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HYATT house Charlotte/Center City

3.0 star property

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Photo gallery for HYATT house Charlotte/Center City

Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk

Explore the area

Map
435 E Trade Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪3 min walk‬
  • NASCAR Hall of Fame
    ‪7 min walk‬
  • Charlotte Convention Center
    ‪7 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (High Floor)

Designer toiletries, hair dryer, towels, soap

Studio, 1 King Bed with Sofa bed (High Floor)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds (High Floor)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Hyatt Place Charlotte Downtown

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (1199)
The price is $143
per night
$165 total
includes taxes & fees
Apr 22 - Apr 23
Hyatt Place Charlotte Downtown

About this property

HYATT house Charlotte/Center City

3-star hotel in Uptown Charlotte
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
HYATT house Charlotte/Center City offers 163 accommodations with iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

HYATT house Charlotte/Center City features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2183 square feet (203 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

HYATT house Charlotte/Center City is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
HYATT house Charlotte/Center City has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,183 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not offer self-parking. Valet parking is available for a surcharge.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

HYATT house Charlotte/Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 796 out of 1307 reviews
Rating 8 - Good. 282 out of 1307 reviews
Rating 6 - Okay. 116 out of 1307 reviews
Rating 4 - Poor. 64 out of 1307 reviews
Rating 2 - Terrible. 49 out of 1307 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lean

Stayed 2 nights in Dec 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and very helpful. We came in for a game and asked about the different options to get to the stadium and they were able to help with it. Very kind to my elderly parents.
Stayed 1 night in Jan 2025

8/10 Good

JUAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, exept the parking is very limited and $ 42 dollares for the parking is a bit much
Stayed 1 night in Jan 2025

4/10 Poor

Samara

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The H bar was closed during our stay with no heads up or explanation. Someone entered our room and propped the door open using the deadbolt. When I alerted the staff, I was told there was no way that anyone entered. They repeated that staff would not have entered instead of taking action. An hour later someone called and offer to change oour keys. I asked them to alert the manager, who they said would return tomorrow. I asked the front desk in the morning and they knew nothing of the incident The rooms were clean and I wish our experience was better. I chose the Hyatt house brand because we typically love the restaurant and bar This was disappointing
Stayed 1 night in Jan 2025

8/10 Good

Mary

Traveled with family
Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Claire

Stayed 2 nights in Jan 2025

10/10 Excellent

Alexa

Stayed 1 night in Dec 2024

8/10 Good

Joshua

Stayed 1 night in Jan 2025

10/10 Excellent

EBONY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right next door to Spectrum Center and parking was included.
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Stayed 1 night in Dec 2024

8/10 Good

LeAsia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Sharon, Asheville

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The bathroom floor moldings are dirty as is the outside of the bathtub. For these prices I expect better
Stayed 1 night in Dec 2024

8/10 Good

Dean

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay everyone was very nice...
Stayed 1 night in Dec 2024

10/10 Excellent

Ruby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was across the street from a very good diner that is open all night. It was very close to Spectrum Center which is where the event was we came for. Our room was very clean and it was quiet. Housekeeping was very sweet. Front desk staff was very friendly and helpful. We had a good visit.
Stayed 1 night in Dec 2024

10/10 Excellent

Samson

Liked: Cleanliness, amenities
Awsome
Stayed 3 nights in Dec 2024

2/10 Terrible

Aaron

Traveled with partner
Disliked: Property conditions & facilities
There was Mold in the sink. You can tell the shower hasn’t been properly clean as there was build up of dirt and maybe even more mold around the shower door and even in the corners of the shower. It was some brown stains in the couch that could have been chocolate. Even the elevator was dirty. We will not be staying at this hotel again.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Bensonetta

Liked: Cleanliness, staff & service, room comfort
Good stay. Bad parking.
We really enjoyed this hotel. It was conveniently located and the staff was great. Breakfast was excellent. Our only complaint was with valet parking. Cars were lined up in the street waiting for people to unload and check in. We ourselves had 8 to 10 bags, which required people behind us to wait for our entire unpacking.
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Great!
Stayed 1 night in Dec 2024

6/10 Okay

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Happy!!
It was great!! Hotel Great, Valet for your car was great. It was great that the hotel was right next to the Spectrum Arena so we could walk to the NBA game. Breakfast was delicious both days. Very Happy!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Leigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This is our preferred hotel when traveling to Charlotte for events at the Spectrum Center. It’s conveniently right next door and provides excellent service with clean rooms at a fair price. It’s the trifecta!
Stayed 1 night in Dec 2024

10/10 Excellent

Ezzat

Stayed 1 night in Dec 2024