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HYATT house Charlotte/Center City

3.0 star property

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Exterior
1 bedroom, premium bedding, down comforters, pillowtop beds
1 bedroom, premium bedding, down comforters, pillowtop beds
Fridge, microwave, coffee/tea maker
1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Laundry
$175
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
435 E Trade Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪1 min walk‬
  • Charlotte Convention Center
    ‪8 min walk‬
  • Bank of America Stadium
    ‪15 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(148 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(12 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(24 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (High Floor)

1 bedroom, premium bedding, down comforters, pillowtop beds

Studio, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(15 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(8 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Studio, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(50 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

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  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,366 reviews
Hyatt Place Charlotte Downtown

About this property

HYATT house Charlotte/Center City

3-star hotel in Uptown Charlotte
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
HYATT house Charlotte/Center City offers 163 accommodations with iPod docking stations and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

HYATT house Charlotte/Center City features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2183 square feet (203 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

HYATT house Charlotte/Center City is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
HYATT house Charlotte/Center City has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,183 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not offer self-parking. Valet parking is available for a surcharge.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

HYATT house Charlotte/Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 886 out of 1433 reviews
Rating 8 - Good. 305 out of 1433 reviews
Rating 6 - Okay. 126 out of 1433 reviews
Rating 4 - Poor. 63 out of 1433 reviews
Rating 2 - Terrible. 53 out of 1433 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dollie, Dunn

Stayed 2 nights in Jun 2025

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
One night stay for a game at the stadium. It was about a 20 minute walk to Bank of America Stadium, room was clean and no issues.
Stayed 1 night in Jun 2025

10/10 Excellent

Darrin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great staff & property.
Stayed 2 nights in Jun 2025

10/10 Excellent

Chelsea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Our room was spacious and clean. We also loved that we could walk to where we wanted to go.
Stayed 1 night in Jun 2025

4/10 Poor

Carrie

Traveled with family
I reserved a two queen bed room weeks in advance for my sister and I. The day of check-in we arrived a little after 8pm. We were informed that there were no queen bed rooms (though we made a reservation) and only king bed rooms available. With no other stay options, we were stuck with the king bed room. Luckily there was a sofa bed in the room. The staff were friendly but not all that helpful in the situation other than being able to move us rooms the next day. We were only staying two nights so ended up just staying in the king room because it wasn’t worth packing up our room to move. Also, ended up stuck paying the more expensive rate though we took a lesser room. Will not be staying here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, would stay here again.
Stayed 1 night in Jun 2025

6/10 Okay

Priscilla

Traveled with family
Liked: Staff & service
Checkin was a nightmare. Despite check in starting at 3pm when we got there at 4 our room was not ready and I was also told there were no more double rooms despite my booking. Waiting another 30 mins till the found us a room and got checked in barely making it to the event we were in town for. Room had mold bathroom ceiling, no wall mirror in room just marks where it had been. Mildew on inside of shower curtain. Staff were apologetic for the length of checkin and were nice.
Stayed 1 night in Jun 2025

10/10 Excellent

jason

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything but it does have a small pool area.
Stayed 2 nights in May 2025

10/10 Excellent

Marcell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Sohil

Stayed 2 nights in May 2025

6/10 Okay

Kristina

Stayed 1 night in May 2025

10/10 Excellent

Stacy

Traveled with group
Liked: Cleanliness, staff & service, room comfort
The front lobby doors were broken when we got there, so it was a little warm in the lobby. That didn't bother us, though. I just felt bad for the staff at the desk. Our room was great, and there were food options right across the street from us, which was awesome.
Stayed 1 night in May 2025

6/10 Okay

Casey

Traveled with group
Liked: Staff & service, amenities
Our stay wasn’t fantastic but wasn’t horrible either. At arrival we were accidentally given an occupied room. No biggie. Swapped to a different one. But our room fridge didn’t work, there was maybe a 3rd of toilet paper left on the roll and no extra, some sticky stuff on the carpet, and while the AC was cool it wasn’t as cold as it should’ve been in my opinion. The staff was exceptionally nice and accommodating. I’d stay again but hope that my stay in the future would be better.
Stayed 1 night in May 2025

8/10 Good

Kirsten

Traveled with group
Liked: Cleanliness
The staff was very respectful and nice! The only complaint I have is that the tub would fill up with water when taking a shower and would take a while to drain. I was in room 1519 I believe.
Stayed 1 night in May 2025

10/10 Excellent

JOE

Traveled with family
Liked: Amenities
Was a great experience and will be returning again.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice
Stayed 1 night in May 2025

10/10 Excellent

Lester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but surrounded area needs work
Stayed 1 night in May 2025

8/10 Good

McCartney

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely! Staff was very personable and helpful
Stayed 2 nights in May 2025

10/10 Excellent

Bobby

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Pool could have been bigger
Stayed 3 nights in May 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Cassandra

Stayed 1 night in Apr 2025