Four Points by Sheraton Charlotte - Lake Norman

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Charlotte - Lake Norman

Exterior
Indoor pool
Traditional Room, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes
Lobby
Lobby lounge

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
16508 Northcross Drive, Huntersville, NC, 28078
  • Birkdale Village
    14 min walk
  • Lake Norman
    4 min drive
  • Lake Norman Visitors Center
    6 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    23 min drive

Room options

Traditional Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Four Points by Sheraton Charlotte - Lake Norman

3-star Huntersville hotel close to Birkdale Village
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. Change of bedsheets is available on request.
Four Points by Sheraton Charlotte - Lake Norman offers 101 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Huntersville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Four Points by Sheraton Charlotte - Lake Norman features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. Business-related amenities at this 3-star property consist of a business center and 2 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 2100 square feet (195 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, laundry facilities, and a convenience store. Onsite self parking is complimentary.

Four Points by Sheraton Charlotte - Lake Norman is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning.
The FOUR - This restaurant serves breakfast and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available for a fee: USD 5 per person
  • A restaurant

Restaurants on site

  • The FOUR

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)

Business services

  • 2 meeting rooms
  • 2,100 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 5 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sleep Inn Lake Norman
Sleep Inn Lake Norman Hotel
Sleep Inn Lake Norman Hotel Huntersville
Sleep Inn Lake Norman Huntersville
Huntersville Inn
Four Points Sheraton Charlotte Lake Norman Hotel Huntersville
Four Points Sheraton Charlotte Lake Norman Hotel
Four Points Sheraton Charlotte Lake Norman Huntersville
Four Points Sheraton Charlotte Lake Norman
Four Points Sheraton Charlott
Four Points by Sheraton Charlotte - Lake Norman Hotel
Four Points by Sheraton Charlotte - Lake Norman Huntersville

Four Points by Sheraton Charlotte - Lake Norman Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 239 out of 557 reviews" "
Rating 8 - Good. 156 out of 557 reviews" "
Rating 6 - Okay. 94 out of 557 reviews" "
Rating 4 - Poor. 42 out of 557 reviews" "
Rating 2 - Terrible. 26 out of 557 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

James T

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel
Stayed 3 nights in Aug 2024

2/10 Terrible

Lila A

Liked: Cleanliness
It was clean. Friendly staff.
Stayed 1 night in Jul 2024

8/10 Good

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ebony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

James M

Liked: Cleanliness, property conditions & facilities, room comfort
bar and restaurant not open on weekends
Hotel seems relatively new so it's in good shape. Rooms are small, bathroom is okay size. We picked this hotel over others because they had a bar and restaurant. Neither opened in the Friday and Saturday that we were there. We asked the front desk and they said it was only going to be open Mon thru Thursday and were suprised it was not open Friday. There was no explanation why. It did have the breakfast buffett. We were given no advance notice that this would be the case.
Stayed 2 nights in Jul 2024

6/10 Okay

Douglas

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom could have been cleaned better.
Stayed 1 night in Jun 2024

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems like a safe area and the staff was very nice.
Stayed 1 night in Jun 2024

10/10 Excellent

ryshee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfort place to stay
Stayed 1 night in Mar 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Rest place to stay. The property is sort of hidden which makes it a gem. It’s safe and quiet, conveniently located off the main highway. Is close to restaurants and shopping. I took off a star because The breakfast that’s offered does not match the cost. I’ve had better breakfast at 2.5-3 star restaurants which offers the same exact menu.
Stayed 2 nights in Jun 2024

6/10 Okay

joanne

Liked: Staff & service
TV stations, roaches in room, tight fit, breakfast fair. Staff very nice and helpful.
Stayed 4 nights in Jun 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet and comfortable.
Stayed 2 nights in Jun 2024

6/10 Okay

Leetah

Stayed 1 night in Mar 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the stay, easy check in and welcoming staff.
Stayed 3 nights in May 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in May 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

4/10 Poor

Mary

Stayed 1 night in May 2024

8/10 Good

Marshall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with the cleanliness, amenities, staff, and the overall experience exceeded my expectations. I'll be back and would definitely recommend the property
Stayed 1 night in May 2024

2/10 Terrible

KATHARINE

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Noisy throughout the entire time we were there. The Roaches in the room made us pack up and leave. We were unable to get any sleep because of the noise. Did not even stay through the night, because of the bugs poor health conditions
Stayed 2 nights in May 2024

4/10 Poor

Sean

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Way too loud
Way too noisy paper thin walls. Heard everybody talking all night long.
Stayed 1 night in May 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service
The king mattress, pillows and linens were very comfortable and the buffet breakfast was divine! We stayed on the night of May 10th and the gentleman at the front desk to check us in after 9:30pm should be recognized and be selected for the next open manager position quickly. We watched him represent Four Seasons with a high level of professionalism and integrity. Multiple guests were in awe of his calm demeanor, speed and thoroughness as he addressed each need. First impressions mean a lot in the hospitality industry and he went above and beyond!
Stayed 1 night in May 2024

4/10 Poor

Tara

Stayed 1 night in Mar 2024

2/10 Terrible

Tara

Business traveler, Traveled with family
Liked: Amenities
No one was at the front desk for like 30 min. They had to send someone from Courtyard. Unacceptable for Marriott.
Stayed 1 night in May 2024

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

RICHARD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly.. room was good.. bathroom was a bit dated toilet seat loose. I had to check out early due to an early flight and no one was at desk for check out.. they should have a T.V check out for situations like this.
Stayed 2 nights in May 2024