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Fairfield Inn & Suites by Marriott Charlotte Matthews

2.5 star property

Choose dates to view prices

Photo gallery for Fairfield Inn & Suites by Marriott Charlotte Matthews

Property amenity
Free daily buffet breakfast
Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily buffet breakfast
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping

Explore the area

Map
8540 East Independence Blvd, Charlotte, NC, 28227
  • Novant Health Matthews Medical Center
    ‪5 min drive‬
  • Bojangles' Coliseum
    ‪11 min drive‬
  • SouthPark Mall
    ‪16 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(81 reviews)
  • 575 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Flat-screen TV, MP3 dock

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(12 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Flat-screen TV, MP3 dock

Suite, Multiple Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 550 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Transf Shwr)

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds (Mobility/Hearing Access, Transf Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 550 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(71 reviews)
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 575 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 575 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

8.0 out of 10
Very good
(2 reviews)
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Fairfield Inn & Suites by Marriott Charlotte Matthews

Hotel in East Forest
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Charlotte Matthews offers 94 accommodations with MP3 docking stations and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Fairfield Inn & Suites by Marriott Charlotte Matthews features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Fairfield Inn & Suites by Marriott Charlotte Matthews is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 8:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Charlotte Matthews
Fairfield Inn Marriott Matthews Hotel
Fairfield Inn Marriott Matthews Hotel Charlotte
Fairfield Inn Marriott Charlotte Matthews Hotel
Fairfield Inn Marriott Matthews
Fairfield Inn And Suites Charlotte Matthews
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte
Fairfield Inn Suites by Marriott Charlotte Matthews
Fairfield Suites Charlotte Ma
Fairfield Inn Suites by Marriott Charlotte Matthews
Fairfield Inn & Suites by Marriott Charlotte Matthews Hotel
Fairfield Inn & Suites by Marriott Charlotte Matthews Charlotte

Fairfield Inn & Suites by Marriott Charlotte Matthews Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 1005 reviews
Rating 8 - Good. 215 out of 1005 reviews
Rating 6 - Okay. 100 out of 1005 reviews
Rating 4 - Poor. 38 out of 1005 reviews
Rating 2 - Terrible. 56 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Stayed 1 night in Apr 2025

8/10 Good

Karin

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Krystal

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Beds were not comfortable

Our room was clean on arrival. They did have a heated pool and gym which my family used during our stay. The pool was in the small side but my kids enjoyed it. My only area for improvement would have been with the bed and pillows. The bed was very hard which I know some people enjoy but I did not and the feather/down pillows were flat. If I visit again I’ll bring a comforter and pillows of my own.
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Quang

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and easy access.
Stayed 1 night in Mar 2025

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Garlyn

Stayed 1 night in Mar 2025

6/10 Okay

Tracye

Liked: Cleanliness, staff & service, property conditions & facilities
The first night was great second night didn’t get much sleep I had to make several complaints about the noise above my head: between the persons dog and somebkdy running and jumping back and forth even my children were complaining.
Stayed 2 nights in Mar 2025

8/10 Good

Amy

Liked: Cleanliness, amenities
Decent mid range accommodations.
Stayed 1 night in Apr 2025

8/10 Good

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay if you don't mind a soft bed

This was a decent stay. My only real complaint was the soft mattresses. My granddaughter travelling with me and I both have bad backs and the soft beds just made it worse. Also, the room walls were painted a dark color, so dust really shows. You could see where they had swiped dusters, but that only accentuated the upper parts that weren't dusted. Service was great, though, and the staff was always wearing a welcoming smile.
Stayed 2 nights in Mar 2025

6/10 Okay

peice

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
bathroom not stocked
Stayed 1 night in Mar 2025

10/10 Excellent

Carolann

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Fairfield inn. Lovely staff
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel better than expected and close to texas roadhouse that’s a win for me
Stayed 2 nights in Mar 2025

10/10 Excellent

Katelyn Loren

Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Plumbing was blocked in the entire bathroom, in the bathtub anf the sink. It was an average stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Traveled with family
Very nicely decorated and up to date. Wasn’t old and shabby
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Mar 2025

4/10 Poor

paul T, Charlotte

Business traveler
Disliked: Staff & service, amenities
Upon checking in, I was asked to provide identification. I used my NC driver's license and was then informed that because I have a Charlotte, NC address, I am subjected to a $200 hold on my credit card for incidentals. Even the General Manager, James tells me to my face that they don't want to rent rooms to "Locals"! I took much offense to that quote and asked for the corporate number and Hames says that they dont give out that information! I located the company running this property and informed them of this travesty and I haven't heard back from them sine I left their Regional Mana GG er a voicemail! This is blatant discrimination and targeting people because of their address on their indenfication and then upcharging the incidentals charge to discourage patronage of this property!
Stayed 4 nights in Mar 2025

10/10 Excellent

Shaborne

Traveled with family and small children
Good service and clean and nice and quiet
Stayed 2 nights in Mar 2025

10/10 Excellent

Aleseia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing book this place great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025