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HYATT house Charlotte/Center City

3.0 star property

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Photo gallery for HYATT house Charlotte/Center City

Premium bedding, pillowtop beds, desk, laptop workspace
Outdoor pool
Premium bedding, pillowtop beds, desk, laptop workspace
Free daily self-serve breakfast
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk

Explore the area

Map
435 E Trade Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪3 min walk‬
  • NASCAR Hall of Fame
    ‪7 min walk‬
  • Charlotte Convention Center
    ‪7 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (High Floor)

Designer toiletries, hair dryer, towels, soap

Studio, 1 King Bed with Sofa bed (High Floor)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds (High Floor)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

HYATT house Charlotte/Center City

3-star hotel in Uptown Charlotte
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
HYATT house Charlotte/Center City offers 163 accommodations with iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

HYATT house Charlotte/Center City features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2183 square feet (203 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

HYATT house Charlotte/Center City is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
HYATT house Charlotte/Center City has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,183 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not offer self-parking. Valet parking is available for a surcharge.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

HYATT house Charlotte/Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 803 out of 1307 reviews
Rating 8 - Good. 284 out of 1307 reviews
Rating 6 - Okay. 110 out of 1307 reviews
Rating 4 - Poor. 63 out of 1307 reviews
Rating 2 - Terrible. 47 out of 1307 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dheaven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Eugenia

Traveled with family
Well the room was nice and clean, however it was noisy from the heater while in use. The breakfast and dinner we had was nice. However, the drinks at the bar were watered down, or they need to upgrade to a better brand of alcohol, for the price we paid for a mixed drink we should at least had a buzz. This is the reason for an average rating.
Stayed 1 night in Jan 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality breakfast. Everything you need. Snacks available mid-day. Rooms are clean. Staff were wonderful!
Stayed 3 nights in Jan 2025

10/10 Excellent

Tomeka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nobody should have anything negative to say about here. Everything was excellent. Very clean. Great breakfast.. friendly staff was so pleasant. I can honestly say this is the best hotel I've stayed at a complete package of excellence..
Stayed 2 nights in Jan 2025

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the convenience and the style and cleanliness of the place. Unfortunately the restaurant was closed making it a bit inconvenient and limiting us on food choices. But we ate across the street at the diner and it was not bad. Just wished we knew the restaurant would be closed ahead of time. The service was great and the workers were kind. I would stay again and recommend this hotel.
Stayed 1 night in Dec 2024

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and comfortable. However, I will not be staying at this property in the future due to the fact parking costs an additional $42. This was unexpected and for the price of staying at the Hyatt I was shocked parking was not included. My daughter and I were attending a college visit weekend and if I would have know about the additional charge I would have chosen to stay in a hotel with parking and gladly driven further out while less convenient-it would have been well worth it.
Stayed 1 night in Jan 2025

8/10 Good

william earl, rocky mount

Stayed 1 night in Jan 2025

10/10 Excellent

Rey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jered

Liked: Cleanliness, staff & service, property conditions & facilities
Great!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Sid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

It was amazing, it was close to everything that I needed.
Stayed 2 nights in Jan 2025

6/10 Okay

Matthew

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Clifford

Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Irshad

Liked: Cleanliness, amenities
Great customer service
Stayed 1 night in Jan 2025

6/10 Okay

Delroy

Traveled with family
Disliked: Property conditions & facilities
Excellent location for the area. Outdated rooms. Rooms need a upgrade.
Stayed 1 night in Dec 2024

10/10 Excellent

Albert, DADEVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Katrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the property for New Year’s Eve. The room was amazing, the staff was excellent, and it was walking distance to our event. We would definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Jan 2025

6/10 Okay

Jean Nguyen Rocco

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The parking guys were awesome
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lean

Stayed 2 nights in Dec 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and very helpful. We came in for a game and asked about the different options to get to the stadium and they were able to help with it. Very kind to my elderly parents.
Stayed 1 night in Jan 2025