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Fairfield Inn & Suites by Marriott Charlotte Matthews

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Charlotte Matthews

Property amenity
Exterior
Free daily buffet breakfast
Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
$102
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
8540 East Independence Blvd, Charlotte, NC, 28227
  • Novant Health Matthews Medical Center
    ‪5 min drive‬
  • Bojangles' Coliseum
    ‪11 min drive‬
  • SouthPark Mall
    ‪16 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(83 reviews)
  • 575 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Flat-screen TV, MP3 dock

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(12 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Flat-screen TV, MP3 dock

Suite, Multiple Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 550 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Transf Shwr)

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds (Mobility/Hearing Access, Transf Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 550 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(76 reviews)
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 575 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 575 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

8.0 out of 10
Very good
(2 reviews)
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Fairfield Inn & Suites by Marriott Charlotte Matthews

Hotel in East Forest
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Charlotte Matthews offers 94 accommodations with MP3 docking stations and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Fairfield Inn & Suites by Marriott Charlotte Matthews features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Fairfield Inn & Suites by Marriott Charlotte Matthews is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 8:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Charlotte Matthews
Fairfield Inn Marriott Matthews Hotel
Fairfield Inn Marriott Matthews Hotel Charlotte
Fairfield Inn Marriott Charlotte Matthews Hotel
Fairfield Inn Marriott Matthews
Fairfield Inn And Suites Charlotte Matthews
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte
Fairfield Inn Suites by Marriott Charlotte Matthews
Fairfield Suites Charlotte Ma
Fairfield Inn Suites by Marriott Charlotte Matthews
Fairfield Inn & Suites by Marriott Charlotte Matthews Hotel
Fairfield Inn & Suites by Marriott Charlotte Matthews Charlotte

Fairfield Inn & Suites by Marriott Charlotte Matthews Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1002 reviews
Rating 8 - Good. 211 out of 1002 reviews
Rating 6 - Okay. 100 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 56 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jacob

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

4/10 Poor

Chelsea

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked a king bedroom suite and we checked in late at night but while walking out of the bathroom I stepped on a rusty nail that was sticking out of the tack strip underneath the carpet which penetrated deep enough to cause blood. Upon looking at the floor by the front door of my hotel room the entire tack strip was exposed as the carpet was torn. I let the employee at the front know and she advised she would inform her manager that’s all I’ve received thus far is a “I’ll let my manager know”. I absolutely would not stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very friendly, which started the entire stay with a great feeling! The rooms were very clean and spacious. I loved that we could enjoy the pool without freezing ! The location was great !
Stayed 2 nights in Jun 2025

6/10 Okay

Christopher

Liked: Staff & service
It’s a hotel. It’s not the best it’s not the worst.
Stayed 2 nights in May 2025

6/10 Okay

Teresa

Liked: Staff & service
We were in for an overnight stay. The bathroom
Stayed 1 night in May 2025

8/10 Good

JAMES

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Patio, breakfast, and staff all were great. Pool was very small.
Stayed 1 night in May 2025

10/10 Excellent

Rameshchandra

Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and spacious. Staff was very friendly. Breakfast was good. Very nice hotel to stay at. Would definitely recommend. Overall everything was great!!
Stayed 2 nights in May 2025

8/10 Good

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flexible Stay

Quick booking after a flight was canceled. Enjoyed a great breakfast and late checkout before flying out.
Stayed 1 night in May 2025

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Funeral 2 day stay

The suite and accommodations are excellent. We had a large family gathering with lots of places to gather and visit. There was a shooting 4 doors down in the hallway on our second night on our floor. It was the hotels fault and they comped our night. This location does not seem unsafe, just adults behaving poorly.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Employees are outstanding and professional.
Stayed 1 night in May 2025

10/10 Excellent

Kevin, BRONX

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Stayed 2 nights in May 2025

8/10 Good

Jasmine

Liked: Property conditions & facilities
The walls and doors need to be cleaned.
Stayed 4 nights in Feb 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend staying at this location. Nice room. Quiet facility. Lots of restaurants convenient to location. Really enjoyed the on-site breakfast.
Stayed 3 nights in May 2025

8/10 Good

Johan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, even at a late-night check in. The rooms were clean and the bed was comfortable. The bathrooms were a little dated, but nothing that would keep you from shower. Breakfast had a lot of variety. The workout room was small in size but it had weights and a treadmill, which was all I needed; plus, it was clean and well maintained. I’d suggest this property.
Stayed 1 night in May 2025

10/10 Excellent

Antonia

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in May 2025

6/10 Okay

Tesfahun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good but breakfast has no options , only cereals
Stayed 2 nights in May 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!! Clean room
Stayed 2 nights in May 2025

10/10 Excellent

Nicolasina, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel from May 1st to May 5th, and overall, it was a great experience. The staff—from the front desk to housekeeping—were incredibly friendly and helpful. I was especially grateful for the early check-in, which was much appreciated after a long and tiring trip. The complimentary breakfast was a highlight. The food was delicious, and I loved that the variety changed daily—it really made each morning feel fresh and enjoyable. While a few amenities, like the pool area and the washer/dryer, could use a bit of updating, they were still functional and didn’t take away from my stay. I’d absolutely recommend this hotel to anyone visiting the area. It was a great short stay, and I’d happily return.
Stayed 3 nights in May 2025

10/10 Excellent

Temesgen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in May 2025

6/10 Okay

Leonard, Pawleys Island

Stayed 1 night in May 2025

10/10 Excellent

Frederick, Lakewood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off route 74 but not so close that you hear the road traffic. Breakfast options were good. Staff was very friendly. The only negative was the air conditioning system which gave of a musty smell and felt damp.
Stayed 1 night in May 2025