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Fairfield Inn & Suites by Marriott Charlotte Matthews

2.5 star property

Choose dates to view prices

Photo gallery for Fairfield Inn & Suites by Marriott Charlotte Matthews

Property amenity
Reception
Exterior
Free daily buffet breakfast
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
8540 East Independence Blvd, Charlotte, NC, 28227
  • Novant Health Matthews Medical Center
    ‪5 min drive‬
  • Bojangles' Coliseum
    ‪10 min drive‬
  • SouthPark Mall
    ‪15 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 575 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Flat-screen TV, MP3 dock

Suite, 1 King Bed with Sofa bed

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Flat-screen TV, MP3 dock

Suite, Multiple Beds

  • 550 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Transf Shwr)

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds (Mobility/Hearing Access, Transf Shwr)

  • 550 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 575 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 575 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Fairfield Inn & Suites by Marriott Charlotte Matthews

Hotel in East Forest
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Charlotte Matthews offers 94 accommodations with MP3 docking stations and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Fairfield Inn & Suites by Marriott Charlotte Matthews features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Fairfield Inn & Suites by Marriott Charlotte Matthews is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 8:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 20 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Charlotte Matthews
Fairfield Inn Marriott Matthews Hotel
Fairfield Inn Marriott Matthews Hotel Charlotte
Fairfield Inn Marriott Charlotte Matthews Hotel
Fairfield Inn Marriott Matthews
Fairfield Inn And Suites Charlotte Matthews
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte
Fairfield Inn Suites by Marriott Charlotte Matthews
Fairfield Suites Charlotte Ma
Fairfield Inn & Suites by Marriott Charlotte Matthews Hotel
Fairfield Inn & Suites by Marriott Charlotte Matthews Charlotte

Fairfield Inn & Suites by Marriott Charlotte Matthews Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 595 out of 1007 reviews
Rating 8 - Good. 223 out of 1007 reviews
Rating 6 - Okay. 93 out of 1007 reviews
Rating 4 - Poor. 39 out of 1007 reviews
Rating 2 - Terrible. 57 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Odia

Stayed 1 night in Nov 2024

4/10 Poor

SUSAN, Berlin

Stayed 1 night in Nov 2024

10/10 Excellent

PENNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff
The staff at this location were very friendly from the check in person, cleaning staff and breakfast people. We came in contact with 6-8 staff and all were as polite as they could be. In such a busy world.. it is great to see people smiling . They showed thankfulness for their jobs and the guests.. May God bless you all daily
Stayed 2 nights in Dec 2024

6/10 Okay

SONYA

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Fredrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Championship
I enjoyed my one night
Stayed 1 night in Nov 2024

2/10 Terrible

Gale

Traveled with partner
Disliked: Cleanliness
The toilet seat had dried urine on it. There was a long black hair on the sink counter near the soap tray and water faucet. Splatter spot on lamp base on night stand next to bed. And noise like someone jumping off of bed in room above and running across the room. We have never experienced any of this before in other stays.
Stayed 3 nights in Nov 2024

8/10 Good

Mercedes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was OK!
Stayed 2 nights in Nov 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with good customer service. Everyone was friendly and helpful.
Stayed 2 nights in Nov 2024

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

8/10 Good

Helen

Traveled with family
My stay at Fairfield Inn by Marriott was good.
Stayed 2 nights in Nov 2024

4/10 Poor

Nina

Traveled with family
Disliked: Cleanliness
Other guest playing music outside past 10:30 pm Cleanliness of bed

4/10 Poor

Colette

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Not the best experience
I had prepurchased my room, upon arrival I was told there were no rooms available. It took about 45 minutes to get in a room. The shower is not so great. I also found several long hairs in the sink
Stayed 1 night in Nov 2024

10/10 Excellent

Sanovia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sanovia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely Recommend this Property I Really Enjoyed the Amazing Hospitality of the Entire Staff They Went above and beyond for my children and I Thanks So Much Team
Stayed 1 night in Nov 2024

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Sanovia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would Definitely give 10 Stars for this Property if I could Front Desk has gone above and Beyond for my family and I they’ve made sure that we were Good took time out to help me with any questions I needed answered Amazing Team Very Friendly and Helpful Outstanding Customer Service/Hospitality Thanks So Much Guys 😉👍
Stayed 2 nights in Nov 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Ruben

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I didn't have a comfortable night due to the fact that you can hear the people upstairs walking around
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeanette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the front desk people were very professional and courteous. The breakfast personnel made sure you had what you needed and kept the breakfast buffet full.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kendra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the activity we went to today
Stayed 1 night in Nov 2024

2/10 Terrible

Gary

Traveled with group
Booked a room months before my intended stay with Hotels.com, prepaid for the room only to be informed that they had overbooked the hotel and there was no room available for me. Had to book my own room at another nearby hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Eleanor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant area and safe. Friendly staff.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms not sound proof
The rooms are not completely sound proof. We were on the 2nd floor and had a neighbor directly above us that was walking back and forth making a lot of noise late at night keeping us from sleep. We could also hear the neighbors in one of the rooms directly next to us talking and keeping us up.
Stayed 3 nights in Nov 2024