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Extended Stay America Suites Charlotte University Place

2.5 star property

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Photo gallery for Extended Stay America Suites Charlotte University Place

Lobby
Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
8211 University Exec Park Dr, Charlotte, NC, 28262
  • University of North Carolina at Charlotte
    ‪3 min drive‬
  • UNC Charlotte Botanical Gardens
    ‪5 min drive‬
  • PNC Music Pavillion
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Charlotte University Place

Hotel in University City
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a free grocery shopping service, a convenience store, and a front-desk safe are onsite. Housekeeping is available on request.
Extended Stay America Suites Charlotte University Place offers 113 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Extended Stay America Suites Charlotte University Place is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Free grocery shopping service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Charlotte University Place
Extended Stay America Hotel Charlotte University Place
Extended Stay America Charlotte University Place Hotel
Charlotte Extended Stay
Extended Stay Charlotte
Extended Stay America Charlotte University Place
Extended Stay America Suites Charlotte University Place Hotel

Extended Stay America Suites Charlotte University Place Reviews

Reviews

6.4
Rating 10 - Excellent. 89 out of 302 reviews
Rating 8 - Good. 55 out of 302 reviews
Rating 6 - Okay. 41 out of 302 reviews
Rating 4 - Poor. 41 out of 302 reviews
Rating 2 - Terrible. 76 out of 302 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Keith

Liked: Staff & service
Disliked: Cleanliness
A great area for shopping. However the room was clean, but the elevator and hallways needed a serious cleaning. It smelled.
Stayed 5 nights in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn’t recommend
I never leave reviews I stayed here just for 1 night immediately seen a roach on the dresser, front desk lady was never is at the receptionist always in the back, man sleeping in lobby, no hot breakfast just granola bars muffin & coffee, heat didn’t work in my room needed a quick place to sleep so not to upset but wouldn’t stay here for longer than 1 night
Stayed 1 night in Dec 2024

2/10 Terrible

The Boss Lady

Disliked: Cleanliness, staff & service, property conditions & facilities
I reserved a room, tried to check in, was told there was no room's available
Stayed 1 night in Dec 2024

6/10 Okay

Tenasia

Stayed 2 nights in Dec 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Good!!
Overall room was clean. But, management needs to inspect each room after someone leaves. In my room the leather faux recliner need to be replaced, it was cracked. Also the ironing board was broken, it wouldn't stand up.
Stayed 7 nights in Nov 2024

2/10 Terrible

Auria, camp lejeune

Stayed 1 night in Nov 2024

8/10 Good

Joanne E

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean, and comfortable
The hotel itself was good. Clean. Bed was comfortable enough. Needs more blankets. Friendly staff. However when we arrived there were several police and obvious issue going on. We are from 13 hours away so asked what was going on. Said nothing. Then as they brought someone out on Handcuffs the staff member swore and then said they couldn’t tell us anything. Had to be professional they said. Well that was not possible now. We decided once that was all over we would see the room etc first, which was fine. No further sissies and the area was beautiful and very convenient. Said they had breakfast but there was nothing, and no coffee in room or anything. Also still Waiting for my security deposit to be refunded.
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First and Last Stay
First room I was there 45 mins before roach showed up. Moved to a second room with hair in the shower. All they could offer was another room but I was overwhelmed. Ended up cleaning it myself. Activity is suspicious. Didn’t feel too safe, definitely have to stay mindful. Definitely don’t recommend solo travel here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy

Stayed 1 night in Sep 2024

2/10 Terrible

Romel

Stayed 1 night in Sep 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still waiting for my deposit back of $150 back. Was told it would be refunded since it was my 1st time staying there
Stayed 1 night in Aug 2024

4/10 Poor

Tyler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

ALEXANDER

Stayed 2 nights in Aug 2024

6/10 Okay

Jordan

Traveled with family
Disliked: Amenities
Not bad, not the best
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bug
There was bugs in my room
Stayed 1 night in Aug 2024

8/10 Good

Jackson

Liked: Cleanliness, staff & service
Didn’t like the lingering pet odor in the entire building. My room was clean but another guest mentioned roaches in her room. Also the appliances and furniture were outdated. The first room had no office chair and the shades did not work so I asked to be reassigned to another room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Wayne

Stayed 2 nights in Jul 2024

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

TURHANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Jeffrey

Traveled with group
Disliked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Therain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only Complaints I had...
Key constantly had to be replaced; had to return to front desk several times from 3rd floor due to this. Only stayed 3days but near end of stay noticed roaches in light fixtures over kitchen area and a few more on floor.
Stayed 2 nights in Jul 2024

6/10 Okay

Bill

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

John

Stayed 1 night in Jun 2024

6/10 Okay

Aln

Business traveler
Disliked: Staff & service, room comfort
EST option to
Very basic
Stayed 1 night in Jun 2024