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Fairfield Inn & Suites by Marriott Charlotte Matthews

2.5 star property

Choose dates to view prices

Photo gallery for Fairfield Inn & Suites by Marriott Charlotte Matthews

Property amenity
Free daily buffet breakfast
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
$87
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
8540 East Independence Blvd, Charlotte, NC, 28227
  • Place, Novant Health Matthews Medical Center
    ‪5 min drive‬
  • Place, Bojangles' Coliseum
    ‪11 min drive‬
  • Place, SouthPark Mall
    ‪16 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Flat-screen TV, MP3 dock

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(12 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(84 reviews)
  • 575 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(78 reviews)
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Flat-screen TV, MP3 dock

Suite, Multiple Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 550 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • 550 sq ft
  • 20 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Mobility/Hearing Access, Transf Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, Multiple Beds (Mobility/Hearing Access, Transf Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 550 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 575 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 575 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

8.0 out of 10
Very good
(2 reviews)
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Fairfield Inn & Suites by Marriott Charlotte Matthews

Hotel in East Forest
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Charlotte Matthews offers 94 accommodations with MP3 docking stations and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Fairfield Inn & Suites by Marriott Charlotte Matthews features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Fairfield Inn & Suites by Marriott Charlotte Matthews is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 8:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (30 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (23 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Charlotte Matthews
Fairfield Inn Marriott Matthews Hotel
Fairfield Inn Marriott Matthews Hotel Charlotte
Fairfield Inn Marriott Charlotte Matthews Hotel
Fairfield Inn Marriott Matthews
Fairfield Inn And Suites Charlotte Matthews
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte
Fairfield Inn Suites by Marriott Charlotte Matthews
Fairfield Suites Charlotte Ma
Fairfield Inn Suites by Marriott Charlotte Matthews
Fairfield Inn & Suites by Marriott Charlotte Matthews Hotel
Fairfield Inn & Suites by Marriott Charlotte Matthews Charlotte

Fairfield Inn & Suites by Marriott Charlotte Matthews Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 604 out of 1013 reviews
Rating 8 - Good. 212 out of 1013 reviews
Rating 6 - Okay. 102 out of 1013 reviews
Rating 4 - Poor. 39 out of 1013 reviews
Rating 2 - Terrible. 56 out of 1013 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Stephanie

Stayed 1 night in Jul 2025

10/10 Excellent

Frederico

Stayed 1 night in Jun 2025

10/10 Excellent

Tom, Southport

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceedingly clean, very convenient location close to highway but with very little road noise.
Stayed 1 night in Jul 2025

10/10 Excellent

Candice

Stayed 1 night in Jun 2025

8/10 Good

Jeanie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beware of high incidental fees at this property. $150 is the fee for incidentals at this property be prepared to pay and expect the fee to be returned within 7 to 10 days. Due to this policy at this property, I would not recommend nor will I stay at this property again
Stayed 1 night in Jul 2025

10/10 Excellent

Nakia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, facilities, and breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Mekia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Has an amazing stay here and it was so clean and everyone was so friendly.
Stayed 2 nights in Jun 2025

8/10 Good

Walter

Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean property.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service and breakfast

room was very quiet with good safe parking. Breakfast was a delight with waffles, fruit, coffee/tea, juice, yougurt and hot food. front desk was very helpful and friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

BIJENDER

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and great staff.
Stayed 1 night in Jul 2025

6/10 Okay

Betrice

Liked: Cleanliness, amenities
After my TV was fixed and I figured out how to work the door to my room the stay was nice; close to stores and restaurants. Seemed pretty safe although it didn’t look it across from the hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

ALICAN

Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jun 2025

6/10 Okay

Adrian

Stayed 2 nights in Jun 2025

4/10 Poor

Christine

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Internet was unstable, the hotel lost power for several hours, I had barely any working tv stations, and I left early and they wouldn’t reimburse me.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Michele

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so nice!
Stayed 2 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Harris

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We lost power about one hour after checking in. Was unable to sleep all night.
Stayed 1 night in Jun 2025

10/10 Excellent

Cleasia

Stayed 1 night in Mar 2025

10/10 Excellent

Esthela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was music and chating at midnight next to my room and my son heard fighting scream
Stayed 4 nights in Jun 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was outstanding. Nice spread.
Stayed 4 nights in Jun 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Steve

Liked: Cleanliness
We had some problems with getting the internet to work and getting the tv remote to move up and down. The young woman at the front desk did an excellent job of solving our problems.
Stayed 1 night in Jun 2025