okay

Jordan

Traveled with family
Disliked: Amenities
Not bad, not the best
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bug
There was bugs in my room
Stayed 1 night in Aug 2024

8/10 Good

Jackson

Liked: Cleanliness, staff & service
Didn’t like the lingering pet odor in the entire building. My room was clean but another guest mentioned roaches in her room. Also the appliances and furniture were outdated. The first room had no office chair and the shades did not work so I asked to be reassigned to another room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Wayne

Stayed 2 nights in Jul 2024

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

TURHANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Jeffrey

Traveled with group
Disliked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Therain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only Complaints I had...
Key constantly had to be replaced; had to return to front desk several times from 3rd floor due to this. Only stayed 3days but near end of stay noticed roaches in light fixtures over kitchen area and a few more on floor.
Stayed 2 nights in Jul 2024

6/10 Okay

Bill

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

John

Stayed 1 night in Jun 2024

6/10 Okay

Aln

Business traveler
Disliked: Staff & service, room comfort
EST option to
Very basic
Stayed 1 night in Jun 2024

2/10 Terrible

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It was my anniversary i paid for a suite got to the hotel and and they were sold out! All they could do was give me a double queen room and i wasnt compensated the difference i tried to call custome service just for them to hang up on the hotel staff! Im so angry
Stayed 2 nights in May 2024

8/10 Good

Sharie

Traveled with partner
Liked: Staff & service
Check in was smooth and staff was friendly. Property was mostly clean however there was an overwhelming smell of smoke in the lobby and hallways. And too many tenants standing around in the lobby and near the doors. Other than that I would've given a better rating. Overall my room was clean and I enjoyed my stay.
Stayed 1 night in Jun 2024

4/10 Poor

Khaila

Traveled with family and small children, Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It had a weird smell, the refrigerator was old. They had no ice machine. They had no extra pillows available. Breakfast was not what I expected only had oatmeal and nutrigrain bars.
Stayed 1 night in Jun 2024

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities
Facilities needs improvement. Painting, replace sinks, loose drain plugs. Cigarettes smell.
Stayed 6 nights in May 2024

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Area was nice. Close to where I needed to be and was safe. The room its self had some damage. The bedding was clean but had some old stains and hair that was in the fabric. Pillows were really flat
Stayed 1 night in May 2024

4/10 Poor

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They don't have ice machines on the premises. The hallways and the rooms all have a very distinct pretty nasty smell. The telephone did not work unless I pressed speaker to talk to the front desk. And to extend my stay was an absolute nightmare. I booked through expedia and was Was told they would email the hotel letting them know. I don't need to check out. But they continuously knocked and called telling me. I had to come downstairs to book, even though I had proof that I had already paid
Stayed 1 night in May 2024

10/10 Excellent

Antavia

Stayed 1 night in Apr 2024

2/10 Terrible

Sunil

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't feel safe around this property. Do check your room before making any payment. Hotel staff simply denied my change room request when I told them that my bathroom lock is broken and anyone can open it from outside. It was very smelly when i entered into property. Room was smelly too. Overall experience was bad.
Stayed 1 night in Apr 2024

6/10 Okay

Heath

Traveled with family
Overall rooms and facility could use a refresh. Furniture worn down and mattresses are weak.
Stayed 1 night in Apr 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service
The hotel was overbooked even though I prepaid for my room. The only room they had a broken shower and other issues. I did not stay.
Stayed 1 night in Mar 2024