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Four Points by Sheraton Charlotte - Lake Norman

3.0 star property

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Photo gallery for Four Points by Sheraton Charlotte - Lake Norman

Exterior
Fitness facility
Lobby sitting area
Lobby
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
$98
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
16508 Northcross Drive, Huntersville, NC, 28078
  • Birkdale Village
    ‪9 min walk‬
  • Lake Norman
    ‪4 min drive‬
  • Davidson College
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪27 min drive‬

Room options

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, in-room safe, desk

Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Traditional Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Traditional Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Double Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

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  • Breakfast included
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About this property

Four Points by Sheraton Charlotte - Lake Norman

3-star Huntersville hotel close to Birkdale Village
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. Change of bedsheets is available on request.
Four Points by Sheraton Charlotte - Lake Norman offers 101 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Huntersville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Four Points by Sheraton Charlotte - Lake Norman features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. Business-related amenities at this 3-star property consist of a business center and 2 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 2100 square feet (195 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, laundry facilities, and a convenience store. Onsite self parking is complimentary.

Four Points by Sheraton Charlotte - Lake Norman is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The FOUR - This restaurant serves breakfast and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 9.99 per person
  • A restaurant

Restaurants on site

  • The FOUR

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)

Business services

  • 2 meeting rooms
  • 2,100 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Comprehensive recycling policy
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 9.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sleep Inn Lake Norman
Sleep Inn Lake Norman Hotel
Sleep Inn Lake Norman Hotel Huntersville
Sleep Inn Lake Norman Huntersville
Huntersville Inn
Four Points Sheraton Charlotte Lake Norman Hotel Huntersville
Four Points Sheraton Charlotte Lake Norman Hotel
Four Points Sheraton Charlotte Lake Norman Huntersville
Four Points Sheraton Charlotte Lake Norman
Four Points Sheraton Charlott
Four Points by Sheraton Charlotte Lake Norman
Four Points by Sheraton Charlotte - Lake Norman Hotel
Four Points by Sheraton Charlotte - Lake Norman Huntersville

Four Points by Sheraton Charlotte - Lake Norman Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 276 out of 615 reviews
Rating 8 - Good. 163 out of 615 reviews
Rating 6 - Okay. 100 out of 615 reviews
Rating 4 - Poor. 46 out of 615 reviews
Rating 2 - Terrible. 30 out of 615 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Stayed 1 night in May 2025

6/10 Okay

LISBETH

Traveled with family
Liked: Amenities
The hotel offers a pleasant stay, but it would be great if they could consider cleaning the rooms daily. Additionally, checking in with guests about their needs for towels or other essentials could enhance the overall experience.
Stayed 2 nights in May 2025

4/10 Poor

Mike

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Recommend requesting a room on the 4th floor. We were on the 3rd floor and could hear the room above us with creaky floors. And heard doors slamming at all times of the day. The room was very small. The bathroom door needs to be closed all the way - if not, it will eventually open all the way and the entry door to the room will slam into it when coming back. There was mold in the shower. The shower door leaked onto the bathroom floor because the shower door did not close properly. No one tells you that you need to request your room to be cleaned so we were constantly running out of towels (needed more towels to help the leaking shower situation). No hooks to dry the limited towels we were given. No ice machine on the 3rd floor. The bedding was terrible, felt like sleeping on straw - the pillows smelled of mildew.
Stayed 3 nights in May 2025

10/10 Excellent

Andrea

Stayed 1 night in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Shawn

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our 2 night stay. The room was clean, the bed was nice but a little too firm for my taste, other than that we enjoyed.
Stayed 2 nights in May 2025

10/10 Excellent

Raymond

Stayed 1 night in Apr 2025

10/10 Excellent

TIFFANY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Markel

Stayed 2 nights in Apr 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Travis

Stayed 1 night in Apr 2025

10/10 Excellent

Jewel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to stay
Stayed 2 nights in Apr 2025

8/10 Good

Marcellin

Stayed 3 nights in Apr 2025

6/10 Okay

Chris

Stayed 1 night in Apr 2025

10/10 Excellent

Candace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very clean and just an overall nice hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff

We stay here every time we are in this area. The staff is so amazing here. They are personable and always go out of there way to make you feel right at home.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Business traveler
Staff was amazing and went above and beyond
Stayed 1 night in Mar 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Izzy was awesome! Thank you for everything!
Stayed 3 nights in Mar 2025

10/10 Excellent

Faeizeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
The wifi was unusable for basic internet use and the fire alarm went off in the middle of the night.
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here and everyone was so helpful and friendly. I had an extended stay due to some unfortunate circumstances with my place getting ready, but they made it a very pleasant time. You won’t regret staying here at all!
Stayed 1 night in Feb 2025

10/10 Excellent

Todd

Stayed 1 night in Feb 2025

6/10 Okay

Kristen

Disliked: Cleanliness, property conditions & facilities, room comfort

Potential needs deep clean

Ugh could be better. When I arrived the door to get in the hotel was jammed. The hostess let me in and she checked me in no issues. The room I booked was a queen. When I got to the room it was a room connected to another and since I was solo I did not want to be connected. I requested another room and was able to relocate with no issues. But the cleanliness of the room and just overall hotel needs some real TLC. I didn’t notice until the next morning how dirty the comforter was. It was even crumbs in the bed. Which made me question how often they changed the sheets. The breakfast was subpar. Food was not warm I had to reheat it in the microwave in my room. One staff remember was cursing at her mom about a guest. Which was awkward to hear as I was making my coffee. Would I stay again…no.
Stayed 2 nights in Feb 2025

10/10 Excellent

TODD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Very nice. Friendly staff. Nice breakfast.
Stayed 1 night in Feb 2025